nataliediamonds.com Reviews 310

TrustScore 1.5 out of 5

1.6

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Rated 1 out of 5 stars

I read all the negative reviews of this site and scam warnings and brought my ring in for appraisal at Kay Jewelers. They wouldn't even appraise it because they said it was a fractured filled diam... See more

Rated 1 out of 5 stars

Natalie Diamond sold me a Mossanite diamond as a real diamond. Imagine my horror when I took my engagement ring to the jeweler and discovered I had been ripped off. What a scam. And now the webpage wo... See more

Rated 5 out of 5 stars

Natalie diamonds customer care was excellent, they were great from start to finish & answered any questions we had via email. The only issue was with Fed Ex who failed to contact us to pay customs fee... See more

Rated 1 out of 5 stars

Absolutely 100% do not buy from this site! The diamonds are fake I took my ring too two local stores and the center stone was cubic zirconia and only one side stone was real the others were Moissanite... See more

Company replied

Company details

  1. Jewelry Store
  2. Clothing Store

Written by the company

Natalie Diamonds offers unique and original selection of high class fully and independently certified diamond jewelry at the most competitive prices online, by designing, manufacturing and marketing in-house, directly to the end customer. We are a fourth generation family run business with many years of devotion and experience. As major suppliers to many of the leading jewelry stores across the world, we have decided to open up our doors to allow the online community the opportunity to purchase directly from the source. In 2011, Natalie Diamonds launched www.nataliediamonds.com in order to utilize the internet as an effective sales, marketing and service channel for the company's international customers. By purchasing from Natalie Diamonds you are able to cut out all of the so called "middle men" allowing us to pass the saving directly on to you. Our jewelry is exclusively designed and completely hand crafted "in house" from beginning to end. After many years in the diamond industry we are as excited as ever to share our rich experience, knowledge and a never ending passion for fine diamond jewelry. By shopping Natalie Diamonds you are guaranteed to receive a high quality product, accompanied by a fantastic customer service and support.


Contact info

1.6

Bad

TrustScore 1.5 out of 5

310 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Beautiful ring

Beautiful ring. Took it immediately to a local appraiser. Worth double what I paid. Very happy with the purchase. Fiancee loves it and gets lots of compliments.

October 15, 2020
Rated 5 out of 5 stars

It’s gorgeous!

Beautiful ring, very good value, awesome presentation box. Have yet to ask the question but how could she say no! Initial communication was poor and I had to ask if my order had been received and what was happening, but after that it all went very smoothly.

October 14, 2020
Rated 4 out of 5 stars

Great job!

They were incredibly responsive and quick with their shipping! We love the ring we ordered from Natalie Diamonds...

October 13, 2020
Rated 5 out of 5 stars

Natalie Diamonds have done an…

Natalie Diamonds have done an absolutely amazing job with my ring purchase. I had a few issues with other places thinking the ring I had was a fake (looked way too good to be real they said), but after getting it looked at by 4-5 others, all confirmed it was a real diamond and absolutely beautiful. Not only is the ring perfect and beautiful, but customer service was available to help in every way possible to ensure we were not only happy and satisfied, but wanting to come back for years to come. I highly recommend Natalie diamonds and hope you all check them out!

October 11, 2020
nataliediamonds.com logo

Reply from nataliediamonds.com

We are really happy that the situation was able to resolve itself! Unfortunately, more than a few jewelers today, while honest, lack the expertise, "know-how", and trained eye it requires to discern a real diamond, and their equipment could be outdated and is no longer reliable. Many are fooled or err on the side of caution in saying a diamond is not real because man-made "diamonds" today can look very close to the original earth diamonds and confound many.  Here at Natalie Diamonds we advertise and sell 100% real natural earth-mined diamonds. We are very dedicated to our customers and will always do everything in our power to ensure that every customer doing business with us receives complete customer satisfaction.

Rated 5 out of 5 stars

After 10 years of marriage and two…

After 10 years of marriage and two engagement rings of little value and quality, it was time to purchase a quality ring and that is exactly what Natalie Diamond's offered. Excellent value, exquisite rings and easy to navigate website. The ring is stunning and my wife was over the moon. Will be looking at an eternity ring for my wife in the near future

October 11, 2020
Rated 5 out of 5 stars

She said "Yes"!

To start, she said "Yes"! So I'm writing this review from a happy place. Thank you for an amazing ring. The only thing is I will have to take it to a local jeweler to have it resized. Not a big deal at all.

October 11, 2020
Rated 5 out of 5 stars

Great experience!

Natalie diamonds made the selection process super easy for me. I fully believe that they offered me a genuine and authentic product and my fiancé absolutely loved her engagement ring! The entire process was wonderful, and I appreciated having a gemologist certify the quality of the ring I got. I would totally buy from them again!!

October 10, 2020
Rated 5 out of 5 stars

Ring looks amazing

Ring looks amazing, and would’ve had to spend double the money for the same ring elsewhere!

September 27, 2020
Unprompted review
Rated 5 out of 5 stars

This ring looks more radiant and…

This ring looks more radiant and beautiful in person. My fiancé loves it!!! She had the matching engagement ring so this December when she becomes my wife. It will look beautiful when completed. I will definitely buy the Anniversary ring as well.

September 24, 2020
Unprompted review

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