Nannytax Reviews 

Nannytax are simply excellent at what they do. The staff are responsive and helpful which is fantastic. More than that though as a time and knowledge poor user they simply take problems away, even though i don’t really understand the problems, and rather than tell me what to do they actually just fix them. They seem to see going above and beyond as the norm and Raymond in particular has been amazing, i could recommend highly enough.

Straightforward and intuitive website. Clear in terms of cover provided and quick to renew.

I gave nanny tax 5 stars because whenever I phone whoever I speak to are always kind and helpful. I spoke with Bluebell this afternoon and she instantly dealt with a couple of queries that I had. Bluebell has an extremely friendly manner when answering the phone which helps with her being the first point of contact. A huge thank you for all your help this afternoon.

My father and I have used Nanny Tax for nearly 10 years now, to assist with tax, pensions, etc., for a live in carer for himself.

During this time Nanny Tax has always given excellent service and been remarkably good with customer service.

I would thoroughly recommend them.

I spoke with Bluebell this afternoon about my P60 and she is very accommodating and kind.It is lovely to speak with that kind of person.Thank you Bluebell.

I contacted Nannytax as I could not go into my account to view my payslips. A huge thank you to Bluebell, who spoke to IT and had the problem rectified. Bluebell was friendly, efficient and professional. I really appreciate your help and thank you.

I have been a customer of Nannytax for 10 years. They made employing a nanny straightforward and seamless. They are highly responsive and clear. I also used the Pension Service and it ensured that I was legally compliant at all time. Highly recommended.

Swift, prompt, friendly customer service, I needed help ASAP Nannytax was there for me in a jiffy. :)

Good afternoon

I would like to add a big thank you to everyone at Nannytax. Very very helpful.staff , and I highly recommend it to everyone

Thank you Bluebell for your help

Kind regards

A

Phoebe and Mark - amazing. Thank you for all your help and support

Edit: I got a swift resolution to the situation described below after escalating the complaint, and a promise to address the shortcomings in support, so I've amended the star rating upwards.

Nannytax ignored a number of requests and queries about adjustments to my nanny's hours. When I sent a complaint, they opted not to apologise but instead quietly updated an already-issued payslip and attempted to blame me for the adjustments being missing. They apparently overlooked the fact that the initial query and the updated payslip were clearly dated so it was obvious the latter had been changed.

Very good value. Nannytax is really reliable. If you send a query, an expert helps you very quickly. This was really helpful for us!

When I had a problem with the P45 and it had a different name on it. It was only a matter of time and a way was immediately put in my name and all the payslip as well.
Mark Flavin your helping comes from your heart. Thank you . God bless

Just coming to the end of my Nannytax journey who have supported me as a first time employer for the last 6 years. Can’t recommend highly enough, always helpful and great service. Thank you!

Email reminders were very useful. Online renewal really easy and straightforward- took less than 5 minutes

Daniel was great and helpful!!! thank you so much!! You saved my life lol