Nannytax are a brilliant company. Their staff are so helpful, knowledgeable & patient. They're fantastic communicators, both to clients and between their various departments. I work with a... See more
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I've used Nannytax for almost three years now with multiple nannies, and they have always been extremely responsive and helpful with any issue. I highly recommend their service.
Company replied
Nannytax are simply excellent at what they do. The staff are responsive and helpful which is fantastic. More than that though as a time and knowledge poor user they simply take problems away, even tho... See more
Company replied
We have used nannytax for 7 years and they have really been fantastic. Knowledgeable and advised well on all issues over the past 7 years. They are always very responsive to any questions and deal wit... See more
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Company details
About Nannytax
Written by the company
Market leading, award-winning and trusted by nearly 200 UK nanny agencies, Nannytax are the nanny payroll experts with almost 30 years of experience.
The Nannytax Nanny Payroll Service is an all-inclusive nanny PAYE service that encompasses nanny payroll, a bespoke employment contract, HR support, nanny pensions, nanny insurance and employers insurance.
The Nannytax Nanny Payroll Service is an all-inclusive nanny PAYE service that encompasses nanny payroll, a bespoke employment contract, HR support, nanny pensions, nanny insurance and employers insurance.
- 95% of customers rate our unique online member’s area excellent.
- Exclusive Membership Benefits & Nanny Employment pack that takes you through everything you need to know about being a nanny employer.
- Nannytax are here for you 7 days a week so you can contact us at a time that is most convenient for you.
Contact info
7th Floor, Telecom House 125-135 Preston Road, Brighton, BN1 6AF, Brighton, United Kingdom
- 02031374401
- info@nannytax.co.uk
- www.nannytax.co.uk
4.8
Excellent
806 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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A wonderful organisation.
October 1, 2025
Unprompted review
Reply from Nannytax
Hi Clive,
Thank you so much for your kind words! I'm so glad to hear you had a positive experience with us.
Best wishes
Laura Eason
Head of Customer & Operations
P45 enquiry
On this occassion I spoke to a lovely lady what really took the time to research and be able to give me precise detail and what steps to take next which was gratefully appreciated
September 25, 2025
Unprompted review
Reply from Nannytax
Hi Stellamarie,
Thank you for your kind words! I'm so glad to hear that our team provided you with the support and guidance you needed. Your appreciation means a lot.
We’re always here if you need anything else.
Best wishes
Laura Eason
Head of Customer & Operations
Faultless for 10 years!
I have been NannyTax customer for 10 years. They have been excellent from day one to today with no issues at all. Their online systems work very efficiently and they are always for you if you need them. Great company!
September 25, 2025
Unprompted review
Reply from Nannytax
Hi Taylan,
Thank you so much for your loyalty over the past 10 years! I'm thrilled to hear you’ve had such a positive experience with us from the very beginning. It's great to know our systems and support have made things easy for you.
We truly appreciate your kind words.
Best wishes
Laura Eason
Head of Customer & Operations
Really quick and easy to get insurance…
Really quick and easy to get insurance sorted. Feeling confident that we have the cover we need.
September 24, 2025
Unprompted review
Reply from Nannytax
Hi Kim,
Really appreciate your feedback! Great to hear everything was straightforward and that you're feeling confident in your cover - that’s exactly what we aim for.
Best wishes
Laura Eason
Head of Customer & Operations
Hannah was super patient and helpful…
Hannah was super patient and helpful giving me plenty information and support about my query
September 22, 2025
Unprompted review
Reply from Nannytax
Hi Amanda,
Thank you for your lovely feedback! I'm so glad to hear that Hannah was able to support you and provide the information you needed. I’ll be sure to share your kind words with her, she’ll really appreciate it.
Best wishes
Laura Eason
Head of Customer & Operations
Fast and efficient help with my query
Easy to contact by 'phone - only a short wait. Helpful, knowledgeable staff.
September 18, 2025
Unprompted review
Reply from Nannytax
Hi Helen,
Thank you for your kind words! I'm glad we provided fast and efficient help.
Best wishes
Laura Eason
Head of Customer & Operations
Reply from Nannytax
Hi Nor,
Thank you for your review! I'm so pleased to hear that you found the process easy. Making things straightforward for our customers is exactly what we aim for!
Best wishes
Laura Eason
Head of Customer & Operations
Instant online insurance and crystal…
Instant online insurance and crystal clear! A comparison by ChatGPT of Enable Insurance vs their nearest competitor (I will be nice and not name!) had Enable just edge it in terms of coverage in the policy and transparency of wording. Their competitor required me to complete a form manually and submit etc just to get a quote - far too slow when I need insurance for tomorrow!
