MyLife.comReviews 

227
TrustScore 1.5 out of 5

1.4

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Rated 1 out of 5 stars

they started a monthly subscription without my knowledge after I already paid them for the info I got that day. I called and wrote (email ) to stop the subscription, but no one answered their phone a... See more

Rated 1 out of 5 stars

Mylife.com is constantly, repeatedly sending me emailed reports about someone who has similar name to a person I knew years ago. This been going on for years now. The locations, middle names, current... See more

Rated 1 out of 5 stars

I signed up for a free trial even though it looked pretty scammy. It had some of my background info but was missing more than 50%. I then canceled the same day and wrote an email specifically confirm... See more

Rated 2 out of 5 stars

I signed up for 3 day trial which was 1$ after looking at my bank transaction my life deducted 99.00$ from my bank account that I didn't want and I called and they lady said she can't give me no refu... See more

Company details

  1. Media Company
  2. Social Media Agency

Written by the company

Use our new people search engine to find everyone all in one place. Locate old friends, classmates, lost loves, or colleagues at MyLife.com.


Contact info

1.4

Bad

TrustScore 1.5 out of 5

227 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 17% of negative reviews

Typically replies within 48 hours

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1.4

All reviews

(227)

19 reviews in the last 12 months

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Rated 1 out of 5 stars

MyLife should be illegal

MyLife is a credit card rip-off scam. Its interface is inconsistent, unpredictable, and unreliable. Information, if it appears, is incorrect or outdated. They demand additional money for each report. MyLife will not refund your money if you are dissatisfied.

October 18, 2024
Unprompted review
MyLife.com logo

Reply from MyLife.com

We understand how frustrating it can be when a refund is delayed or unclear. Our team aims to process all eligible refunds within 3–5 business days of approval.
If you’re still waiting or never received confirmation, please contact MemberSupport@MyLife.com

Rated 1 out of 5 stars

Mylife.com is a scam

I made the mistake of signing up for their 3-day free trial for $1.00. I understood that I would have to pay $29.95 per month if I didn't cancel within the 3-day period. I canceled it but not before they took a payment of $59.85 that I didn't agree to. I filed a complaint through Paypal and the FTC. Do not use this site.

October 18, 2024
Unprompted review
MyLife.com logo

Reply from MyLife.com

Thank you for your feedback. We’re sorry to hear about your experience. While we’re unable to locate your account based on the information in this review, we’d like to help resolve this for you. Please contact our Customer Care team directly at MemberSupport@MyLife.com

Rated 1 out of 5 stars

Do not get involved in this site

Do not get involved in this site. The charges come through as InsightBridge LLC. If you want to cancel they provide a fake phone number. The number is to sell you insurance, and it is a recording, not a real person. I had to report the fraud to paypal.

September 24, 2024
Unprompted review
MyLife.com logo

Reply from MyLife.com

We’re truly sorry to hear that. Every message sent to our support team is reviewed and responded to in the order received, typically within 48 hours.
If you haven’t heard back or need to follow up, please email us again at MemberSupport@MyLife.com

Rated 1 out of 5 stars

someone is posting false informations…

someone is posting false information's on reviews from me to Tawana Lemus my life is a completes scam with false data i need my profile and her to be removed

September 6, 2024
Unprompted review
MyLife.com logo

Reply from MyLife.com

Thank you for bringing this to our attention. MyLife aggregates public data from multiple third-party sources, and we understand that inaccuracies can be frustrating.
If you are seeing incorrect information or wish to have your profile removed, please reach out to MemberSupport@MyLife.com

Rated 1 out of 5 stars

SCAM CMPANY THAT WON'T RESPOND TO EMAILS.

I WANTED A ONE TIME SEARCH, AND WAS CHARGED $155.00. i SENT 4 EMAILS IMMEDIATLEY AFTER SUBSCRIBING TO CANCEL. THE CHARGE REMAINED IN 'PENDING' 3 DAYS N WHICH THEY HAD AMPLE TIME TO CANCEL, BUT POSTED IT ANYWAY. I HAVE DISPUTED IT WITH MY BANK. I THINK THEY ARE A SCAM COMPANY, AND IF NOT ARE HORRIBLE. MY BANK WILL JUSTIFY MY REFUND IF MY LIFE WON'T.

