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Nemlig Reviews 

46,418
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

I've ordered multiple times from Nemlig, and it has been mostly smooth going. Occasionally they will get something wrong, or it is damaged in packing or transit, but it's been easy to claim during tho... See more

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Rated 5 out of 5 stars

I had a hick-up on the delivery and complained. I was honestly surprised of the attention I got on the matter. They even called me! So now I am back at being the happy steady customer with Nemlig. Gre... See more

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Rated 5 out of 5 stars

It's very convenient to shop with Nemlig! There are many windows for delivery options and it's easy to track the delivery of your order. I usually am able to find all the items that I need and often t... See more

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Rated 5 out of 5 stars

Nemlig is a game changer for our family saving us time! We don’t have to leave our house while the weather is cold nor carry heavy groceries. They provide so many free delivery windows making it affor... See more

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Company details

  1. Supermarket
  2. Grocery Delivery Service

About Nemlig

Written by the company

Køb dagligvarer på nettet hos Danmarks største online supermarked. nemlig.com tilbyder Danmarks største vareudvalg på nettet - Med et prisniveau som i de landsdækkende supermarkeder samt spændende tilbud hver uge! Køb nemt ind i kategorierne Frugt & Grønt, Kød & Fisk, Køl, Frost, Kolonial, Drikke, Kiosk, Pleje og Husholdning. nemlig.com leverer også lækre delikatesser fra et bredt udvalg af delikatessebutikker.
Gå på opdagelse i specialbutikkerne.

Nemlig A/S

Written by the company

Danmarks mest fleksible levering
Vi leverer dine vare, den time på dagen det passer dig - alle ugens 7 dage.
Returpant
Vi tager dine pantflasker med retur, så du slipper for køen ved flaskeautomaten.
Kundeservice er åben
Chat: Alle dage fra kl. 6 til 22 / Telefon: Mandag 10-16, øvrige dage 10 til 16/ Kontakt os på tlf. 7033 7233 / E-mail: kontakt@nemlig.com

Contact info

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Nemlig

Dagligvarer, måltidskasser og masser af inspiration til madlavningen.

4.7

Excellent

TrustScore 4.5 out of 5

46K reviews

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4.7

All reviews

(46,418)

8,463 reviews in the last 12 months

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Rated 5 out of 5 stars

the variety of products

the variety of products. the fact that you stay at home and the food arrives in record time and sometimes earlier which is very enjoyable

April 25, 2025
Nemlig logo

Reply from Nemlig

Dear Michaela

Thank you very much for your kind 5-star review. We truly appreciate you taking the time to share your experience with us.

It’s wonderful to hear that you value the variety of products we offer, and that the convenience of receiving your groceries straight to your door has made a positive impression. We know how important it is to make everyday tasks like grocery shopping as simple and efficient as possible, and we’re delighted that our service is helping to make your daily life a little easier and more enjoyable. Punctuality, reliability, and a broad product selection are all things we strive to deliver consistently, and feedback like yours confirms that we’re on the right track.

If there’s anything at all, or if you have any suggestions for us, please don’t hesitate to contact us at 70 33 72 33 or kontakt@nemlig.com. We always welcome both positive and constructive feedback.

We wish you a lovely weekend.

Best regards
Lia

Rated 5 out of 5 stars

Always good service thank you.

Always good service thank you.

April 17, 2025
Nemlig logo

Reply from Nemlig

Dear Marti

Thank you so much for your great 5-star review.

We’re really happy to hear that you’re experiencing good service with us – it means a lot to us.

If you ever come up with ideas or suggestions on how we can make your experience even better, you are always welcome to contact us at +45 7033 7233 or via email: kontakt@nemlig.com.

You are wished a lovely day.
Best regards,
Andrea

Rated 5 out of 5 stars

Super god 😍 Thanks

Super god 😍 Thanks

April 13, 2025
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Reply from Nemlig

Kære Agnieszka

Tusind tak for din skønne 5-stjernede anmeldelse.

Vi er virkelig glade for at høre, at du har haft en super god oplevelse med nemlig.com – det betyder meget for os.

Afslutningsvis vil jeg blot understrege, at du altid er velkommen til at kontakte os igen, hvis du skulle sidde tilbage med forslag eller ideer, til hvordan det kan blive endnu bedre for dig som kunde. Vi er til at træffe på telefon: 7033 7233 samt e-mail kontakt@nemlig.com.