September 15, 2025
Unprompted review
Reply from Nannytax
Hi Rebecca,
Thank you so much for your thoughtful review! I'm delighted to hear that you found our subscription process fast, clear, and convenient - especially when time was of the essence.
Best wishes
Laura Eason
Head of Customer & Operations
Very easy to use
September 11, 2025
Unprompted review
Reply from Nannytax
Hi Susannah,
Thank you for the great feedback! I'm glad you found it easy to use. The team are here if there's anything else we can do for you.
Best wishes
Laura Eason
Head of Customer & Operations
Excellent and responsive service
Excellent and responsive service. Personable and friendly staff available by phone and the website is very easy to navigate
September 11, 2025
Unprompted review
Reply from Nannytax
Hi Suzi,
Thank you so much for your kind words! I'm thrilled to hear you had a great experience with our team and found our website easy to use - this is exactly what we aim for.
Best wishes
Laura Eason
Head of Customer & Operations
I’ve been using Nannytax for 3 years…
I’ve been using Nannytax for 3 years now. I have not had to think about the administrative compliance of being an employer and can trust the service completely. Very grateful.
September 2, 2025
Unprompted review
Reply from Nannytax
Hi Gemma,
Thank you so much for your kind words and for being with us for the past 3 years! I'm delighted to hear that we've been able to take the stress out of employer admin for you. Your trust means a lot to us.
Best wishes
Laura Eason
Head of Customer & Operations
Super easy renewal process
August 29, 2025
Unprompted review
Reply from Nannytax
Hi James,
Thank you for your feedback! I'm glad to hear the renewal process was super easy for you - just how it should be.
Best wishes
Laura Eason
Head of Customer & Operations
highly recommend
I have been with nanny tax for over 12 years I was never ever disappointed with there services. I highly recommend
August 25, 2025
Unprompted review
Reply from Nannytax
Hi Sara,
Thank you so much for your loyalty and kind words! We're truly grateful to have had your trust for over 12 years, and it's wonderful to hear that you've consistently been happy with our service.
Your recommendation means a lot to us!
Best wishes
Laura Eason
Head of Customer & Operations
Very straightforward renewal process
Very straightforward renewal process, thank you for the reminder as I certainly would have forgotten.
August 27, 2025
Unprompted review
Reply from Nannytax
Hi William,
Thank you for your kind feedback! I'm glad to hear the renewal process was straightforward and that the reminder was helpful.
Best wishes
Laura Eason
Head of Customer & Operations
Overall a very impressive process.
Overall a very impressive process.
Some items need updating, e.g. Employees P45 has been provided but is not yet recorded on the system.
August 21, 2025
Unprompted review
Reply from Nannytax
Hi Anthony,
Thank you for your review and for sharing your valuable feedback. I’m pleased to hear that your overall experience has been a positive one.
I contacted you on Saturday to arrange a call in order to gain a better understanding of your feedback, as I would appreciate the opportunity to discuss this further with you.
I look forward to hearing from you.
Kind regards
Liz Barton
Sales & Customer Manager
Reply from Nannytax
Hi Sherry,
Thanks so much for your feedback, I'm thrilled you had a positive experience - just the way it should be!
Best wishes
Laura Eason
Head of Customer & Operations
Easy process.
August 14, 2025
Unprompted review
Reply from Nannytax
Hi Claire,
Thank you for your feedback, I'm glad to hear the process was easy for you.
Best wishes
Laura Eason
Head of Customer & Operations
Really a brilliant service
Really a brilliant service. Makes hiring a nanny super straightforward. Everyone at the company I’ve worked with is efficient, sharp and helpful. Highly recommended.
August 11, 2025
Unprompted review
Reply from Nannytax
Hi Nina,
Thanks so much for the lovely review! I'm so glad to hear the process felt easy and straightforward — that's exactly what we aim for. It means a lot to know our team made a great impression.
Best wishes
Laura Eason
Head of Customer & Operations
Simple and easy to renew the policy
August 8, 2025
Unprompted review
Reply from Nannytax
Thank you for the wonderful review! I'm so happy to hear you had a great experience - that's exactly what we aim for.
Best wishes
Laura Eason
Head of Customer & Operations
Effective staff
I was assisted by Hanna and she’s so effective and helpful. My issues with regards to my payslip, home address and queries about pension has been resolved. She knows very well her job. Well done Hanna, keep it up. Thank you so much.
August 4, 2025
Unprompted review
Reply from Nannytax
Hi Anni,
Thank you so much for your kind words! I'm thrilled to hear that Hannah was able to resolve all your queries - she truly excels at what she does!
Best wishes
Laura Eason
Head of Customer & Operations
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