National Office Furniture Supplies Reviews 

2,052
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 109 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional product quality, emphasizing that the furniture pieces are exceptionally sturdy, extremely well-made, and look attractive in any office or home workspace. Consumers also appreciate the fast delivery times, smooth ordering processes, and helpful support provided by the team from start to finish. However, some customers also noted frustrations regarding heavy pallet deliveries, unexpected third-party fees, and managing the difficult disposal of large wooden packaging. A few reviewers felt that drop-off locations or handling heavy items without proper assistance presented unexpected physical challenges for residential deliveries.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting the solid build, durability, and... See more

Delivery service

Clients share positive opinions on delivery service, noting that orders consistently arrive promptly and in... See more

Quality

People report positive experiences with quality, highlighting that the furniture is extremely well made,... See more

Service

Consumers find service to be exceptionally positive, praising efficient delivery and helpful staff. Reviewers... See more

Order

Customers had positive experiences with order, highlighting efficient and simple online ordering processes... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My first call to ask about measurements etc. the guy was very very helpful indeed. When I placed the order the delivery was quick, desk, high desk pedestal and cabinet was exactly what I was looking... See more

Rated 5 out of 5 stars

This is the second cabinet I have purchased from National Office Furniture Supplies as their products are extremely well made, last for years and make the offices look extremely attractive. They are... See more

Rated 5 out of 5 stars

I recently purchased an office credenza from you and I couldn't be more impressed with the entire experience. From the moment I placed the order, everything was handled with great efficiency. What t... See more

Rated 5 out of 5 stars

I bought a replacement chair for my home office. I needed one that was sturdy, strong and comfortable. The range of products was extensive and there were some great offers to be had. The product deta... See more



Company details

  1. Office Furniture Store

About National Office Furniture Supplies

Written by the company

Office Furniture

 

If you are looking to fully furnish your office we offer the full range of furniture and in addition to office desks we have a large range of the best quality office chairs. UK workers are some of the best protected - in terms of health and safety and quality is again the key driver as is compliance with all ergonomic requirements. Our office chairs have 5 star bases, optional arm rests and various finishes and colours. Browse through our range to see what office furniture bundles we can offer. By combining products into a bundle we are confident we can offer arguably the most affordable office furniture and the best bulk order discounts on office furniture in the UK.

 

Low price office chairs

 

We supply office chairs at a price to suit you and your wallet. Our office chairs come in a variety of styles and colours. Phone us now for our best prices on cheap office chairs.

 

We supply office furniture uk wide.

 

CHECK OUR PRICES NOW AND BUY ONLINE WITH COMPLETE CONFIDENCE
*GIVE US A CALL OR EMAIL US IF YOU NEED FURTHER INFORMATION

Phone us on 0800 043 9000 for more details


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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Replied to 100% of negative reviews

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4.7

All reviews

(2,052)

101 reviews in the last 12 months

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Rated 5 out of 5 stars

Reversible LH RH corner desk

Reversible LH RH corner desk
1/ Quality. Very good
2/ Assembly. Easy (be sure to fit the 4 larger cams in the correct locations as need careful examination)
3/ Delivery. Excellent supplier informed date and also gave a window of time. Delivery was within the window. The driver was a first class man and a credit to the company.
4/ Helpful tip. The large top is one piece, heavy construction needing two strong people to carry, especially if placing upstairs and more so if a turning.
Make sure you take measurements and do dummy run with full-size of top made up with taped together pieces off cardboard or other.

December 30, 2024
Rated 1 out of 5 stars

This company IGNORES distance selling regulations

When trying to return goods I noticed "Please keep in mind that all 3rd party goods will be considered tailor made and personalised, and therefore are exempt from the 14 day cancellation period." - pretty sure this is illegal! AVOID!