Du ønskes en skøn dag.
De bedste hilsner
Andrea

Rated 5 out of 5 stars

Super convenient and fast delivery

Super convenient and fast delivery - always possible to get a delivery slot

March 31, 2025
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Reply from Nemlig

Dear Morten

Thank you so much for your great review!

We're happy to hear that you find our service convenient and that delivery slots are always available for you. We truly appreciate your support and look forward to delivering to you again soon!

Should you have any suggestions how we can make your experience even better you are very welcome to contact us on 70 33 72 33 or through email at kontakt@nemlig.com.

I wish you a good day.

Best Regards
Andreas

Rated 5 out of 5 stars

Thanks for making my life easier

I've been using Nemlig for a couple of years now, both at my workplace (where I am responsible for ordering food and preparing lunches) and at home. The service is consistently excellent. The orders come on time and correctly fulfilled -- and on the very rare occasion when a mistake is made, it is rectified quickly and well. I don't think there's anything Nemlig can do to improve their service, it's outstanding. Thanks for making my life easier, Nemlig!

March 17, 2025
Unprompted review
Nemlig logo

Reply from Nemlig

Dear Newman

Thank you so much for the 5-star review.

I’m so happy to hear you are pleased with our service and concept. We strive to deliver the best experiences to our customers, and it makes our day to hear we have accomplished that.

Should you have any suggestions how we can make your experience even better you are very welcome to contact us on 70 33 72 33 or through email at kontakt@nemlig.com.

I wish you a good day.

Best Regards
Freja

Rated 4 out of 5 stars

I like the flexible delivery times and …

I like the flexible delivery times and the efficient customer service in case I need help. The couriers are also always nice and helpful. It’s nice that there are more premium products available now and would be even better to have more options to choose from.

March 22, 2025
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Reply from Nemlig

Dear Edyta

Thank you for your kind review!

We're happy to hear that you appreciate our flexible delivery times and customer service. Our couriers will also be glad to know that their efforts are noticed!

We're always working on expanding our selection of premium products, so your feedback is much appreciated. Stay tuned for even more options in the future!

Should you have any suggestions how we can make your experience even better you are very welcome to contact us on 70 33 72 33 or through email at kontakt@nemlig.com.

I wish you a good day.

Best Regards
Andreas

Rated 5 out of 5 stars

Life changing :-) Such a great service…

Life changing :-) Such a great service !,,

March 14, 2025
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Reply from Nemlig

Dear Annick

Thank you so much for your wonderful five-star review.

We believe that ordering groceries online should be both easy and reliable, with delivery right to your doorstep. That’s why I’m delighted to hear that using our service has been a life-changing experience for you.

We look forward to delivering your groceries again in the future and providing you with many more five-star shopping experiences. Should you ever need anything, you are always welcome to contact us at 7033 7233 or at kontakt@nemlig.com, and we will do our very best to assist you.

Wishing you a great week.

Best regards
Laura

Rated 5 out of 5 stars
Nemlig logo

Reply from Nemlig

Kære Sandi

Tusind tak for din anmeldelse. Det glæder os at høre, at du har haft en god oplevelse med din levering, og at vores chauffør har været flink. Vi sætter en stor ære i at sikre en god service hele vejen fra bestilling til levering, så det betyder meget for os, at du har oplevet netop dette.

Skulle du nogensinde have spørgsmål eller brug for hjælp, er du altid velkommen til at kontakte os på kontakt@nemlig.com eller ringe til os på 70 33 72 33 – vi står altid klar til at hjælpe.

Du ønskes en rigtig god dag.
De bedste hilsner
Trine

Rated 5 out of 5 stars

I've been using this grocery delivery…

I've been using this grocery delivery service for a while now, and it's super convenient! They deliver right to my doorstep, which saves me so much time.
One thing to keep in mind is that the quality of fresh produce can sometimes vary, but this does not depend on them, they just deliver… and as it is always with french products, it is best to choose yourself. 😀 Anyway, still good… the convenience and time saved are worth it! I definitely recommend giving it a try if you're looking for an easy way to stock up on groceries

March 1, 2025
Unprompted review
Nemlig logo

Reply from Nemlig

Dear Philiip

Thank you for your great review.

We're so glad to hear that you find our service convenient and that it helps save you time. Delivering groceries right to your doorstep is exactly what we strive for!

We appreciate your feedback on fresh produce. While we always aim to deliver the best quality, we understand that personal selection can sometimes be preferred—especially when it comes to French products.

