MyTrendyPhone.eu Reviews 

302
•
TrustScore 1.5 out of 5

1.4

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Rated 1 out of 5 stars

Bought the same phone twice from this site on different dates. First one PayPal cancelled by them stating identified as risky sale and that I can pay different way. Ordered again paid debit card em... See more

Rated 1 out of 5 stars

Do not buy anything from this crowd! Like someone mentioned in previous review this company is like dealing with Web scam. Delivery took forever, item was faulty and I'm still waiting for my return t... See more

Rated 1 out of 5 stars

I have tried to buy my new TRENDY PHONE by mytrendyphone web shop and they cancelled my Order 2 times. First one they said that payment provider said my payment is unsecure and second time they refuse... See more

Company replied

Rated 1 out of 5 stars

I think this is a scammer website. I ordered phone screen protector and it's almost one month now and never arrived. They have auto-reply email that is confusing not clear to read. Say product not ava... See more

Company details

  1. Cell Phone Store

Information provided by various external sources

MyTrendyPhone sells quality accessories for mobile phones, iPods, cameras and video at the lowest prices in the market. We aim to have satisfied, pleased customers by giving them a price guarantee and satisfaction guarantee when they do business in our online shop.


Contact info

1.4

Bad

TrustScore 1.5 out of 5

302 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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1.4

All reviews

(302)

3 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Nokia accessories

I was looking for a specific Nokia accessory which is hard to find in Canada. I came across this site and found that it was in stock. Placing the order was simple and the item was delivered to my door a few days later.

October 29, 2012
Unprompted review
Rated 1 out of 5 stars

Waiting for delivery

I have not received the order I put in on the 12 /09/2012 yet and it is now the 24/09/2012. I received an email telling me the order had been despatched almost immediately I submitted the order. I rang a week later and the problem evidently was in the internet ordering system. My house does not have a number, only a name and I was supposed to receive an email of which I should have replied confirming the lack of a number. I didn't receive this. I have never come across this problem before with other internet companies.

May be the ordering system needs changing to prevent this happening. Other than that, as long as I receive the item shortly, I do not have any complaints as yet!

September 24, 2012
Unprompted review
MyTrendyPhone.eu logo

Reply from MyTrendyPhone.eu

Dear Peter Lane,

We are very sorry for this inconvinience. We try to make the best delivery service and your order has been held in stock until we get full delivery informations. On September twelfth we sent you email requesting address confirmation, but we did not get any answer untill you contact us twelve days later. Your order was shiped the same day you confirmed address.
We are sorry once again for this delay. Thank you for your suggestion and your feedback.

MyTrendyPhone team

Rated 5 out of 5 stars

Simple, econimical and fast

I bought a GS3 screen protector. The registration process was simple, I spent less than any other store and the shipping was lightning fast

September 23, 2012
Unprompted review
Rated 5 out of 5 stars

Fantastic

Very prompt, especially when compared to other companies I have dealt with over the years.

Ordered 8.00 pm NZT Wednesday and arrived 10.00am NZT the following Monday.

Not bad for Denmark to New Zealand!!

August 27, 2012
Unprompted review
Rated 5 out of 5 stars

Impressive

Overall I am satisfied and will certainly place another order with MY TRENDY PHONE.

August 1, 2012
Unprompted review
Rated 1 out of 5 stars

Do not waste time trying to order

Ordered item 2.7. which was on stock and promised delivery date was 2-3 days. After waiting four days and seeing it had not shipped, contacted support to ask if there was some problems. I was told they had hickup and item was infact out of stock but would arrive early next week. Again waited week to realize the item was not shipped and contacted support. Again (on 12th day) they told me the item was not in stock but it would arrive on 20th day and shipped right away. On 24th item still had not been shipped and I contacted support. As there was not even reply on 25th I did not see any other choice than cancel whole order.

At this whole time, the item was on sale on webshop with status "in stock - ready to ship".

July 25, 2012
Unprompted review
MyTrendyPhone.eu logo

Reply from MyTrendyPhone.eu

We are terribly sorry for the inconvinience. We sell more then 50.000 articles and we are doing our best to update our Web page as often possible. Your order was canceled as requested and money refunded.
Our policy is to always inform customers about certain delays as we did it also in your case. We can offer you a 10 percent discount on next order.
If you have any question regarding products or stock availability, you can reach our customer service by phone or via email Customer.Services@MyTrendyPhone.com


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