January 29, 2025
Unprompted review
National Office Furniture Supplies logo

Reply from National Office Furniture Supplies

Hello, thank you for your review. However I do wish you had spoken to us before leaving such a negative review and learned a bit more about who we are. We are a manufacturer of office furniture and 95% of what you see on our website is our own. The passage that you are referring to in the returns section only applies to a specific product which is the fabric screens or desk dividers. These items are specifically made to order, size and colours and are deemed tailor made or personalised to order. This is part of the distance selling regulations and government website. We would be greatly appreciative if you could remove your review at your earliest convenience as it hurts our business a lot. If you would prefer to discuss this further we are always happy to help.
Kind Regards - NOFS

Rated 3 out of 5 stars

Excellent furniture BUT very poor assembly instructiions.

The delivery was excellent. The furniture is also excellent and would merit a 5 star rating, however the instructions for the flat pack items are abysmal. Too small with no labelling of parts or fixings to help. I had to phone up to request assistance - which was quickly forthcoming and very helpful. I have put together numerous flat pack items in the past and have never come across such inadequate instructions.

December 29, 2024
National Office Furniture Supplies logo

Reply from National Office Furniture Supplies

Hello, thank you for your review. We're happy to hear that you're pleased with the furniture and the delivery. We understand the instructions while having been fine for the time isn't up to todays expectations and are in the process of getting them updated. I'm glad that we were able to assist you over the phone to help get the furniture built. Should you require any further assistance let us know.
Kind Regards - NOFS

Rated 4 out of 5 stars

Sturdy unit

Easy to use website and decent prices. Sturdy unit. Sadly not 5 stars as despite the delivery day being arranged, the delivery driver just failed to deliver it! No update so i had to chase. Company then arranged pallet delivery a few days later.

November 11, 2024
Rated 5 out of 5 stars

Great quality, sturdy sit-stand desk!

Decided to buy a sit-stand desk and looked at many options before deciding to go for one from National Office Furniture Supplies.
When the desk arrived, I couldn't believe the weight of the desk legs, but in a good way! I went for a dual motor option and was slightly concerned about the durability of the motorised solution, but I needn't have worried. This thing is so sturdy and the motorised mechanism is smooth and quiet. Even when the desk at extended to its standing height, it is really stable.
Assembly was straightforward, following the included instructions. The only tricky part was getting the location of the desktop exactly centered on the legs as there were no markings. So lots of measuring and adjusting before it was in the right place.
The quality of the all components is excellent! The legs are spray coated and look fantastic. There are adjustable feet on the bottom in case your floor isn't quite level too.
The desk top is solid (25mm thick) and the finish is really nice. There's absolutely no flex, even at 1600mm wide.
Now the motors and controller. I love these! I keep going into my room and pressing the buttons to watch it in motion, but I'm sure this will wear off eventually. The control unit allows the storing of 3 distinct heights, and each can be selected by present one of the numbered buttons. The up and down buttons can be used to move the desk to any height, then you can'store' that height to one of the three presets. Easy. There is also a numeric reading of desk height on the controller, so you can tell exactly what height the desk is. When adjusting the desk, the numbers update in real time to show the current height. Moving to one of the preset heights is really accurate too. The desk always moves exactly too the height set (accurate to the millimeter).
Overall, the desk is solid, well built and looks great. Highly recommended!

December 6, 2024
Unprompted review
Rated 5 out of 5 stars

Fabulous set of desk drawers

Fabulous set of desk drawers, good quality and without a blemish
Well packed so they arrived in perfect condition by a very helpful delivery man.
An all round excellent experience!

November 4, 2024
Rated 5 out of 5 stars

Simply excellent!

I was looking for a new office chair and found these folk on google - they have a huge selection! I found one that looked lovely and it arrived up to me in Scotland literally 3 days later! (i was expecting around a week to 10 days)

I had a small query after ordereing and got such a genuine and lovely reply back (on a Sunday!!) - customer service is simply excellent. I have booked marked this company and I will 100% buy again when looking for any more furniture for our office.

Highly highly recommended!

November 24, 2024
Unprompted review

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