Thanks again for recommending us! We look forward to delivering your groceries again soon.

Should you have any suggestions how we can make your experience even better you are very welcome to contact us on 70 33 72 33 or through email at kontakt@nemlig.com.

I wish you a good day.
Best Regards
Andreas

Rated 4 out of 5 stars

Nice but fix the website

I shop at nemlig for convenience (and freshness) which they for the most part live up to. Besides that, the customer service is great the times I've had to speak to them. However, lately the website has been painfully slow to a degree where it would have almost taken me the same time to find the groceries at a physical supermarket. It seems like every character in the search is evaluated extensively, which is annoying when searching for something specific and not just "br".
Also it is on the expensive side but then again I don't have to go anywhere

February 22, 2025
Unprompted review
Nemlig logo

Reply from Nemlig

Dear Anders

Thank you for your review and for sharing your experience with us. We're happy to hear that you appreciate the convenience, freshness, and our customer service.

We're sorry to hear about the slow performance of our website. We always strive to provide a smooth shopping experience, so your feedback is valuable. Our team is continuously working on improving our platform, and we'll make sure to look into the issues you've described.

If you ever need assistance, feel free to reach out to us at kontakt@nemlig.com or call us at 70 33 72 33.

Wishing you a great day.
Best regards,
Trine

Rated 5 out of 5 stars

Nemlig is the best online supermarket in Denmark!

Nemlig has a great Costumer Service and a very advance system of delivering goods to your home. It never fails in Service.

February 18, 2025
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Reply from Nemlig

Dear Jennifer

Thank you so much for your wonderful review and kind words.

We’re delighted to hear that you consider Nemlig the best online supermarket in Denmark. Providing great customer service and a smooth delivery experience is something we take great pride in, so it truly means a lot to us that you’ve had such a positive experience.

If you ever need assistance, please don’t hesitate to contact us at kontakt@nemlig.com or call us at +45 70 33 72 33.

Wishing you a fantastic day.
Best regards,
Trine

Rated 4 out of 5 stars

Good to have more delivery options

It is great that recently there are more delivery times available to choose from.
The courier’s behavior is not very consistent and it feels that there’s not that much of training there. Some of them are super nice and friendly but there have been a quite few that didn’t feel like that.
The quality of the products are good, at least most of the time.

February 8, 2025
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Reply from Nemlig

Dear Kian

Thank you for your review and for taking the time to share your experience with us. We’re glad to hear that you appreciate the increased availability of delivery times and that you are generally satisfied with the quality of our products.

We always strive to ensure that our couriers understand their tasks and are well-equipped to provide great customer service. However, we regret to hear that you’ve experienced inconsistency in their behavior. If you have any specific incidents or examples, please don’t hesitate to reach out to our customer service team. This will allow us to follow up directly with the couriers and ensure continuous improvement.

Once again, we truly appreciate your feedback and your 4-star rating. If you ever need assistance, feel free to contact us at kontakt@nemlig.com or call us at +45 70 33 72 33.

Wishing you a wonderful day.
Best regards,
Trine

Rated 5 out of 5 stars

Love Nemlig

Love Nemlig - I have been using them for years now and they have fantastic Customer service and their Delivery people are always so friendly and considerate with also handling the food with great care. Impressed over many years!

February 11, 2025
Nemlig logo

Reply from Nemlig

Dear Claire

Thank you so much for the amazing five star review.

And Thank you so much for your kind words and for being a loyal customer for so many years. We're thrilled to hear that yo've had consistently great experiences with our customer service and drivers. Ensuring the best service and careful handling of your orders is always our prority. We truly appreciate your trust and look forward to serving you for many more years to come.

We look forward to the next time we have the opportunity to assist with your shopping. If you need anything at all, you are always welcome to contact us at 7033 7233 or at kontakt@nemlig.com.

Wishing you a great day.

Best regards,
Laura

Rated 5 out of 5 stars

Just what i was looking for

You have those things i need with a good choice at a fair pris and speedy delivery.

January 29, 2025
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Reply from Nemlig

Dear Peter

Thank you for your kind words. We're glad to hear that you're happy with our selection, pricing, and speedy delivery. We always strive to offer great value and service, and it's wonderful to know we hit the mark for you. We look forward to serving you again soon.

Should any questions or suggestions appear on your end on how we can better your experience with us, feel free to contact us on 70 33 72 33 or write us an e-mail on kontakt@nemlig.com, we are always open for input.

