Nelson Alexander Reviews 

The team at Nelson Alexander worked well together to sell my house. All my dealings with the team were courteous, professional and responsive.

Monique at Nelson Alexander was so personable and really helped us throughout the whole sales journey. We could not have asked for a better agent. When things got tough she continued on until we had a wonderful result. Thank you Monique Verga.

Mereoni and Matt facilitated the sale of our property with consideration and excellent advice. Their friendly helpful communication and spot-on sales strategy resulted in a remarkable level of buyer interest. We couldn't be happier about the ease of the process and the outcome.

Katia, I really appreciate your professionalism throughout the leasing process. You've made everything so smooth and stress-free for me. Your prompt and clear communication has been fantastic. I always felt informed and in the loop at every stage. I’m impressed by your attention to detail, from the marketing materials to the tenant selection. It really made a difference. Your dedication and commitment to finding the right tenants for my property have been outstanding. I couldn't have asked for a better agent.

Mereoni sold my apartment in Essendon. I thought it was going to take several months, but it was sold in under 2. Mereoni has very clear, consistent communication and always followed up. She gave great guidance on on how to get to the best outcome for me. I would definitely work with her again and I highly recommend her as an agent.

My comments are related to David Mogford and Not with the company Nelson Alexander. I feel very lucky that I chose David to sell our property. As a real estate consultant, his services are above and beyond. He has always time to speak to me. Many of the times I contacted him after hours, like late in the evening or very early in the morning. After handing over the key, I found David takes care of the house better than me. He looks after the house like his own.
I don't have words to express my satisfaction in his dealing with the sale process. In simple words, he is the best sales consultant I have ever come across. I will not hesitate to recommend David to my family and friends. His calm and friendly nature combined with his industry experience makes him the best in the industry. David, thank you very much for all of your help. Best regards, Ajit

Mereoni Robbins was great to deal with. We recently bought at auction and found her to be honest, friendly and genuine. She made a stressful process much easier.

From her first phone call to me Brittany Findlay has made the stressful task of moving a much easier experience. Extremely kind, helpful and always easy to get a hold of/quick to respond.

I had the pleasure of working with Mereoni to sell my home, and I couldn't be happier with the experience. From start to finish, she demonstrated unparalleled professionalism, market knowledge, and dedication. Mereoni took the time to understand my needs, provided valuable advice, and was always available to answer my questions.

Agency is about entrusting responsibility and establishing a working relationship. Janine Ballantyne of Nelson Alexander was our choice of agent. She liked our house and encouraged us in preparing our home for presentation. Janine's knowledge of the current play in the local market was invaluable in focusing our expectations for our forthcoming sale. The quality of our campaign was excellent and resulted in good exposure to potential buyers. We listened carefully to Janine's grounded reports after inspections and felt thoroughly prepared on auction day after Auctioneer Tom Robert's briefing that outlined a variety of scenarios for the conduct of our big day. We achieved a solid result from a well contested competition at auction in a tricky market by following Janine's advice. We enjoyed the process and engagement with Janine who worked hard on our behalf to achieve our excellent result.

Patrick Phu and Stephanie Fedelewere great to deal with in purchasing our investment property! Their communication throughout the whole campaign was outstanding ensuring all our questions were answered prior to the auction day. The whole process ran so smoothly, and they worked together in tandem to ensure all our needs were met and that we felt confident in our decision.

Katia is the only person I would trust to rent out my house.
She immediately put us at ease after previous bad experiences with property managers, her knowledge of the market was unsurpassed & the entire time she managed my property we never had an issue I knew she couldn’t resolve.
She was on top of everything, thorough in all aspects & worked quickly to resolve any issue to ensure the best outcome for all parties.
I have since moved interstate & recently sold the property but if I ever invested ANYWHERE in Victoria again she would definitely be my first call.
I wish her nothing but the best for the future and strongly encourage everyone even considering leasing their property to choose her as their property manager.
You won’t regret it!

Had a great experience with Mereoni. She was very easy to deal with and she understood what I was after which is why she offered another property that was available in my price range that I ended buying.

We reached out to Paul Spirli when we were looking for our new home. Right from the start, Paul's direct and honest communication style and enthusiasm for the property market made him a joy to partner with to buy a new home.

After speaking with us and getting a thorough understanding of the type of home we were after, within days Paul showed us through three homes (two of which hadn't yet reached market).

During the negotiations Paul was responsive, direct and honest. We were able to secure the home he showed us within a fortnight.

I could not recommend Paul highly enough.

We chose Matthew Febey to be our agent when we were selling our property, on the recommendation of friends and after having known him for several years
We found Matthew to be professional, reliable and honest
He kept us regularly informed and we valued his considered opinion
Our property sold and exceeded our expectations within ten days of first advertising and before auction which pleased us greatly
We are extremely grateful to Matthew for making what could have been a very stressful time flow smoothly and simply and highly recommend him to anyone considering selling their property in the future
Ron

Brittany had been an amazing agent! She was always on top of things! Any question or request she often responded asap. Thank so much for your assistance!

I just purchased a property in Fitzroy and was extremely fortunate to have had Isabelle McEwan-Marion from Nelson guide me through every step of the process. Nothing was too difficult, and her responsiveness and professionalism gave me a sense of ease and comfort from pre-auction to settlement. I can't speak for other Nelson agents - but if you reach out to Isabelle I can say with certainty you are in excellent hands.

This is the second time Nelson Alexander has sold a property of mine. Once again they exceeded in all expectations, with once again in obtaining a higher sale price over my reserve. This was private sale, not an auction. Janine was my sales agent and honestly I would not hesitate to recommend Janine to sell your next property.

We had a fantastic experience working with Rob. His communication was clear, timely, and consistent throughout the entire process, making everything smooth and stress-free. He was transparent about every detail, always keeping us informed and answering all our questions. I highly recommend Rob for anyone looking for a trustworthy and professional real estate agent!

INCOMPETENT PROPERTY MANAGER, DO NOT RENT OUT YOUR PROPERTY THROUGH THIS AGENT.

Absolutely no regards for the property, over the period from December 2021 to July 2024, they have only conducted 1 single "routine" rental inspection. Extremely poor communication where it takes multiple emails and phone calls to get a hold of the property manager. For the repair and maintenance requests, I did not receive any invoice or completion photos on the monthly statements which made it very easy to lose traceability.

Absolutely zero organisation skills on basic administrative tasks. One particular instance where the plumber was called out in August 2023 for repair works and the invoice was not paid until July 2024! When the property manager was questioned they had zero idea, no completion photos can be given as back up when requested multiple times.

Be aware that you will have to manage your property manager, you won't get any "service" from this agency.

Got a call from the head of department asking if this review can be removed, pretty pathetic that they rather see a review removed than seek improvement. Shows how much they really care about their "service."