National Tyres and Autocare - Bury Reviews 84

TrustScore 4 out of 5

4.1

Bolton Road, BL8 2QR Bury, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Had a tyre losing pressure and took it to National tyres in Bury. I also had a noise coming from my front offside area. They checked my tyre and let me know it was only a nail and it could be repaired... See more

Rated 1 out of 5 stars

I booked in for a free brake test, a few hours after I dropped my car off at the Bury branch, they called to say that all wheels needs new discs and pads, the front would cost £655 & the rear would b... See more

Rated 3 out of 5 stars

A member of staff confirmed with me that they would give me the discount the same as if I had ordered them on the internet. When I went for them to be fitted the person who had quoted me wasn't there... See more

Company replied

Rated 1 out of 5 stars

Do not take your vehicle here. Had two tyres replaced and when I picked up my car was told I had a threaded wheel nut. There was nothing wrong with my recently serviced vehicle when I took it to... See more

Company replied


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Inspection Station
  4. Car Repair and Maintenance
  5. Car Service
  6. Oil Change Service

About National Tyres and Autocare - Bury

Written by the company

National Tyres and Autocare are fast fit specialists and part of the Halfords family. Our highly trained technicians are specialists in vehicle parts repair including tyres, exhausts, brakes, batteries, MOT testing, and vehicle safety inspections, including our 5-point car check. .

As well as offering a professional and friendly service, we’re committed to never being beaten on price, so when you choose us, you know you’re getting fantastic value. .

Our highly trained technicians carry out MOTs, car servicing and repairs, so you can rest assured we have the expertise to take care of your vehicle. We can deliver dealership quality work on any car make or model at affordable prices and offer a minimum guarantee of 2 years or 24,000 miles on work carried out. (See website for terms and conditions). We also offer mobile fitting including tyres and car batteries, available to fit tyres at your home or work. We have a range of flexible finance options so you can spread the cost to suit you. Head over to our website for further details.

Contact info

4.1

Great

TrustScore 4 out of 5

84 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Had a tyre losing pressure and took it…

Had a tyre losing pressure and took it to National tyres in Bury. I also had a noise coming from my front offside area. They checked my tyre and let me know it was only a nail and it could be repaired £30 rather than a new tyre at £250. This is the second time they have been honest regarding the issue and saved me money. The noise was found to be a stone trapped between the brake pad and my tyre. Rob who assisted me was so helpful, knowledgeable and professional. It is so refreshing to find a company that put their customers first!!!!

May 1, 2026
Unprompted review
Rated 5 out of 5 stars

Get the warranty it's a must!!!

Got my tyres here as it was the cheapest place I could get the quality tyres I wanted next day, the man on reception told me about the warranty if you get a puncher, 10.50 a tyre, normally I never bother but when he explained it, it made sence, week later I get a unrepairable puncher and got a brand new tyre for free! It works on tyre ware but as was new got 100% of the price, also he knew Fred dibnah worth going just to talk about him. It's good to deal with genuine people I can't remember his name but he's a credit to the company

November 30, 2025
Unprompted review
Rated 1 out of 5 stars

free brake check

I booked in for a free brake test, a few hours after I dropped my car off at the Bury branch, they called to say that all wheels needs new discs and pads, the front would cost £655 & the rear would be £538 totalling £1194.
I took the car to an independent garage who took all 4 wheels off and none of the discs or pads actually needed replacing.....absolute disgrace

September 9, 2025
Unprompted review
Rated 1 out of 5 stars

This is by far the worst garage you…

This is by far the worst garage you could take your car to. I had braking issues, being a 22 year old lad, i’m not clued in, so i took it here and they quote me for £1,400. Took it to an independent garage the same week, and was quoted £200.

Vile people, who try to steal money. Should be shamed.

March 3, 2025
Unprompted review
Rated 1 out of 5 stars

Do not take your vehicle here.

Do not take your vehicle here.
Had two tyres replaced and when I picked up my car was told I had a threaded wheel nut. There was nothing wrong with my recently serviced vehicle when I took it to the garage. Regardless of who did the damage they told me it could not be repaired and quoted me £216 to fix the problem. I took my car to another garage and the issue was sorted in 2 minutes repaired at no cost.
I hate it when tradesmen try to rip people off being a tradesman myself I find it disgusting and wonder how many people get ripped off in this way.

