Neck on the Line jewellery Reviews 212

Really love Neckontheline, I’ve tried every type of jewellery from here and none have tarnished or left green marks, even after wearing them in water. Really good quality for the price, would really recommend

Terrible quality necklaces, really poor customer service- just been ignored and told as it’s a custom piece it can’t be returned. Necklace is poor quality and plastic like, avoid and use other brands that are out there

My experience with this Jewellery brand is always fabulous!! The quality of the pieces is amazing- they last for such a long time without tarnishing, making them the perfect accessory or gift for a friend. I love wearing gold jewellery but finding affordable earrings and necklaces that I can wear everywhere is very hard, so this has been the perfect brand for me as the jewellery lasts so long and looks exactly how I bought it despite being two weeks or two years old!! I would definitely recommend neckontheline to all!!

I have bought a necklace and a pair of earings from this company and i completely love them. I wear them in the shower, and in the sea and have never seen anything wrong with them!
Would recommend buying as it is worth it.

Quite surprised at some of the negative reviews as I don't feel they are a true representation of the brand. The quality and style is unmatched for the value! Unique pieces many other companies try to replicate but NOTL is the real OG! Would recommend to anyone!

Amazing brand, the prices are just right for the quality of their products. I recently brought their Carlotta hoops and a lucky dip bag and it did not disappoint!

Broken necklaces within a week, emailed for a refund / replacements. Joanna seemed apologetic and offered a replacements. Now I am getting ignored by Joanna. Absolutely shocking. DO NOT BUY the goods are not the best quality and the service is awful

I'm really disappointed to be writing this review. Over the last few years, I have ordered from NOTL multiple times and raved about them to my friends and family loads! The quality was amazing; the jewellery never rusted or broke. For the price, it was incredible value for money and they were my favourite jewellery brand. I even bought sets for presents for my friends.

However, the last order I placed just before Christmas changed my opinion. When I received my order, the bracelet broke within the first 3 days of wear. Initially, I assumed this was a faulty product and emailed asking for a replacement/repair. The owner was keen to send me one, however it was never received. I'm unsure if it was lost in the Christmas postage, so emailed to express my concerns. When I asked them to track the parcel they explained it was sent in a letter with a stamp, so they couldn't. They agreed to send another replacement through but again it never came. Since then my emails went un-replied and I honestly didn't have the time to continue hounding them for a response during my university exam season.

I understand postal issues are not a business's fault, however, I found the process extremely frustrating and struggled to communicate with the team throughout this. On multiple occasions, I was left for weeks without clear communication and had to email multiple times to get a response. To this day, this still hasn't been resolved with a replacement bracelet or a refund.

I'm disheartened to say I will not be ordering from NOTL again, due to the lack of communication and decrease in jewellery quality.

Absolutely love my necklaces!

They came quickly and were packaged beautifully, the quality is amazing and I have been wearing them daily since I got them 😍 will definitely be ordering from here again.

I bought a 70£ mystery box, which I guess was a bit of a gamble...it didn't really pay off. There were maybe one or two items in there worth wearing, but the rest was pretty awful and tacky looking. Think cheap as chips diamante.

Quality wise, it is nowhere near the quality I expected from the prices on their website. Cheap bubble chains, the gold plating already wearing off on certain items. I would not order from here again. I don't expect I can get a refund because the items were a 'mystery'...

I’ve been shopping with Neck on the Line for years. I wear the first necklace I bought from them every day and it’s still just as beautiful as when I got it.
Great quality and beautiful designs. The gold plating lasts for AGES and leaves a great finish and sophistication to the jewellery.
Their pearl pieces and delicate necklaces are my favourite.
For more unique pieces - NOTL Studio is the place to check out.

I'm so in love with all the times I've bought from this site. The item's high quality and the dealer's reliability made me fall in love with them.

Thank you very much..

Always the best pieces from neck on the line, always my go to for jewellery. Everything is such good quality. 10 out of 10 always :)!!

10/10 I'm someone who is constantly buying new, cheap hoops that only last a couple of months before they start turning my ears green. THESE ARE AMAZING!!! I rarely take these hoops out, I shower with them in and I've sat in a hot tub for hours with them in. Zero discoloration to the actual hoops and zero green painful ears. I won't bother with any other company now. Great product and great service.

I got a personalised necklace and I found the whole process really easy. There was loads of Inso pictures so that I knew what each letter would look like and I was able to compile the custom name that I wanted. Products dispatched and arrived extremely quick and was in a very cute package with a little dust proof bag which I didn’t expect to come and I just thought the whole process and experience was really nice. It’s a brand that me and my friends talk about all the time and I loved to purchase from this company and will continue to purchase from here. Makes it extra special that everything is handmade and is a local company to myself😘

Quality and super cool pieces also quick delivery! I have a necklace I have worn everyday for over 2 years and it has never tainted or discoloured! Would 100% recommend.

Always great products and well priced. I bought the Hallie necklace recently and get lots of compliments on it. A few of my friends also shop at NOTL and love all their pieces too

The amount of jewellery I have from this place is insane. Some of the jewellery i haven’t taken off in months and still no tarnish !! deffo best brand out there for the price !

I had the pleasure of buying products from this store as Christmas presents for family and a present or two for myself. Can’t recommend them enough. Great quality pieces, that are unique and some classic staples. Will definitely shop again!

I’ve ordered several bits from NOTL over the past few years and have never had an issue with them or their products! They always have great customer service 💖 I wear their stuff nearly every day, in the shower and exercising and none of them have even begun to tarnish! Will continue to buy from NOTL 🫶🏻