Naukri Reviews 

187
TrustScore 2 out of 5

1.8

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Review summary

Created with AI, based on recent reviews

Looking at 58 reviews, most reviewers were unhappy with their experience overall. Many people found the paid services to be a significant disappointment, often feeling their money was wasted on a useless service that provided no real value or improved job visibility. Customers frequently reported that services did not deliver on promises, leading to frustration and a sense of being misled. Reviewers consistently highlighted issues with customer support and staff, describing them as unprofessional, unhelpful, and difficult to reach. People mentioned account managers changing frequently or being unaware of issues, with some experiencing rude behavior and aggressive tactics to push subscriptions. Users also reported problems with irrelevant job offers and automatic renewals without consent.

What people talk about most

Service

Users describe negative interactions with service, with many reviewers calling it the "worst service ever"... See more

Customer service

Customers consistently express dissatisfaction with customer service, citing issues such as... See more

Subscription

Customers had negative experiences with subscription, with many reviewers expressing disappointment and... See more

Staff

People report negative experiences with staff, citing unprofessionalism and inappropriate behavior from... See more

Value for money

Clients share negative opinions on value for money, with many reviewers consistently stating that the... See more

Reviews shaping this summary

Rated 2 out of 5 stars

I had a disappointing experience with Naukri.com’s subscription process. While taking the subscription, there was an auto payment option enabled by default (I don’t know why), which led to my mone... See more

Company replied

Rated 1 out of 5 stars

Naukri Premium turned out to be a huge disappointment. After paying a high fee, I expected real guidance, but their RM and escalation team barely put in any effort. They repeatedly push basic tasks ba... See more

Company replied

Rated 1 out of 5 stars

I bought a paid membership as a recruiter on naukri.com Even after that I could only download shortlisted CVs without the candidates contact details. This is cheating. Ridiculous, what is... See more

Company replied

Rated 1 out of 5 stars

I wish I could rate them in negative but that's not an option.I am a resdex user as a founder we expect our suppliers to be transparent.I bought resdex in the year 2025 in the month of july .The p... See more


Company details

  1. Career and Education Provider
  2. Career Guidance Service

Written by the company

Search Jobs in India - Delhi, Mumbai, Bangalore, Kolkata. Find career openings in top companies. Post your resume and find your dream job Now !


Contact info

1.8

Poor

TrustScore 2 out of 5

187 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 95% of negative reviews

Typically replies within 24 hours

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See how their reviews and ratings are sourced, scored, and moderated.

1.8

All reviews

(187)

58 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

One of the best website to search for…

One of the best website to search for the job.. jobs posted is up to date and I m thankful of the services which helped me to got better opportunity..

August 27, 2023
Unprompted review
Naukri logo

Reply from Naukri

Dear Noor Jahan,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a great experience with our team and that you enjoyed our product. We appreciate your feedback and assure you best of our services.

Regards,
Shikha Pathak
Team – Naukrifastforward
Toll Free Number - 1800 102 5557 & 1800 572 5557 (9.30 AM to 6.00 PM IST)
UAE Toll Free Number - +80 003 5703849 (9.30 AM to 6.00 PM IST)
International Clients - 91-120-4021100 (9:30 AM to 6:00 PM)
E-Mail ID - sevicehead@naukri.com In case you are a free user, please write to us on jobseekersupport@naukri.com

Rated 5 out of 5 stars

Satisfied

Satisfied with the service.

July 22, 2023
Unprompted review
Naukri logo

Reply from Naukri

Dear Sufiya Siddiqui,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a great experience with our team and that you enjoyed our product. We appreciate your feedback and assure you best of our services.

Regards,
Shikha Pathak
Team - Naukri Fastforward
Toll Free Number - 1800 102 5557 & 1800 572 5557 (9.30 AM to 6.00 PM IST)
UAE Toll Free Number - +80 003 5703849 (9.30 AM to 6.00 PM IST)
International Clients - 91-120-4021100 (9:30 AM to 6:00 PM)
Email : servicehead@naukri.com
In case you are a free user, please write to jobseekersupport@naukri.com

Rated 1 out of 5 stars

Fraud services and misleading staff

After my review got posted here, i received a call from Mr.Hari Mahal to withdraw my review and give a five-star rating. This is really annoying and also my evidence regarding gradeless service of Naukri paid service. It's been really long and I have not got any relevant openings. Worst of the worst services. Requesting all to kindly beware before paying a single rupee to such fraudsters as their tone changes after they receive the amount in their account and services decline and cheating starts. Please do not apply for this paid services. All fake UI.

