My Hookah Canada has great customer service. I ordered from the USA based website and did not find out until after placing my order that the shipping will come from Canada. After calling a few... See more
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Search engine on WEB site was very good and delivery tracking was also very good. However mode of payment doesn’t give the option of using a credit card directly. Not everyone wants to use PayPal. Ove... See more
I ordered the Aladin Rocket shisha and the shisha itself is beautiful but I want to stress on the service provided. I was unable to blow out the stale smoke. I contacted chat support they immediately... See more
Hands down the best service from an online retailer I have ever received! George called me to let me know he needed to change my order, sent pictures of my options and shipped out my choices that day... See more
Company details
Written by the company
Welcome to Myhookah.ca - the greatest online shop for all types of hookahs, hookah accessories with affordable prices. If you are about to buy hookah online in Canada and yet skip paying shipping you are on the right place. Get the best smoking exper...
Contact info
United States
- www.myhookah.ca
4.4
Excellent
256 reviews
Replied to 50% of negative reviews
Typically replies within 1 month
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Great experience overall
Great experience overall, one of the products I ordered was out of stock and they contacted me quickly to inform me and give me other options Great customer service
January 12, 2024
Nothing but good experiences!
Everything always ships out in a timely manner. I'm happy too support this company.
January 9, 2024
Amazing store for your shisha needs
I had the Best experience here getting my first hookah gear!! I ordered a shisha box, some coals, and the set of molasses (50g boxes to try the flavours). I called ahead to ask if it was ready and the wonderful man said yes so I went to pick it up!
It’s a nice place with a lot of merchandise that looked very tempting. The gentleman there was more than amazing, he went over everything I had got and recommended another flavour for me as well as gave me some coals that would work way better with my shisha box!
I am so glad he did that as it produces A Lot more smoke and totally changes the smoking experience.
The prices are good as well and this is the place to go for all your shisha needs! I know where I’ll be going when I need any refills or recommendations!
January 2, 2024
I did online order shipping fast thanks…
I did online order shipping fast thanks for good service.
December 1, 2023
I didn't receive my order yet
December 8, 2023
Reply from My Hookah Canada
We are truly sorry to hear about the delay in receiving your shipment.
Please know that we strive to get orders to our customers as swiftly as possible. Unfortunately, international shipping, especially to destinations like the UK from Canada, can experience longer transit times, particularly around this time of year due to increased volumes and customs procedures.
While we do use UPS for our shipments, the delivery timeline is ultimately beyond our direct control once it leaves our facilities.
We greatly appreciate your patience and understanding in this matter. If there's anything else we can do to assist you or if you need further updates on your shipment, please don't hesitate to contact us directly.
Every thing came fast and was exactly…
Every thing came fast and was exactly what I expected.
November 27, 2023
lots to choose from
December 1, 2023
Fast shipping and great inventory
November 21, 2023
Fast shipping and everything was…
Fast shipping and everything was packaged securely
November 28, 2023
Fast response time on questions
Fast response time on questions. Shipped out really quick and amazing quality hookah. Will be ordering from them again in the future
November 20, 2023
The hookah is very low quality
The hookah is very low quality. Its very small and the parts are of very low quality.
October 31, 2023
Reply from My Hookah Canada
Dear Chirag,
We appreciate your feedback and apologize for your experience with the MYA hookah you purchased from us. It's important to note that we are retailers and not the manufacturers of the product. We understand that the quality of a hookah can vary based on its price, and the one you bought was priced at $60, which may not reflect the quality of higher-priced hookahs.
We value your input and would like to clarify that our website reviews primarily focus on the service and shipping aspects of our business. If you have any concerns or feedback related to these areas, we would be more than happy to address them. We aim to provide exceptional service and ensure your overall experience with us is positive.
Thank you for bringing this to our attention, and we hope to serve you better in the future.
Helpful delivery updates
October 4, 2023
Great service!
September 15, 2023
Worth the money and amazing support
Worth the money and amazing support
Shout out to my guy George
September 20, 2023
Quick & Accurate
Quick to fill order and ship and all was perfect.
Nothing missing nor broken.
September 3, 2023
Very good thanks
September 9, 2023
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