Naukri Reviews 

187
TrustScore 2 out of 5

1.8

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Review summary

Created with AI, based on recent reviews

Looking at 58 reviews, most reviewers were unhappy with their experience overall. Many people found the paid services to be a significant disappointment, often feeling their money was wasted on a useless service that provided no real value or improved job visibility. Customers frequently reported that services did not deliver on promises, leading to frustration and a sense of being misled. Reviewers consistently highlighted issues with customer support and staff, describing them as unprofessional, unhelpful, and difficult to reach. People mentioned account managers changing frequently or being unaware of issues, with some experiencing rude behavior and aggressive tactics to push subscriptions. Users also reported problems with irrelevant job offers and automatic renewals without consent.

What people talk about most

Service

Users describe negative interactions with service, with many reviewers calling it the "worst service ever"... See more

Customer service

Customers consistently express dissatisfaction with customer service, citing issues such as... See more

Subscription

Customers had negative experiences with subscription, with many reviewers expressing disappointment and... See more

Staff

People report negative experiences with staff, citing unprofessionalism and inappropriate behavior from... See more

Value for money

Clients share negative opinions on value for money, with many reviewers consistently stating that the... See more

Reviews shaping this summary

Rated 2 out of 5 stars

I had a disappointing experience with Naukri.com’s subscription process. While taking the subscription, there was an auto payment option enabled by default (I don’t know why), which led to my mone... See more

Company replied

Rated 1 out of 5 stars

Naukri Premium turned out to be a huge disappointment. After paying a high fee, I expected real guidance, but their RM and escalation team barely put in any effort. They repeatedly push basic tasks ba... See more

Company replied

Rated 1 out of 5 stars

I bought a paid membership as a recruiter on naukri.com Even after that I could only download shortlisted CVs without the candidates contact details. This is cheating. Ridiculous, what is... See more

Company replied

Rated 1 out of 5 stars

I wish I could rate them in negative but that's not an option.I am a resdex user as a founder we expect our suppliers to be transparent.I bought resdex in the year 2025 in the month of july .The p... See more


Company details

  1. Career and Education Provider
  2. Career Guidance Service

Written by the company

Search Jobs in India - Delhi, Mumbai, Bangalore, Kolkata. Find career openings in top companies. Post your resume and find your dream job Now !


Contact info

1.8

Poor

TrustScore 2 out of 5

187 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 95% of negative reviews

Typically replies within 24 hours

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1.8

All reviews

(187)

58 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Exorbitant pricing

Exorbitant pricing, poor customer service and support. Sales and Regional teams in Mumbai arrogant attitude

October 10, 2022
Unprompted review
Naukri logo

Reply from Naukri

Dear Sir,

Thanks for your review.

Based on your review, Naukri would like a little more information about your experience. This will help us assist you in resolving your concern.

Kindly share your registered email id / contact number with us on priority@naukri.com mentioning your concern and in subject line, please mention Trustpilot / customer id. We shall revert to you to address your concern.


Regards,
Team - Naukri
Toll Free Number - 1800 102 5557 & 1800 572 5557 (9.30 AM to 6.00 PM IST)
UAE Toll Free Number - +80 003 5703849 (9.30 AM to 6.00 PM IST)
International Clients - 91-120-4021100 (9:30 AM to 6:00 PM)
E-Mail ID - priority@naukri.com


Rated 1 out of 5 stars

As I enrolled on the service expecting…

As I enrolled on the service expecting I would get a call from the recruiters and it would be easy for my job search as my leg is fractured I thought it would be convenient to find a job through Naukri. However, nothing much happens. I was unemployed for 6 months and purchased your subscription after Niraj a sales executive explained about the same. However, the result is very poor and I would like to cancel my subscription. Please refund my entire money if not I will be moving legally.

September 22, 2022
Unprompted review
Naukri logo

Reply from Naukri

Dear Varada,

We regret the inconvenience caused. Please share your registered contact number and email id so that we can check and resolve your concern.