June 15, 2023
Unprompted review
Naukri logo

Reply from Naukri

Dear Utsav,

We express our sincere apologies for the displeasure caused to you.

In reference to your discussion with Mr. Hari Mahal, we have reverted to you on mail addressing your concern. We would request you to kindly refer the same.

Regards,
Shikha Pathak
Team - Naukri Fastforward
Toll Free Number - 1800 102 5557 & 1800 572 5557 (9.30 AM to 6.00 PM IST)
UAE Toll Free Number - +80 003 5703849 (9.30 AM to 6.00 PM IST)
International Clients - 91-120-4021100 (9:30 AM to 6:00 PM)
Email : servicehead@naukri.com
In case you are a free user, please write to jobseekersupport@naukri.com

Rated 1 out of 5 stars

Scam Website

It's total fraud website,they charged me lot of money but didn't post the job, now they are saying we can't post until your next payment ,because time period for which month you paid expired ,how comes,they didn't post the job and saying time period expired.

June 15, 2023
Unprompted review
Naukri logo

Reply from Naukri

Dear Ishmeet Kaur,

We express our sincere apologies for the displeasure caused to you.

We would like to inform you that we have forwarded your concern to respective department for necessary action and team will coordinate with you accordingly.

Also, we would request you to kindly share the registered email id and contact number to us mentioning your concern on support@naukri.com and servicehead@naukri.com for quick resolution.

Shikha Pathak
Team - Naukri Fastforward
Toll Free Number - 1800 102 5557 & 1800 572 5557 (9.30 AM to 6.00 PM IST)
UAE Toll Free Number - +80 003 5703849 (9.30 AM to 6.00 PM IST)
International Clients - 91-120-4021100 (9:30 AM to 6:00 PM)
Email : servicehead@naukri.com
In case you are a free user, please write to jobseekersupport@naukri.com

Rated 1 out of 5 stars

Worst Job Site Naukri.com, rely on Linkedn

It's been almost a month since I opted for the subscription and zero phone calls from recruiters or an company. The person who sold the service was supposed to call me right after 20 mins when I signed in for subscription to help me with resume making and provide more details, right after the money was deducted no one called me. I requested a call back and received a call, they had to say it's the sales team you reached and you need you need to reach out on 1-800 number.

June 7, 2023
Unprompted review
Naukri logo

Reply from Naukri

Dear Anthony Lourdraj P,

Greetings from naukri.com!

We regret for the inconvenience caused.

In reference to our discussion, we would like to inform you that we have shared mail to you on your registered email id from servicehead@naukri.com addressing your concern. We would request you to kindly refer the same and in case any issue persist kindly revert on the same mail we will connect to you accordingly.

Regards,
Shikha Pathak
Team - Naukri Fastforward
Toll Free Number - 1800 102 5557 & 1800 572 5557 (9.30 AM to 6.00 PM IST)
UAE Toll Free Number - +80 003 5703849 (9.30 AM to 6.00 PM IST)
International Clients - 91-120-4021100 (9:30 AM to 6:00 PM)
Email :  servicehead@naukri.com
In case you are a free user, please write to jobseekersupport@naukri.com

Rated 1 out of 5 stars

Beware of Hidden Terms and Lack of…

Beware of Hidden Terms and Lack of Responsiveness

I recently had an experience with Naukri.com, and I must say that it left me extremely disappointed. The job posting I purchased was only valid for a month, which I assume must have been mentioned somewhere in the fine print. However, this important detail was not adequately highlighted, and I ended up finding out about it later.

After posting the job, I received an email confirming that it was live on the website. I was initially hopeful, but my optimism quickly faded. On the 5th of February 2023, I received an email from the compliance and legal department, requesting me to provide supporting documents or hiring mandates for the job posting by the end of business hours on the same day. This sudden demand caught me off guard and added unnecessary stress to the already frustrating situation.

