National Tyres and Autocare - Pontypridd Reviews 88

TrustScore 4 out of 5

4.2

Pentrebach Road, CF37 4BW Pontypridd, GB


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Rated 5 out of 5 stars

Arrived at National Tyres in Pontypridd 20 minutes early but attended to straight away. Manager explained why the job might take longer than expected but was out within 25 minutes, spare wheel neatly... See more

Rated 5 out of 5 stars

Just purchased 4 new tyres for my Kia at National Tyres Pontypridd. Arrived at centre and was greeted by nice guy who worked there. As about my booking and then changed the tyres. Found them very... See more

Rated 1 out of 5 stars

So frustrating I hope the owner of this company gets through this. I’ve been a loyal customer of two years coming back-and-forth with my Lamborghini Urus every single time I buy my oil everyone knows... See more

Rated 2 out of 5 stars

Wanted to purchase a set of tyres at pontypridd branch, asked about price matching to Asda only to be told by staff they know nothing about price match policy and in fact do not price match!


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Inspection Station
  4. Car Repair and Maintenance
  5. Car Service
  6. Oil Change Service

About National Tyres and Autocare - Pontypridd

Written by the company

National Tyres and Autocare are fast fit specialists and part of the Halfords family. Our highly trained technicians are specialists in vehicle parts repair including tyres, exhausts, brakes, batteries, MOT testing, and vehicle safety inspections, including our 5-point car check. .

As well as offering a professional and friendly service, we’re committed to never being beaten on price, so when you choose us, you know you’re getting fantastic value. .

Our highly trained technicians carry out MOTs, car servicing and repairs, so you can rest assured we have the expertise to take care of your vehicle. We can deliver dealership quality work on any car make or model at affordable prices and offer a minimum guarantee of 2 years or 24,000 miles on work carried out. (See website for terms and conditions). We also offer mobile fitting including tyres and car batteries, available to fit tyres at your home or work. We have a range of flexible finance options so you can spread the cost to suit you. Head over to our website for further details.

Contact info

  • Pentrebach Road, CF37 4BW, Pontypridd, United Kingdom

  • 01443 402 427

4.2

Great

TrustScore 4 out of 5

88 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Very happy customer

Just purchased 4 new tyres for my Kia at National Tyres Pontypridd.
Arrived at centre and was greeted by nice guy who worked there.
As about my booking and then changed the tyres.
Found them very friendly and could not enough for you.
Will be back

April 18, 2026
Unprompted review
Rated 5 out of 5 stars

Friendly, efficient

Arrived at National Tyres in Pontypridd 20 minutes early but attended to straight away. Manager explained why the job might take longer than expected but was out within 25 minutes, spare wheel neatly repacked in boot. Friendly, efficient service

February 2, 2026
Unprompted review
Rated 1 out of 5 stars

So frustrating I hope the owner of this…

So frustrating I hope the owner of this company gets through this. I’ve been a loyal customer of two years coming back-and-forth with my Lamborghini Urus every single time I buy my oil everyone knows what it is all of a sudden I came today I waited absolutely ages no good finder or oil I need they took my numberplate. They had no idea The guy with the bald head that was surfing me decided to serve somebody else because he wasn’t sure what I needed and kept me waiting. I’m absolutely blown away. I just know that I now have to find someone else. I will never return again as a loyal customer of two years with both my husband and my sons coming here. This now needs to stop That one member of staff lost your money not only that my entire family who come here.

July 26, 2025
Unprompted review
Rated 2 out of 5 stars

Been going to this branch of national…

Been going to this branch of national tyres for several years for my oil and filter change (and tyres) I was going through my paperwork and only 3yrs ago an oil and filter change was 59.99 last year I paid 120 which I thought was over the top but I like the guy's there so just went to book online for my oil change and it's gone up to 189.99 yes that's right 189.99 even Kwik fit only charge 140 and ATS euromaster is 120 , sorry guys I don't know what your playing at but them price's are obscene,you have lost a good customer...and no I don't have a super car it's a bog standard ford focus ..EDIT..just seen the guys at the garage in pontypridd as i was passing i explained to the fella about the price of the oil change AND HE WOULDNT BELIEVE ME at first he had to look at his computer and he was gobsmacked at the price , that just about sums it up ..EDIT oil and filter change is now 194.99 good grief guys whats going on thats unreal , just had it done at ATS for 119.99

July 23, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent, fast and trustworthy branch

I can't praise this branch enough, every member of staff is excellent and they really saved me when I was in a pickle with a seized brake caliper- sorting the problem same day when I called them mid day on a Friday. Very impressed! Yes they aren't the cheapest but the speed and peace of mind they gave me was well worth it! A sincere thank you to every member of staff there, your effort isn't unnoticed.