Thanks & Regards,
Team - Naukri

Rated 1 out of 5 stars

Poor Company, Bad software, Poor customer services

Naurki and Naukri Gulf are both pathetic. Sales team is aggressive but services are reactive. The algorithm they use does not match jobs which are off use. You do not get any calls and just keeps sending spams.

July 9, 2022
Unprompted review
Naukri logo

Reply from Naukri

Dear Snehal,

We regret the inconvenience.

Please share your contact number/email id registered with us.
Alternatively, please call us on toll free 1800102557 or write to us on service@naukri.com

Regards,
Team Naukri

Rated 1 out of 5 stars

This is complete fraud..they ask you to…

This is complete fraud..they ask you to pay money! And assure you about job and refund also but do not do refund though assures about it

July 7, 2022
Unprompted review
Naukri logo

Reply from Naukri

Dear Tejaswaini,

Greetings,

Thanks for contacting us.

We regret for the inconvenience and displeasure caused to you.

In case you are paid user provide your registered contact number/email id or contact us mentioning your concern. on:

Toll Free Number - 1800 102 5557 & 1800 572 5557 (9.30 AM to 6.00 PM IST)
UAE Toll Free Number - +80 003 5703849 (9.30 AM to 6.00 PM IST)
International Clients - 91-120-4021100 (9:30 AM to 6:00 PM)
E-Mail ID - priority@naukri.com
In case you are a free user, please write to us on bug@naukri.com

Rated 1 out of 5 stars

I got the call from naukri.com that my…

I got the call from naukri.com that my profile got shortlised for the job in banking sector. Then in starting they said to pay the amount around 1900 and said that will be refunded. After that they took the amount for laptop, adding account, gst registration etc. I trusted them is the biggest mistake I have done. Now they are saying they will refund the amount but there is not any confirmation regarding the job and my money. My bank account goes to nil what I have earned till now.
I request to the complaint team of naukri.com to please return my amount as soon as possible and look into the issue.
I also suggest other people to not get stuck in such fake calls from naukri.com.
Kindly look into this issue as soon as possible.
Thanks

June 26, 2022
Unprompted review
Naukri logo

Reply from Naukri

Dear Ananya,

Greetings,

Thanks for contacting us.

In case you are paid user provide your registered contact number/email id or contact us mentioning your concern. on:
Toll Free Number - 1800 102 5557 & 1800 572 5557 (9.30 AM to 6.00 PM IST)
UAE Toll Free Number - +80 003 5703849 (9.30 AM to 6.00 PM IST)
International Clients - 91-120-4021100 (9:30 AM to 6:00 PM)
E-Mail ID - priority@naukri.com
In case you are a free user, please write to us on bug@naukri.com

Rated 1 out of 5 stars

I paid naukari.com 2800 for 3 months…

I paid naukari.com 2800 for 3 months and trust me once you paid they will never going to help you or support for anything. their sales person would tell a lot of lies and once money paid they will not receive ur call
Sandip Benjamin is one of sales employee had told me to call but now it's been 4 months still waiting for his call......

June 15, 2022
Unprompted review
Naukri logo

Reply from Naukri

Dear Shailesh,

Further to your mail. We would like to inform you that our website name is www.naukri.com and not www.naukari.com. We suggest you to avoid making payment to website which has name similar to naukri.com. You might be victim of fraud activity. Please call our tollfree number provided in previous mail to confirm details of sales person/website. Also, you can visit our trust and safety page for your information.

Thanks & Regards,

Team - Naukri
InfoEdge India Ltd.


Dear Shailesh,
Thanks for sharing your feedback.
Please share your contact number or registered email id / customer id with us on priority@naukri.com and team shall resolve your concern on top priority. Alternatively, you can call us on our Toll Free Number - 1800 102 5557 & 1800 572 5557 (9.30 AM to 6.00 PM IST).
Regards,
Team - Naukri
InfoEdge India Ltd.