To make matters worse, as my job subscription was about to expire, I realized that I hadn't received a single resume. Zero, nil, nada. It became evident that Naukri.com did not prioritize the success of my job posting once they received my payment. Their lack of care and responsiveness was evident throughout the entire process.

This experience has left a bitter taste in my mouth, and I strongly advise other startups and MSMEs to steer clear of this greedy and useless company. Instead, explore other platforms that prioritize customer satisfaction and demonstrate a genuine commitment to helping businesses find the right candidates. Naukri.com has proven to be nothing more than a disappointment, and I regret wasting my time and resources on their services.

June 1, 2023
Unprompted review
Naukri logo

Reply from Naukri

Dear Shiba Pandey,

We express our sincere apologies for the displeasure caused to you.

We would like to inform you that we have forwarded your concern to respective department for necessary action and team will coordinate with you accordingly.

Alternatively, we would request you to kindly share the registered email id with us mentioning your concern on support@naukri.com.

Shikha Pathak
Team - Naukri Fastforward
Toll Free Number - 1800 102 5557 & 1800 572 5557 (9.30 AM to 6.00 PM IST)
UAE Toll Free Number - +80 003 5703849 (9.30 AM to 6.00 PM IST)
International Clients - 91-120-4021100 (9:30 AM to 6:00 PM)
Email : servicehead@naukri.com
In case you are a free user, please write to jobseekersupport@naukri.com

Rated 5 out of 5 stars

Naukri is a good company to work for…

Naukri is a good company to work for work.it was a great experience.

May 30, 2023
Unprompted review
Naukri logo

Reply from Naukri

Dear Neha Jayswal,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a great experience with our team and that you enjoyed our product. We appreciate your feedback and assure you best of our services.

Pallavi
Team - Naukri Fastforward
Toll Free Number - 1800 102 5557 & 1800 572 5557 (9.30 AM to 6.00 PM IST)
UAE Toll Free Number - +80 003 5703849 (9.30 AM to 6.00 PM IST)
International Clients - 91-120-4021100 (9:30 AM to 6:00 PM)
Email : servicehead@naukri.com
In case you are a free user, please write to jobseekersupport@naukri.com

Rated 5 out of 5 stars

services were amazing and customer…

services were amazing and customer support did a great job

May 2, 2023
Unprompted review
Naukri logo

Reply from Naukri

Dear Jaspal Singh,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a great experience with our team and that you enjoyed our product. We appreciate your feedback and assure you best of our services.

Shikha Pathak
Team - Naukri Fastforward
Toll Free Number - 1800 102 5557 & 1800 572 5557 (9.30 AM to 6.00 PM IST)
UAE Toll Free Number - +80 003 5703849 (9.30 AM to 6.00 PM IST)
International Clients - 91-120-4021100 (9:30 AM to 6:00 PM)
Email : servicehead@naukri.com
In case you are a free user, please write to jobseekersupport@naukri.com

Rated 5 out of 5 stars

Best customer support.

Best customer support.. registration is free and really helpful.

May 1, 2023
Unprompted review
Naukri logo

Reply from Naukri

Dear Niharika Rautela,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a great experience with our team and that you enjoyed our product. We appreciate your feedback and assure you best of our services.

Shikha Pathak
Team - Naukri Fastforward
Toll Free Number - 1800 102 5557 & 1800 572 5557 (9.30 AM to 6.00 PM IST)
UAE Toll Free Number - +80 003 5703849 (9.30 AM to 6.00 PM IST)
International Clients - 91-120-4021100 (9:30 AM to 6:00 PM)
Email : servicehead@naukri.com
In case you are a free user, please write to jobseekersupport@naukri.com

Rated 5 out of 5 stars

I found my dream job on this website…

I found my dream job on this website and I m very happy with provided services

April 17, 2023
Unprompted review
Naukri logo

Reply from Naukri

Dear Deepak Jha,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a great experience with our team and that you enjoyed our product. We appreciate your feedback and assure you best of our services.