April 25, 2025
Unprompted review
Rated 5 out of 5 stars

Exceptional Service on New Year’s Eve – Highly Recommended!

I had to get my daughter’s car towed into National in Pontypridd on New Year’s Eve after it broke down. Despite the timing, the staff were incredibly accommodating and friendly, putting us at ease during a stressful situation. They went above and beyond to get the car fixed the very same day, which was an amazing surprise. The service was outstanding, and the price was very reasonable too. I couldn’t have asked for a better experience. I highly recommend this garage for their efficiency, professionalism, and excellent customer care!

December 31, 2024
Unprompted review
National Tyres and Autocare - Pontypridd logo

Reply from National Tyres and Autocare - Pontypridd

Hi Tabitha,

We're glad that you were pleased with our services. We appreciate your feedback, and we hope to be of assistance again soon. We appreciate you choosing Halfords!

Regards,
Prabhjot

Rated 5 out of 5 stars

Get service by the guys in national…

Get service by the guys in national tyres pontypridd we're very professional o would recommend them to everyone thank u Christopher and jack

December 31, 2024
Unprompted review
National Tyres and Autocare - Pontypridd logo

Reply from National Tyres and Autocare - Pontypridd

Hi Christopher,

We're happy to hear that our team provided excellent customer service and exceeded your expectations. Thank you for choosing Halfords.

Regards,
Bhawna

Rated 5 out of 5 stars

Pontypridd centre - excellent service

I bought 2 front tyres for my Qashqai on the 7 March 2024 and I have to say the 2 works were excellent, very polite, very fast service and a great price.
It’s around 10 miles from my home but I’m making this this place my regular place where I get my tyres.
Thank you both for a great service.

March 7, 2024
Unprompted review
National Tyres and Autocare - Pontypridd logo

Reply from National Tyres and Autocare - Pontypridd

Hi David,

Thank you so much for sharing your positive experience. We pride ourselves on professionalism. We are always trying our best to make your experience memorable, and we’re glad that we’ve achieved it! Your satisfaction is our ultimate goal, and we are thrilled that we hit the mark for you. Thank you for choosing Halfords. 💯

Regards,
Ankush

Rated 5 out of 5 stars

Have used National tyres before.

Have used this service before and used the payment plan.
I would recommend branded tyres, better fuel efficiency and road handling.
Colleagues at these fitting centres very professional and polite. Always had good service.

July 4, 2023
National Tyres and Autocare - Pontypridd logo

Reply from National Tyres and Autocare - Pontypridd

Dear Customer

Thank you for your 5 star review

KInd Regards

Robert

Rated 5 out of 5 stars

Excellent service

Efficient and excellent service and customer care

June 21, 2023
National Tyres and Autocare - Pontypridd logo

Reply from National Tyres and Autocare - Pontypridd

Dear Customer

Thank you for your 5 star review.

Kind Regards

Robert

Rated 5 out of 5 stars

Superb service

I used the pontypridd branch for 4 tyres and tracking for my Ds3, Although, there was a problem with ramp and my tracking could not be done the same day, they made sure It was done the following day to which it was, I must say the service I recieved from the gents in the garage was first class and a credit to the company...The gent I dealt with mostly was Shane.

June 22, 2023
Unprompted review
National Tyres and Autocare - Pontypridd logo

Reply from National Tyres and Autocare - Pontypridd

Dear Customer

Thank you for 5 star review

Kind Regards

Robert

Rated 5 out of 5 stars

Excellent Service

Arrived 15 minutes early for appointment. Lads had a bay ready for the car and in no time at all the 4 new tyres were fitted.
I have Goodyear run flats fitted, and when I drove away tyre noise was noticeably lower than my previously tyres.
Hope they will last me a good few thousand miles!

June 14, 2023
National Tyres and Autocare - Pontypridd logo

Reply from National Tyres and Autocare - Pontypridd

Dear Customer

Thank you for your 5 star review.

Kind Regards

Robert

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