Rated 2 out of 5 stars

Waste of Money

I Purchased Subscription more than 5 times, Every time I got 2-3 Matching resumes out of 500 Resumes.
Then I am using that system to send the mail. But after contacting with the Employees they said, they didn't receive mail.

And at last, I want to download the invoice. So, for that I have to mail them. Which they never response.

June 6, 2022
Unprompted review
Naukri logo

Reply from Naukri

Hi Rajat,
Please write directly to support@naukri.com for concern related to subscription of resdex service or call toll free 18001025558 to speak to customer service agent.

Team - Naukri

Rated 1 out of 5 stars

I got service of 6months for showing CV…

I got service of 6months for showing CV on top list but I realised after 4 months. There is no use of this service. Notification received other profile. I have spent time for applying lot of jobs but no response.
3rd class service. I think they have created fake group where resume status changed but no further step updated. My contact 9467896133

May 26, 2022
Unprompted review
Naukri logo

Reply from Naukri

Dear Rakesh,
please share your contact details and concern with us on priority@naukri.com. Team shall help you in resolution to your concern.
Regards,
Team Naukri

Rated 5 out of 5 stars

best Jobseeker website

Hi,

Naukri.com is a best platform to get a job. It is a very helpful website for jobseekers.

April 7, 2022
Unprompted review
Naukri logo

Reply from Naukri

Thanks Pooja for the review. It really means a lot to us.

Rated 1 out of 5 stars

Don't waste your money in paid service of naukri

Please don't buy any paid service of naukri..bcs it was totally waste of money.

Infact, after taking paid service I have not received a single call which matches my requirements.

March 28, 2022
Unprompted review
Naukri logo

Reply from Naukri

Hi Lucky,
We apologize for the inconvenience caused.

In case you are paid user provide your registerd contact number/email id or contact us mentioning your concern on:

Toll Free Number - 1800 102 5557 & 1800 572 5557 (9.30 AM to 6.00 PM IST)
UAE Toll Free Number - +80 003 5703849 (9.30 AM to 6.00 PM IST)
International Clients - 91-120-4021100 (9:30 AM to 6:00 PM)
E-Mail ID - priority@naukri.com
In case you are a free user, please write to us on bug@naukri.com.

Alternatively, revert to us on same channel by sharing your contact number and email id and we shall revert to you at the earliest.

Regards,
Team - Naukri

Rated 1 out of 5 stars

Naukri team

Naukri team, disrespects customers!
Highly unprofessional.
Doesn’t start services on time, in spite of payment done on time.
Very very arrogant team.

January 27, 2022
Unprompted review
Naukri logo

Reply from Naukri

Dear Swati,
Greetings from naukri.com.
We regret for the inconvenience caused. Kindly write to us on priority@naukri.com mentioning your concern and contact details as well as your registered email id and we shall revert to you with resolution to your concern.
Alternatively, contact us on:
Toll Free Number - 1800 102 5557 & 1800 572 5557 (9.30 AM to 6.00 PM IST)
UAE Toll Free Number - +80 003 5703849 (9.30 AM to 6.00 PM IST)
International Clients - 91-120-4021100 (9:30 AM to 6:00 PM)
E-Mail ID - priority@naukri.com
In case you are a free user, please write to us on bug@naukri.com

Regards,
Team -Naukri

Rated 1 out of 5 stars

I tried premium and am now stuck with Naukri spam

I tried the paid service and it generated lots of low value and irrelevant candidates. The big problem was that they you put you on their email marketing spam lists without any way to unsubscribe.

I have tried 10+ times to unsubscribe and they keep emailing me. Unprofessional and not on these days Naukri!

Stay away.