Shikha Pathak
Team - Naukri Fastforward
Toll Free Number - 1800 102 5557 & 1800 572 5557 (9.30 AM to 6.00 PM IST)
UAE Toll Free Number - +80 003 5703849 (9.30 AM to 6.00 PM IST)
International Clients - 91-120-4021100 (9:30 AM to 6:00 PM)
Email :  servicehead@naukri.com
In case you are a free user, please write to jobseekersupport@naukri.com

Rated 5 out of 5 stars

The platform is user friendly and…

The platform is user friendly and support support team was very helpful. Highly recommended.

April 17, 2023
Unprompted review
Naukri logo

Reply from Naukri

Dear Vishal,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a great experience with our team and that you enjoyed our product. We appreciate your feedback and assure you best of our services.

Regards,

Shikha Pathak
Team - Naukri Fastforward
Toll Free Number - 1800 102 5557 & 1800 572 5557 (9.30 AM to 6.00 PM IST)
UAE Toll Free Number - +80 003 5703849 (9.30 AM to 6.00 PM IST)
International Clients - 91-120-4021100 (9:30 AM to 6:00 PM)
Email : servicehead@naukri.com
In case you are a free user, please write to jobseekersupport@naukri.com

Rated 5 out of 5 stars

Good website and app is easy to use

Good website and app is easy to use. Job search is easy and helped me in finding relevant jobs. In fact their customer service team is very prompt and supportive.

April 13, 2023
Unprompted review
Naukri logo

Reply from Naukri

Dear Deepak,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a great experience with our team and that you enjoyed our product. We appreciate your feedback and assure you best of our services.

Regards,

Shikha Pathak
Team - Naukri Fastforward
Toll Free Number - 1800 102 5557 & 1800 572 5557 (9.30 AM to 6.00 PM IST)
UAE Toll Free Number - +80 003 5703849 (9.30 AM to 6.00 PM IST)
International Clients - 91-120-4021100 (9:30 AM to 6:00 PM)
Email : servicehead@naukri.com
In case you are a free user, please write to jobseekersupport@naukri.com



Rated 5 out of 5 stars

Amazing services

Amazing services, go for it for any job search.
Naukri app is user friendly.

April 13, 2023
Unprompted review
Naukri logo

Reply from Naukri

Dear Jyoti,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a great experience with our team and that you enjoyed our product. We appreciate your feedback and assure you best of our services.

Shikha Pathak
Team - Naukri Fastforward
Toll Free Number - 1800 102 5557 & 1800 572 5557 (9.30 AM to 6.00 PM IST)
UAE Toll Free Number - +80 003 5703849 (9.30 AM to 6.00 PM IST)
International Clients - 91-120-4021100 (9:30 AM to 6:00 PM)
Email :  servicehead@naukri.com
In case you are a free user, please write to jobseekersupport@naukri.com

Rated 5 out of 5 stars

Best services

Would like to recommend the services to everyone. Good support from sales and both customer service team. I got the desired opportunity. Thumbs up!!

April 13, 2023
Unprompted review
Naukri logo

Reply from Naukri

Dear Sonika,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a great experience with our team and that you enjoyed our product. We appreciate your feedback and assure you best of our services.

Shikha Pathak
Team - Naukri Fastforward
Toll Free Number - 1800 102 5557 & 1800 572 5557 (9.30 AM to 6.00 PM IST)
UAE Toll Free Number - +80 003 5703849 (9.30 AM to 6.00 PM IST)
International Clients - 91-120-4021100 (9:30 AM to 6:00 PM)
Email :  servicehead@naukri.com
In case you are a free user, please write to jobseekersupport@naukri.com

Rated 5 out of 5 stars

Naukri job search site

Naukri. Com is excellent website for jobseekers. It is really helping me in my job search.

March 22, 2023
Unprompted review
Naukri logo

Reply from Naukri

Dear Zareen,

Thank you so much for taking the time to leave us a review!

We're thrilled to hear that you had a great experience with our team and that you enjoyed our product. We appreciate your feedback and assure you best of our services.

Please write to us on servicehead@naukri.com for any assistance.

