National Kitchens UK Reviews 

23
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Have used for two projects now and the last one about a year ago. As long as you are confident in designing or have someone design your kitchen. The quality is outstanding with a high level of finish... See more

Rated 5 out of 5 stars

It’s hard to praise Alec and the service he provides highly enough. We’ve spent many months planning and ordering our new kitchen with patient help and advice from Alec. The kitchen arrived on time wi... See more

Company replied

Rated 5 out of 5 stars

We ordered our kitchen through National Kitchens having initially seen the kitchen we wanted in John Lewis. We saved £7-8000 and have a beautiful highly functional kitchen. We had to put some work i... See more

Company replied

Rated 5 out of 5 stars

Alec who handled my enquiries from start to finish has been great, all calls and emails returned promptly. The quality of the cabinets are top end and are made from Mereway who also supply John Lewis.... See more

Company replied

Company details

  1. Kitchen Supply Store
  2. Home Improvement Store

Information provided by various external sources

- Rigid kitchen units (19mm) - Soft-close hinges & drawers as standard (Blum) - High-gloss, solid wood, veneered, vinyl and MFC doors - Huge savings on high street prices - Factory-built - Home delivery Kitchens, Ready-Built for the uk, Order your kitchen online today. 50+ Classic & Contemporary styles. Supply-only of quality kitchens to the UK. Blum Soft Close fitted as standard.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

23 reviews

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4.7

All reviews

(23)

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Rated 5 out of 5 stars

Great Customer Service still exists

Buying a new kitchen for your home is a big deal and I'd been putting off for a while. Finally my wife said, "this is the year", so our hunt for the right kitchen began. First we spent every one of my days off from work visiting every DIY and home and kitchen store getting design ideas and costs.
As we have quite a large kitchen which would require quite a few cabinets we soon realised that the cost was going way over our budget. I could see my wife getting disheartened thinking that she would have to settle for something cheap and nasty, so I started looking online for better value for money, I soon came across National Kitchens, I liked the site because all the prices were shown on the website and the whole range of cabinets and measurements were displayed too so I didn't need a pushy sales person to come and visit me a home telling me what a great deal I was getting.
I drew a plan of the kitchen and started to add the cabinets that I wanted. Very quickly I had managed to put together the exact kitchen that we wanted and nervously checked the Total price including delivery. Wow! this was under our planned budget and included everything we wanted and was the new style white gloss design (and not just on the outside, but glossy on the inside too!).
I then went online searching for reviews like the ones on this site. I could see that there had been many many satisfied people who had bought from this company. What sealed the deal for me was when I called the company (on several occasions) to ask questions and Spoke to Alec Gregg. Now my whole background has been in retail and customer service, and I often get upset when I visit stores or call customer service for companies who have clearly put customer service last on their priority list, But I can honestly say that the service that I received from Alec throughout the process (and even afterwards) deserves real recognition. He was always polite, understanding, flexible and cheerful (a real human being). I would say that if every company adopted this approach not only would shopping be a better experience for all but they wouldn't have to spend so much money on marketing budgets to attracted the customer as their customers would do all the promoting.
Also the quality needs a mention, these ARE NOT the cheap flimsy cabinets from than you would expect from mas production, quite the opposite the cabinets are solid and professionally made.
Now we have a fantastic kitchen and I have a very happy wife who loves to cook in her new kitchen (another bonus!).

Raj Bhullar

July 23, 2015
Unprompted review
National Kitchens UK logo

Reply from National Kitchens UK

Raj, you were an absolute pleasure to work with. Your kitchen looks beautiful and I'm thrilled to see that you're both so happy with the result.

I thank-you for your review and kind words.

Alec

Rated 5 out of 5 stars

My wife is happy

My title sums our National Kitchens experience up, and shes not easily pleased. The company was a pleasure to use and the people who work there are very helpful. Our kitchen has arrived and we've had it fitted and it looks wonderful. It was delivered on time and by two very helpful young men. Our kitchen fitter even commented on the quality of the cabinets. If this wasn't to be our last kitchen we would use them again!

May 16, 2011
Unprompted review
National Kitchens UK logo

Reply from National Kitchens UK

Mr Reid, my thanks to you for taking the time to post your review.

Alec

Rated 5 out of 5 stars

A superb kitchen for a superb price

I looked at every kitchens website and decided to use national kitchens becaus reviews were so positive and their kitchens looked great and the price was fab too. Everything arrived on time with no problems or damaged bits. The sales people have been so patient and understanding from start to finish! 10/10

May 28, 2009
Unprompted review
National Kitchens UK logo

Reply from National Kitchens UK

Thank-you for your review.

Alec

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