Regarding your reply I did contact you to which you stated you would not resolve the issue or problem or do anything about the fact I told you I got it repaired for nothing.
It's disgusting and it does make you wonder how many people get ripped off in this way.

July 29, 2024
Unprompted review
National Tyres and Autocare - Bury logo

Reply from National Tyres and Autocare - Bury

Hello Darren,

We appreciate your feedback, and we are sorry to hear about the experience you had, and we would like to apologise for this.

We would always like to make things right and we hope you will allow us to speak with you to discuss things further.

So we can get this resolved, please can you get in touch with us, ensuring you include all relevant details including your booking reference?

https://www.halfords.com/customer-services/contact-us/autocentres

We hope to hear back from you soon.

Thanks-Niamh

Rated 5 out of 5 stars

Friendly excellent service

Friendly staff, fast, helpful service. Changed my two front tyres and had a free brake check. Also did an additional body check of the underside of the car and highlighted potential future issues. Excellent standard of customer service. I've had bad experiences at different NT/Halfords centres in the past in different regions so was a little nervous, but will certainly use Bury National Tyres again. Many thanks!

February 14, 2024
Unprompted review
National Tyres and Autocare - Bury logo

Reply from National Tyres and Autocare - Bury

Hey Carrie!
Thank you for sharing your positive experience. We're glad to have been of assistance and we can’t wait to serve you again soon. Thank you for choosing Halfords.

Warm Regards,
Sorabh

Rated 3 out of 5 stars

Booked MOT online

Booked MOT online. A pleasant greeting when I arrived. Good service. My only dissatisfaction is price in that I was charged more for my MOT (£44.99 reduced from £54.99!!) than the man who was stood in front of me (when we were collecting our respective cars) who paid £39.99! Doesn’t feel like you are treating some of your customers fairly!

28/8/23. Think you’ve missed the point Ruth!! Your flippant response was not needed! Thank you!

August 26, 2023
Unprompted review
National Tyres and Autocare - Bury logo

Reply from National Tyres and Autocare - Bury

Hi Andrea,

Thank you for taking the time to leave a review with us, we appreciate all feedback as it helps us improve our service in the future. I am sorry to hear you were unhappy with the price for your MOT. We currently have a motoring club membership that customers can join where you can benefit from a free MOT or vouchers off your MOT on booking, depending on the subscription.

You can find more details regarding this on our website, I have attached a link below.

https://www.halfords.com/motoring-club.html

We always pride ourselves on our high level of service so we are disappointed we did not meet your expectations on this occasion.

Thanks, Ruth

Rated 1 out of 5 stars

Arrived at garage on time for 2 tyres…

Arrived at garage on time for 2 tyres and air conditioning diagnostic which i paid online only to be told his system only showed the 2 tyres very poor and disappointing now I’ve got to chase round for a refund won’t be coming back again

July 21, 2023
National Tyres and Autocare - Bury logo

Reply from National Tyres and Autocare - Bury

Hi there,

Thank you for taking the time to leave a review on your experience with us. We appreciate every review we receive as this allows us to become better at what we do.

We are so sorry your new tyre order could not be found by our Bury branch, and we totally appreciate your disappointment.

We can see this has now been refunded back to you, but we will be sure to pass this on to the branch manager to ensure this is looked into, we thank you again for bringing this to our attention.

Hope you have a lovely week, Ffion

Rated 5 out of 5 stars

Had 2 front tyres fitted and had bought…

Had 2 front tyres fitted and had bought new wheel trims to fit. David Kindly removed the bolts on trims from all 4 wheels to enable me to fit new trims. This was really helpful of him and a a busy time too.

July 8, 2023
National Tyres and Autocare - Bury logo

Reply from National Tyres and Autocare - Bury

Dear Customer

Thank you for your 5 Star Review

Regards

Robert

Rated 4 out of 5 stars

simple and easy

simple and easy to book on a day and at a time i wanted.

June 28, 2023
National Tyres and Autocare - Bury logo

Reply from National Tyres and Autocare - Bury

Dear Geoff

Thank you for your 4 star review.

Kind Regards

Robert

Rated 5 out of 5 stars

Very Satisfied

Have used National Tyres several times in the past, always satisfied with the service they provide.
Rob the manager was very helpful and kept me updated on the progress of my car throughout my wait

May 10, 2023
National Tyres and Autocare - Bury logo

Reply from National Tyres and Autocare - Bury

Dear Customer

Thank you for your 5 Star Review.

Kind Regards

Robert

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look