Best Regards,

Shikha Pathak
Team - Naukri Fastforward
Info Edge India Ltd.
Toll Free Number - 1800 102 5557 & 1800 572 5557 (9.30 AM to 6.30 PM IST)
UAE Toll Free Number - +80 003 5703849 (9.30 AM to 6.00 PM IST)
International Clients - 91-120-4021100 (9:30 AM to 6:00 PM)

Rated 4 out of 5 stars

Naukri.com is very user friendly…

Naukri.com is very user friendly website and it helped me in searching job. Its easy to search and apply option helps to apply to job quickly

January 7, 2023
Unprompted review
Naukri logo

Reply from Naukri

Dear Pallavi,

Thanks for sharing your review. It gives us immense pleasure to assist you in your job search.

Best Regards,
Team - Naukri

Rated 1 out of 5 stars

Low quality.. go for Indeed or Linkedin

I have posted paid advertisement for a very Generic Marketing Role. Experience required is 2 years.
the number of applicants received even after 20 days is just one !! . I have posted this job in a tier two city.
Marketing roles are one of the common roles that gets published everywhere. i have complained to naukri about the low perfomance and they say Job Posting is an open platform, hence applies depend upon job seekers interest.
I have received much higher applicants when i post it on free job boards online

November 19, 2022
Unprompted review
Naukri logo

Reply from Naukri

Dear Ashi Hussain,

We regret the inconvenience caused to you. Please write to support@naukri.com and share your concern.

Alternatively, you can call tollfree number 18001022558 for your concern.

Thanks & Regards,
Team - Naukri

Rated 1 out of 5 stars

worst provider as compare to…

worst provider as compare to indeed.com. I posted one job at a cost of 1920 Rs/- and experience level was 1.5 to 2 year. All i had received was bunch of freshers and their system was showing high relevancy to those applicants. Really dont buy any of their products stay away from this company. Third class provider.

November 3, 2022
Unprompted review
Naukri logo

Reply from Naukri

Dear Saju G,

Thanks for sharing your concern.

We regret the inconvenience caused to you.

Kindly write to support@naukri.com for any assistance required.

Alternatively, you can write to priority@naukri.com mentioning your details and we shall forward it to respective team for further action.

Team – Naukrifastforward
Toll Free Number - 1800 102 5557 & 1800 572 5557 (9.30 AM to 6.00 PM IST)
UAE Toll Free Number - +80 003 5703849 (9.30 AM to 6.00 PM IST)
International Clients - 91-120-4021100 (9:30 AM to 6:00 PM)
E-Mail ID - priority@naukri.com
In case you are a free user, please write to us on bug@naukri.com

Rated 1 out of 5 stars

Worst service

The worst experience trying their add on service. Unprofessional and only professional in taking your money

November 25, 2022
Unprompted review
Naukri logo

Reply from Naukri

Dear Aji Raj,

Greetings from naukri.com!

We regret for the inconvenience caused.

We request you to share your contact details i.e. registered email id and contact number mentioning your concern on priority@naukri.com.

Please mention Trustipilot in subject line.

We shall revert to you to address your concern.

Team – Naukrifastforward
Toll Free Number - 1800 102 5557 & 1800 572 5557 (9.30 AM to 6.00 PM IST)
UAE Toll Free Number - +80 003 5703849 (9.30 AM to 6.00 PM IST)
International Clients - 91-120-4021100 (9:30 AM to 6:00 PM)
E-Mail ID - priority@naukri.com
In case you are a free user, please write to us on bug@naukri.com

Rated 1 out of 5 stars

Poor services

I have taken a plan from Naukri.com after sending money I did not get a positive response.I have called customer care so many times but no positive response .So I can suggest please improve the services.Atleast deliver the service which you are committing to customer.In January I am looking a good plan with a good company

April 1, 2022
Unprompted review
Naukri logo

Reply from Naukri

Dear Akhilesh Thakur,

Based on your review, Naukri would like a little more information about your experience. This will help us assist you in resolving your concern.

Kindly share your registered email id / contact number with us on priority@naukri.com mentioning your concern and in subject line, please mention trustpilot / customer id. We shall revert to you to address your concern.


Regards,
Team - Naukri
Toll Free Number - 1800 102 5557 & 1800 572 5557 (9.30 AM to 6.00 PM IST)
UAE Toll Free Number - +80 003 5703849 (9.30 AM to 6.00 PM IST)
International Clients - 91-120-4021100 (9:30 AM to 6:00 PM)
E-Mail ID - priority@naukri.com

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