September 27, 2021
Unprompted review
Naukri logo

Reply from Naukri

Greetings,
Kindly provide us with your registered email id and also let us know if you are a paid registered user or free registered user. You can also call on our tollfree number 1800 102 5557 for further assistance.

Regards,
Team - Naukri.com

Rated 1 out of 5 stars

Guys never take naukri paid…

Guys never take naukri paid services.Before buying this service they make fake promises.
They send only openings in the mail box which is already visible on jobs feed.Waste of money

July 22, 2021
Unprompted review
Naukri logo

Reply from Naukri

Dear Saurav,
We regret for the inconvenience caused.
In case you are paid user provide your registered contact number/email id or contact us mentioning your concern. on:
Toll Free Number - 1800 102 5557 & 1800 572 5557 (9.30 AM to 6.00 PM IST)
UAE Toll Free Number - +80 003 5703849 (9.30 AM to 6.00 PM IST)
International Clients - 91-120-4021100 (9:30 AM to 6:00 PM)
E-Mail ID - priority@naukri.com
In case you are a free user, please write to us on bug@naukri.com

Rated 5 out of 5 stars

No.1 job site in india.

I got many job offers and many recruiters and genuine company contact me. Without paying single rupee you can find jobs.

May 27, 2021
Unprompted review
Naukri logo

Reply from Naukri

Dear User,

Thanks for your review. We really appreciate it.

Regards,
Team - naukri.com

Rated 1 out of 5 stars

I am an employer and I had a horrible…

I am an employer and I had a horrible experience with Naukri.com. The sales person sold a 5 hot vacancy plan to me saying that I can post 5 vacancies over the year. After posting 3 vacancies my account was decativated. When I asked why , I was told that they have a rule that if a vacancy is posted for more than 3 locations , then it requires extra credit meaning more than one job positing is used. Now please note they do mention this in their 'fine print' but when an employer is creating the posting and selecting locations , nowehere does it throws an alert to you if you select nore than 3 locations that you will be using more than 1 job credit - are you ok with that.

When I told the sales person about this he just threw the fine print in my face.

December 15, 2020
Unprompted review
Naukri logo

Reply from Naukri

Kindly write to bug@naurki.com for your query. Alternatively, call tollfree number 18001025557 for further assistance
Regards,
Team - Naukri

Rated 1 out of 5 stars

Don't trust naukri free service it's…

Don't trust naukri free service it's totally waste and useless service...this fellows create dummy jobs in their portal...u will never receive a single call

December 3, 2020
Unprompted review
Naukri logo

Reply from Naukri

Kindly write to bug@naurki.com for your query. Alternatively, call tollfree number 18001025557 for further assistance
Regards,
Team - Naukri

Rated 1 out of 5 stars

Employer review

I have the paid version as an employer , it is the the most cumbersome and time-consuming platform to use .
INDEED is way better

September 15, 2020
Unprompted review
Naukri logo

Reply from Naukri

Kindly write to support@naurki.com for your query regarding employment related issue. Alternatively, call 18001025558 for further assistance.

Regards,
Team - Naukri

Rated 5 out of 5 stars

I strongly refer below 2 portals to all…

I strongly refer below 2 portals to all companies
01) Naukri - India's Largest and Biggest Portal

02) EAGLEFINDS.COM - Precise in Finding - Best Job portal for Rural Candidates.

September 4, 2020
Unprompted review
Naukri logo

Reply from Naukri

Thanks for sharing your feedback. Please contact support@naukri.com for any query / assistance.

Regards,
Team - Naukri

Rated 1 out of 5 stars

They are money culprits

They are money culprits . They will tray hard to get your money and the They disappear . No support not attend the call then they say many reason but to get the money they will say all in their mouth

July 27, 2020
Unprompted review
Naukri logo

Reply from Naukri

We regret for the inconvenience.
Kindly write to bug@naurki.com for your query. Alternatively, call tollfree number 18001025557 for further assistance
Regards,
Team - Naukri

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