My Hookah Canada has great customer service. I ordered from the USA based website and did not find out until after placing my order that the shipping will come from Canada. After calling a few... See more
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Search engine on WEB site was very good and delivery tracking was also very good. However mode of payment doesn’t give the option of using a credit card directly. Not everyone wants to use PayPal. Ove... See more
I ordered the Aladin Rocket shisha and the shisha itself is beautiful but I want to stress on the service provided. I was unable to blow out the stale smoke. I contacted chat support they immediately... See more
Hands down the best service from an online retailer I have ever received! George called me to let me know he needed to change my order, sent pictures of my options and shipped out my choices that day... See more
Company details
Written by the company
Welcome to Myhookah.ca - the greatest online shop for all types of hookahs, hookah accessories with affordable prices. If you are about to buy hookah online in Canada and yet skip paying shipping you are on the right place. Get the best smoking exper...
Contact info
United States
- www.myhookah.ca
Replied to 100% of negative reviews
Typically replies within 1 month
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Great Company
Arrived on time and product was as advertised. In original new packaging considering a rare piece that is discontinued. I was hesitant to order across country lines, but everything worked perfectly!
Good service answer quickly for any…
Good service answer quickly for any questions issues. THANK YOU
Quick delivery / Great Customer Service
Quick delivery. If the exact product is not available you receive a call letting you know. From there they provide options. Great customer service!
Recieved great service.
Recieved great service.. They called me to tell me that they ran out of the HMD I ordered, but that they will send me another one in the meantime for free and will either reimburse me or send me the product one back in stock..
Great people to deal with.. highly recommend them
Good prices but the website is not the…
Good prices but the website is not the most trustworthy
I live in Toronto but order all my…
I live in Toronto but order all my Hookahs and accessores from My Hookah. Great service and easy to dealing.
They confirmed my order then I informed…
They confirmed my order then I informed that isn't available.also they refund my money after 10 days.
They packed the shisha correctly and…
They packed the shisha correctly and delivered all the items as ordered in new condition with fragile on the package as i requested. Very professional.
Professional service
I give this store 10/10. The products are high quality, shipping is done the same day and the seller is kind and honest. Communication is impeccable and they will do everything to ensure you are satisfied.
Always an amazing experience!
Hands down the best service from an…
Hands down the best service from an online retailer I have ever received! George called me to let me know he needed to change my order, sent pictures of my options and shipped out my choices that day. He made good on a missing part of the order without delay as well.
I'll absolutely buy from My Hookah in future and highly recommend them to anyone
Great customer service
Fast shipping. Excellent customer communications. Good prices.
Great Experience All Around
Great inventory, perfect customer service and quick delivery of quality products! Myhookah were great to deal with, went above and beyond, and I highly recommend!
Peace of mind
Shipping was very fast and the hookah box was well protected by a sturdy, bubble wrap padded, external shipping box.
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