August 17, 2024
Unprompted review
MyLife.com logo

Reply from MyLife.com

Thank you for your feedback. We’re sorry to hear about your experience. While we’re unable to locate your account based on the information in this review, we’d like to help resolve this for you. Please contact our Customer Care team directly at MemberSupport@MyLife.com

Rated 1 out of 5 stars

The MyLife.com site has my brother…

The MyLife.com site has my brother listed as being 66 years old and lists his current address (which has most of it blocked out). The problem is that my brother passed away 30 years ago, and has never lived at that current address. And it states that he lived in two different cities in Virginia. He never lived in Virginia.

Plus lists my father as being 104 years old and born in 1920 with a current address. Problem is that my father passed away 34 years ago and his birth year was 1930. He did live at that listed current address 34 years ago.

How can MyLife state that dead people that passed away years ago are still alive? And charge people who want to get more background information?

Nobody in my family submitted that false information.

August 7, 2024
Unprompted review
MyLife.com logo

Reply from MyLife.com

Thank you for bringing this to our attention. MyLife aggregates public data from multiple third-party sources, and we understand that inaccuracies can be frustrating.
If you are seeing incorrect information or wish to have your profile removed, please reach out to MemberSupport@MyLife.com

Rated 1 out of 5 stars

Just tell them no!

I have asked them over a dozen times to remove my profile yet it is still showing up.

July 21, 2024
Unprompted review
MyLife.com logo

Reply from MyLife.com

We hear your concern and want to clarify that we do offer free profile removal upon request. If you've previously submitted a request and are still seeing a profile, it's possible the page is still cached in your browser or appearing in search engine results after removal. To confirm removal or request it again, please email MemberSupport@MyLife.com

Rated 1 out of 5 stars

I was charged for a year and for annual…

I was charged for a year and for annual renewal. I didn't mean to do that. Not paying attention was my fault. HOWEVER, I could not cancel. I called the number on the website and was sent to their email. I sent numerous emails, requesting a cancellation. There was never a response. I WAS VERY LUCKY! I paid through Paypal. I reported them, and Paypal revoked the payment and reimbursed me. THANK YOU PAYPAL! I am certain I would have to cancel my card, if I paid by credit or debit card in order to cancel. BUYER BEWARE!

May 22, 2024
Unprompted review
Rated 1 out of 5 stars

Inaccurate Data

I purchased a one month membership to find out the outcome of a person’s theft felony arrest. Mylife did an alleged search and reported that there were no court records of any arrests for this person. This is untrue as this person’s arrest was well documented by the local news and media. In addition, I have news articles which I pulled up from the internet documenting this person’s arrest. This was a waste of my money and my time. I would NOT recommend this service.

July 2, 2024
Unprompted review
Rated 1 out of 5 stars

They make it as hard as possible to cancel

I am currently trying to get my subscription cancelled, but there are no options to cancel your subscription through the site. It does not include publicly available information that I KNOW about people, and I'm hoping somebody gets back to me in the next three days so I am not charged anything beyond the $1 for the trial period. There is no way to change your preferred payment method through their site. It is designed to make it as difficult as possible to cancel their service.

June 25, 2024
Unprompted review
Rated 1 out of 5 stars

Can't believe I didn't check out…

Can't believe I didn't check out reviews PRIOR spending the $$. It didn't even have the deaths of people and still had them living at addresses. Another person MOVED 2yrs ago and still had old address.

How are sites like this legal???

June 25, 2024
Unprompted review
MyLife.com logo

Reply from MyLife.com

Thank you for bringing this to our attention. MyLife aggregates public data from multiple third-party sources, and we understand that inaccuracies can be frustrating.
If you are seeing incorrect information or wish to have your profile removed, please reach out to MemberSupport@MyLife.com

Rated 1 out of 5 stars

At least I only paid $1 for one-time…

At least I only paid $1 for one-time access; however, they provided NO additional info other than what was already public on their site. Just an attempt to try and get $155 for a year's premium account to actually see any additional info. Ripoff site.