I wish you a lovely day.
Best regards
Lia

Rated 5 out of 5 stars

God service :-)

God service :-)

January 28, 2025
Nemlig logo

Reply from Nemlig

Kære Kunde

Tusind tak for de flotte ord og ikke mindst de 5 stjerner.

Det glæder mig enormt meget, at du har brugt tid på at dele dine oplevelser med os. Det er netop den følelse og tilfredshed, som du sidder tilbage med, vi ønsker for alle vores kunder.

Har du ellers idéer eller forslag til områder, hvor vi kan gøre det lettere for dig, håber jeg, at du vil kontakte os på 7033 7233 eller via mail: kontakt@nemlig.com.

Du ønskes en skøn dag.
De bedste hilsner
Lia

Rated 5 out of 5 stars

he was very nice.

January 21, 2025
Nemlig logo

Reply from Nemlig

Dear Maysaa

Thank you so much for the 5-star review.

I really appreciate you taking the time to share your feedback and we are happy to hear the driver was very nice.

Should you have any suggestions how we can make your experience even better you are very welcome to contact us on 70 33 72 33 or through email at kontakt@nemlig.com.

I wish you a good day.

Best Regards
Freja


Rated 5 out of 5 stars

I have had 2 deliveries from Nemlig and…

I have had 2 deliveries from Nemlig and have had no problems. Food has long shelf life and fresh items such as squash, bananas etc. are a good size

January 13, 2025
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Reply from Nemlig

Dear Mexikoi

Thank you so much for your review.

We are delighted to hear that your deliveries have been smooth and that you are happy with the freshness and quality of your groceries. We always strive to provide the best products with a long shelf life, and it’s great to know that this has been your experience.

Of course, we will pass along your kind words to the team. If you ever need assistance, please feel free to reach out to us at kontakt@nemlig.com or call us at +45 70 33 72 33.

We look forward to delivering to you again.

Have a nice day.
Best regards,
Trine

Rated 5 out of 5 stars
Nemlig logo

Reply from Nemlig

Dear Nicole

Thank you for your kind words and for taking the time to share your experience.

We are thrilled to hear that our delivery driver provided you with kind and helpful service. Ensuring that our customers have a smooth and pleasant experience – from placing an order to receiving their groceries – is something we take great pride in. Your feedback motivates us to keep delivering excellent service every time.

Should you ever have any questions, concerns, or special requests, please don’t hesitate to reach out. You can contact us at kontakt@nemlig.com or call us at +45 70 33 72 33.

We truly appreciate your support and look forward to serving you again soon.

Have a nice day.
Best regards,
Trine

Rated 4 out of 5 stars

All good food wise

All good food wise, but please use less plastic 🙏🏽

December 31, 2024
Nemlig logo

Reply from Nemlig

Dear Diana

Thank you for your feedback.

We're thrilled to hear that you're satisfied with the quality of our food.

We understand your concern about plastic usage and want to assure you that sustainability is a top priority for us at nemlig.com. To minimize our environmental impact, we’ve designed a system where the packaging we use, such as plastic bags, cardboard boxes, and thermal boxes, can be returned and recycled. Simply leave the packaging out on your next delivery day, and our driver will collect it for proper recycling.

We use plastic bags because, when reused or recycled, they have a lower environmental impact than alternatives like bioplastic or paper bags. Through our partnership with Stena Recycling, 97% of the collected plastic bags are turned into recycled plastic. This process helps us save up to 2 kilos of CO2 for every kilo of plastic recycled.

We truly appreciate your input, as it helps us improve and work towards even more sustainable practices.

Should you have any suggestions how we can make your experience even better you are very welcome to contact us on 70 33 72 33 or through email at kontakt@nemlig.com.

I wish you a good day.
Best Regards
Andreas

Rated 5 out of 5 stars
Nemlig logo

Reply from Nemlig

Dear Robert

Thank you so much for your kind review! It’s wonderful to hear that you experienced great service delivered with a smile – providing friendly and reliable service is something we take great pride in.

Your positive feedback means a lot to us and inspires our team to keep delivering the best possible experience for our customers. If there’s ever anything we can assist you with, or if you have suggestions for how we can improve, please don’t hesitate to reach out to us at kontakt@nemlig.com or by phone at +45 7033 7233.

We look forward to serving you again in the future and ensuring your shopping experience remains just as positive.

Have a nice day.
Best regards,
Trine

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