I ordered the items which are nicely packed. The items were delivered by Royal Mail. One item was cancelled due to out of stock. Otherwise, that was fine.
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Company details
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MyKStyle brings the latest (and best!) skincare and makeup products from South Korea right to your doorstep. We strive to make Korean Beauty easy and simple, so you can find the products that suit you best :)
Contact info
27 Old Gloucester Street, London, United Kingdom, WC1N 3AX, London, United Kingdom
- mykstyleuk@gmail.com
- www.mykstyle.co.uk
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Highly reliable and high quality products
Ive had an amazing experience, it was my first time and I will definitely order from them again.
They were prompt with updating me on shipping details and I've had previous troubles with other websites with fake replicas of Korean skincare brands but I can confirm that they sell original brands of high quality and authentication.
Their freebies and lovely note made my day, thank you MYKSTYLE <3

Reply from MYKSTYLE UK
The packaging is really nice and order…
The packaging is really nice and order arrived in a week!! Definitely recommend 🥰 and yes, I’m on my way to order another product 🥰🥰

Reply from MYKSTYLE UK
Have ordered from this website twice…
Have ordered from this website twice now and have recieved excellent customer care. Items are dispatched promptly and I recieved great communication from them when I used their webchat. Will definitely be back to purchase more items.

Reply from MYKSTYLE UK
Do not use
I've been waiting for my order 2642 for over a month. I've emailed twice, left a message on their website chat and Instagram DM and had no response. Terrible.

Reply from MYKSTYLE UK
Waiting 5 weeks, no order or response to emails!
Ordered a product 5 weeks ago, lo and behold, no item! Order number 2647. No response to emails either! Wish I'd seen all these reviews before I ordered!

Reply from MYKSTYLE UK
Missing Product and No Reply
I ordered a product on April 26. A couple of days later I received an email saying they don't actually have the product in stock but that it would be restocked in two weeks and they would send it over.
It has been more than a month and I have already emailed twice asking for an explanation and they still haven't answered.

Reply from MYKSTYLE UK
I placed an order on the 17th May
I placed an order on the 17th May, and whenever I try to track my order it says it has not been dispatched. I would like to have some form of communication to let me know what is happening. It’s better to keep a customer informed than to leave them with no information at all. What is happening with my order?

Reply from MYKSTYLE UK
I’ve ordered and it’s been two weeks…
I’ve ordered and it’s been two weeks and no response. I’ve written to them and spoke online but no response.
Please I want a refund or my product.
Order number:2657

Reply from MYKSTYLE UK
I made an order on the 5th of May
I made an order on the 5th of May, 2024 and was told it will be delivered on the 9th of May, 2024. And since then there has been no update on my package. I sent email to the company but no response. My order number is #2635, if the order won’t be sent please refund me.

Reply from MYKSTYLE UK
Missing package
Missing package
I’ve tried to contact this store several times, but I don’t know anything of my order yet, It’s been a long time since I ordered.

Reply from MYKSTYLE UK
Missing product & no acknowledgment of refund request
I brought a few items from this seller, at first they were great, even sent free masks and samples.
However, my latest order they didn’t tell me that a product I ordered was out of stock. I didn’t notice the product was missing because there was no manifest in my order, I was also a little taken back that the products didn’t have any packaging too, though this does happen sometimes.
I had to reach out to them to tell them I was missing a product, they replied a couple of days later telling me the product is out is stock and that it wouldn’t be in stock for two weeks. They kindly offered a 10% discount, but in this time I would totally run out of my product. So I asked for a refund.
It’s been a little over a week, no acknowledgement from the business of my requested refund, no apology for the inconvenience either. No refund either.
I unfortunately will not be using this business again to order my products.

Reply from MYKSTYLE UK
Perfect
Really nice shop, i got some present and a very cute note from the owner which was very heartwarming

Reply from MYKSTYLE UK
Amazing as always.
I have ordered from this company many times- 0 issues. Products always arrives well packaged! Love the freebies you get inside, means I’ve been able to try and love new things. My monthly order is always the Mediheal toner pads, such a staple. 100% recommend trying for problem skin.

Reply from MYKSTYLE UK
Love my products
Love my products! It arrived fast. Liked the thank you letter they me especially and I’m thankful for the free samples too!
I’m already eyeing on some new things in store!

Reply from MYKSTYLE UK
Scam
Placed an order on the 5th og february and now on the 20th I have yet to receive an e-mail confirming shipment of my order. I have tried to contact them through their online chat but don’t get a responce. They have however withdrawn the money from my bank.
I am afraid that I will never receive my order.

Reply from MYKSTYLE UK
Where is my order?
I ordered on 21/12/13 and it’s now 19/02/24, I’ve not gotten any further updates about my purchase, contacting this company is next to impossible and you’re promised a response in 24 hours on their live chat bubble; but I’ve not had any responses.
My order number is 2128, I just want a full refund at this point. Can someone at mykstyle please help?!
I would strongly recommend that you get better customer service, provide an email address, train your staff on how to respond and when to respond.

Reply from MYKSTYLE UK
Bad communication + no product yet
Bought a item that said it was in stock and would ship in the next 2 days - I bought the item on the 4th of february, didn’t hear back from them until the 9th when they told me it wasn’t in stock they offered to change the order (did not offer a refund) I asked how long it would take to come but they haven’t answered me. I still might be able to get the item but either way their costumer service should be much better and they should make an effort to communicate with their customers
Resolution
I ordered from here and unfortunately received the wrong product however, they did resolve this for me and were very apologetic! Big thank you to the person I chatted with over the live chat! I shall be ordering from them again!! :)

Reply from MYKSTYLE UK
Don’t buy from this shop
Ordered in august and kept getting promised missing items never came was also promised something in return for being so chaotic and late and still hasn’t showed up that was two months ago. If you want your items to arrive don’t shop here it’s shockingly bad. I don’t understand how someone can run a business like this it’s actually the worst I’ve dealt with possible ever. I’ve never had to chase up a refund for so long and had so many false promises. Don’t bother

Reply from MYKSTYLE UK
Will always come back
I've ordered from mykstyle many times and will always be a repeat customer! Their customer service has always been excellent and the shipping times are amazing :) I've always trusted this website thank you for your hard work !! <3

Reply from MYKSTYLE UK
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