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Nash Warren Insurance Services Limited Reviews 

356
•
TrustScore 4.5 out of 5

4.6

Commercial Insurance Company
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Review summary

Created with AI, based on recent reviews

Considering 99 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the helpful and polite staff who provide a professional and efficient service when arranging custom motor trade insurance cover. Many consumers appreciate the competitive prices, great value, and the easy, straightforward process for setting up or renewing their policies without any hassle. Some reviewers were not happy with rising renewal costs, unexpected extra charges, or occasional difficulties reaching the customer service team over the phone. A few individuals also noted experiencing issues with policy management, communication delays, and unanswered calls when trying to resolve problems or request refunds.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting that reviewers find employees polite,... See more

Service

Users describe positive interactions with service, highlighting fast, efficient, and polite support from... See more

Price

People report positive experiences with price, frequently highlighting very competitive quotes and fair costs... See more

Customer service

Reviewers express great satisfaction regarding customer service, highlighting polite, helpful, and friendly... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Charming experience except the pice same as all insurances gone up.The young lady dealing with my renewal was great. Glad to do buisness once again

Company replied

Rated 5 out of 5 stars

We have recently renewed our trade motor insurance with them. They always offer a excellent service. The people that work their are polite and good at their jobs. We have tried other companies over... See more

Rated 5 out of 5 stars

Nash warren have been professional and efficient in providing my motor trade cover for the past six years and have provided me excellent service in insuring I have the correct level of cover at all t... See more

Rated 5 out of 5 stars

Always get me the best price for my custom motor trade insurance get all the extras with a great value. Nash Warren staff always gave me the best customer service always go out of their way to ge... See more

Company details

  1. Commercial Insurance Company
  2. Business Insurance Company
  3. Landlord Insurance Company

Written by the company

Established in 1981, Nash Warren provided tailored motor trade and commercial insurance policies to motor traders, commercial landlords and business owners across the West Midlands and wider UK. Today, we are one of the UK's leading insurance specialists, servicing over 5,500 customers across the UK. As the company has grown, we take pride in not losing touch with that 'local broker' relationship by ensuring our excellent service is never compromised by growth. Our Top Insurance products include: - Motor Trade Road Risk - Motor Trade Combined - Commercial Fleet - Commercial Landlord Insurance - Liability Insurance. - Business Insurance Through our insurance relationships, we are able to provide competitive quotes for our clients.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

356 reviews

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Asks customers to review

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Replied to 85% of negative reviews

Typically replies within 1 week

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4.6

All reviews

(356)

99 reviews in the last 12 months

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Rated 1 out of 5 stars

5 years ago they where good

5 years ago they where good. Every year they increase the price and interest. They think I am stupid. Other companies charging me 2350 they charging 2838 and the insurance company is same. I am paying 12% with premfina already they said I have to pay 17% using them. Dodgy tactics. DO NOT TRUST THIS COMPANY!!!

May 8, 2026
Unprompted review
Nash Warren Insurance Services Limited logo

Reply from Nash Warren Insurance Services Limited

Thank you for your feedback.

We completely understand that increasing insurance premiums and finance costs are frustrating, particularly within the Motor Trade market where rates have risen significantly across the industry over recent years.

Unfortunately, pricing is influenced by a range of factors including insurer appetite, claims inflation, vehicle repair costs, fraud trends, and interest rate increases. These are set by insurers and finance providers and are outside of our direct control as a broker.

We always aim to secure the most competitive terms available from our panel of insurers. However, there may be occasions where another broker has access to an exclusive scheme or insurer arrangement that allows them to offer a lower premium than we are able to match. While disappointing, this is not uncommon within the insurance market and does not necessarily indicate unfair or misleading pricing tactics.

We genuinely appreciate every customer who gives us the opportunity to provide a quotation and we are sorry we were unable to remain competitive on this occasion.

We do wish you all the best moving forward.

Rated 5 out of 5 stars

I recently contacted a motor trade…

I recently contacted a motor trade insurance broker for a quote, and I was genuinely impressed by the level of service I received. Adam Palmer was incredibly informative throughout the entire call, taking the time to explain every detail clearly and making sure I understood all my options. His knowledge of the motor trade industry was evident, and he answered all my questions with confidence and patience.
What stood out most was how approachable and transparent Adam was—no pressure, just honest guidance to help me find the right cover. It’s rare to receive this level of professionalism and clarity when discussing insurance, but he delivered it effortlessly.
I left the call feeling confident, well-informed, and fully supported. I highly recommend Adam Palmer to anyone in the motor trade looking for reliable, expert insurance advice.

March 26, 2026
Unprompted review

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