National Office Furniture Supplies Reviews 

2,052
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 109 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional product quality, emphasizing that the furniture pieces are exceptionally sturdy, extremely well-made, and look attractive in any office or home workspace. Consumers also appreciate the fast delivery times, smooth ordering processes, and helpful support provided by the team from start to finish. However, some customers also noted frustrations regarding heavy pallet deliveries, unexpected third-party fees, and managing the difficult disposal of large wooden packaging. A few reviewers felt that drop-off locations or handling heavy items without proper assistance presented unexpected physical challenges for residential deliveries.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting the solid build, durability, and... See more

Delivery service

Clients share positive opinions on delivery service, noting that orders consistently arrive promptly and in... See more

Quality

People report positive experiences with quality, highlighting that the furniture is extremely well made,... See more

Service

Consumers find service to be exceptionally positive, praising efficient delivery and helpful staff. Reviewers... See more

Order

Customers had positive experiences with order, highlighting efficient and simple online ordering processes... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My first call to ask about measurements etc. the guy was very very helpful indeed. When I placed the order the delivery was quick, desk, high desk pedestal and cabinet was exactly what I was looking... See more

Rated 5 out of 5 stars

This is the second cabinet I have purchased from National Office Furniture Supplies as their products are extremely well made, last for years and make the offices look extremely attractive. They are... See more

Rated 5 out of 5 stars

I recently purchased an office credenza from you and I couldn't be more impressed with the entire experience. From the moment I placed the order, everything was handled with great efficiency. What t... See more

Rated 5 out of 5 stars

I bought a replacement chair for my home office. I needed one that was sturdy, strong and comfortable. The range of products was extensive and there were some great offers to be had. The product deta... See more



Company details

  1. Office Furniture Store

About National Office Furniture Supplies

Written by the company

Office Furniture

 

If you are looking to fully furnish your office we offer the full range of furniture and in addition to office desks we have a large range of the best quality office chairs. UK workers are some of the best protected - in terms of health and safety and quality is again the key driver as is compliance with all ergonomic requirements. Our office chairs have 5 star bases, optional arm rests and various finishes and colours. Browse through our range to see what office furniture bundles we can offer. By combining products into a bundle we are confident we can offer arguably the most affordable office furniture and the best bulk order discounts on office furniture in the UK.

 

Low price office chairs

 

We supply office chairs at a price to suit you and your wallet. Our office chairs come in a variety of styles and colours. Phone us now for our best prices on cheap office chairs.

 

We supply office furniture uk wide.

 

CHECK OUR PRICES NOW AND BUY ONLINE WITH COMPLETE CONFIDENCE
*GIVE US A CALL OR EMAIL US IF YOU NEED FURTHER INFORMATION

Phone us on 0800 043 9000 for more details


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 48 hours

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4.7

All reviews

(2,052)

101 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing customer service

Having ordered a new office table and 6 chairs set, it arrived precisely on time (when stated) and the driver was brilliant and so polite. When putting the chairs together we noticed a snag on the material on the back of one of the chairs. We contacted the company via email and within minutes we had a reply apologising for the fault and advising us that a new back was being sent out immediately. The email copied in the transport supplier who then contacted us within minutes advising which day and time it would be delivered.

It arrived within 2 days via DPD carrier.

Great product and truly excellent and speedy after-sales care. Honestly never experienced anything like it...Well done!!

October 4, 2024
Unprompted review
Rated 5 out of 5 stars

The delivery was excellent

The delivery was excellent, i had to good out on my original delivery day but they where so helpful in helping to organise an alternat delivery for the same week, the office furniture came well packed and the delivery men had not qualms about placing it where i wanted it, that flat pack desk had easy to assemble instructions, after putting it together the desk and drawer unit make a superb addition to my home office, i will definitely buy from them again if i need more furniture,

September 11, 2024
Rated 5 out of 5 stars

Would Highly recommend

Really pleased with the Office Desk - Great quality and very good value for money - Delivery was tracked all the way and arrived as planned.

September 5, 2024
Rated 5 out of 5 stars

New office desk.

Delivery was made within days of the order and I was notified when this would take place. The desk is of good quality and was easy to assemble.
I would use this supplier again.

August 20, 2024
Rated 4 out of 5 stars

Quality product. Awful instructions.

Good company to deal with, good quality products.
Had to put a cupboard together with doors...terrible instructions. Tiny drawings with minimal detail. Can't understand why the company do not produce better quality instructions to match their quality products. Defies belief really.

September 12, 2024
Unprompted review
Rated 5 out of 5 stars

Good products

Good products, plenty of designs, shapes and colours. Good descriptions of the products and fast processing of the order and delivery

August 14, 2024
Rated 2 out of 5 stars

Slow and average

Advertising fast delivery but in reality it was very slow. Asked about next-day service and they said it would need to come on a pallet with a £200 extra charge. I said no we will just have to wait another week.

It turned up and to my surprise, it was just 3 boxes not overly big so no idea why a pallet Service would be needed.

The table and chairs are as expected. One chair has damage to the mesh from rubbing in the box buy the looks of it as they were not very well packed in the box.

August 6, 2024
National Office Furniture Supplies logo

Reply from National Office Furniture Supplies

Hello, thank you for your review. We do offer an express service via a 3rd party pallet service. I can see on your order that you selected our standard free delivery at 7-10 working days. And we delivered on the 9th working day, within our timeframe. When you asked regarding a quicker service we quoted £100+VAT for the 2 pallets that would be required for your boardroom table bundle on a next day service. I'm unsure as to whether you've contacted us asking for a replacement chair for the damaged one received. So if you do require any further assistance let us know.
Kind Regards - NOFS

Rated 5 out of 5 stars

Great experience as always

Second purchase from NOFS and again I am really pleased with the product and the customer service is always fantastic. I had an issue with my headrest on the chair I bought, but a new one was sent out without quibble and I just think thats brilliant service, Sam is great to deal with :)

August 13, 2024
National Office Furniture Supplies logo

Reply from National Office Furniture Supplies

Thank you very much for your review. Sam is greatly appreciative of your comments.
Kind regards - NOFS

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