June 20, 2024
Unprompted review
MyLife.com logo

Reply from MyLife.com

We’re sorry you feel this way. MyLife offers both free and paid services, and all purchases go through a confirmation and email receipt process. That said, we take billing issues seriously. Please contact us at MemberSupport@MyLife.com

Rated 1 out of 5 stars

Really shady company.

I sent them a request to remove my info for privacy reasons and it is impossible to get them to take my information down. On top of that they send me spam emails from different email account constantly. Really shady company.

June 12, 2024
Unprompted review
MyLife.com logo

Reply from MyLife.com

We hear your concern and want to clarify that we do offer free profile removal upon request. If you've previously submitted a request and are still seeing a profile, it's possible the page is still cached in your browser or appearing in search engine results after removal. To confirm removal or request it again, please email MemberSupport@MyLife.com

Rated 1 out of 5 stars

Unauthorized Billing

On April 6, 2024, I searched for an old friend's phone number through MyLife. I was provided with a number, and I paid $1.00 for a one time, single search. The next day, I realized that I had been charged the $1.00, plus $155.40 for some type of membership that I never requested. Since then, I have sent four separate emails to MyLIfe's Member Support department requesting clarification and a refund...none have been answered. I have been able to locate two phone numbers, but neither one is ever answered and a recorded message simply directs callers requesting customer service to send an email. It is completely impossible to reach a live person.

I can't help but conclude that MyLife is a totally fraudulent company. Although they provided some information, their business practices were deceptive at best and illegal at worst, and they clearly have no intention of responding to customer complaints. I would rate them at 0 stars if it was possible. This was a rip off...stay away from this company!

April 6, 2024
Unprompted review
MyLife.com logo

Reply from MyLife.com

We’re truly sorry to hear that. Every message sent to our support team is reviewed and responded to in the order received.
We’re sorry you feel this way. MyLife offers both free and paid services, and all purchases go through a confirmation and email receipt process. That said, we take billing issues seriously. Please contact us at MemberSupport@MyLife.com

Rated 1 out of 5 stars

SCAM

look at all the negative reviews....they are there for a reason....dont use this business...my story is like the other negative reviews you see...bait and switch...

April 13, 2024
Unprompted review
Rated 1 out of 5 stars

Kept Charging Card After Cancellation

I have sent at least 8 emails to this company requesting cancellation and yet I just got charged for another year on my credit card. Have ignored every single request and still charges my credit card. I looked for a phone number but cannot locate one so now I need to dispute the charges with m credit card company. Sick twisted little con artist website.

February 1, 2024
Unprompted review
MyLife.com logo

Reply from MyLife.com

Thank you for your feedback. We’re sorry to hear about your experience. While we’re unable to locate your account based on the information in this review, we’d like to help resolve this for you. Please contact our Customer Care team directly at MemberSupport@MyLife.com

Rated 1 out of 5 stars

This company is a fraud I signed up was…

This company is a fraud I signed up was granted access it does not provide what I need called the number listed it tells you to send an email to support to speak to an agent which I did 3 x no response I contacted PayPal they contacted MyLife and they received no response stay away bad news

March 27, 2024
Unprompted review
MyLife.com logo

Reply from MyLife.com

We’re sorry you feel this way. MyLife offers both free and paid services, and all purchases go through a confirmation and email receipt process. That said, we take billing issues seriously. Please contact us at MemberSupport@MyLife.com

Rated 1 out of 5 stars

0 Stars

0 Stars. This website is a total scam and the emails will never stop coming no matter how many times you "Unsubscribe". "Removing you from the lists may take up to a week.." BS. You just don't plan on removing anybody. There should be a class-action against them for the crap they pull and get away with.

March 28, 2024
Unprompted review

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