Service is bad, you can't cancel your subscriptions you have running. You are forced to contact support, few weeks later you get an email from a collection agency with a ridiculous amount to be paid... See more
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After 10 years of great service from them, this month they want to increase my renewal costs from €200 to €800 (3 year package). Original package still on offer but only to new clients. Soo much for... See more
Prices surged abnormally, from E18 in 2017, to E320 in 2025. Calling them seemed the only way of ending the contract and I've waited 25 minutes in line. To be fair: (1) prices were communicated well i... See more
No service at all, according to their reply text after reporting an issue, they should respond in 24 hours, but it takes at least three days to two weeks. They don't have a phone number or chatservi... See more
Company details
Written by the company
Met liefde voor techniek zijn wij 15 jaar geleden begonnen met het aanbieden van domeinnamen en hostingpakketten. We zijn sindsdien flink gegroeid en zijn nog steeds met dezelfde energie hard bezig om jou het beste van het beste te bieden.
Contact info
Reaalhof 64, 8232VS, Lelystad, Netherlands
- support@neostrada.nl
- www.neostrada.nl
1.2
Bad
658 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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[Scam] "Reminder fees"
I had a starter package that I didn't use for a year, forgot to cancel and now they are charing me an extra 50 euros as a "reminder". Try to avoid this host at ALL COSTs.
May 24, 2019
Unprompted review
SCAM:Charged double the price for the…
SCAM:Charged double the price for the next year!
First year it was all good. Year after, double prices and required contracts...
May 2, 2019
Unprompted review
Neostrada doubled the price of service…
Neostrada doubled the price of service without any warning and automatically charged me for it. Very sketchy company.
May 1, 2019
Unprompted review
Illegally charging customers after they…
Illegally charging customers after they are have cancelled their accounts, and then sending incasso agency after them with interest. Buyer beware, this company is fraudulent.
April 29, 2019
Unprompted review
Pricing got doubled even for existing…
Pricing got doubled even for existing clients
This is from their recent updates:
"Websites have changed a lot the last couple of years and demand more of a webhosting package. That is why we are changing our rates for existing customers for the first time. This means that you will pay a new rate for your current package per renewal date"
This is completely unacceptable since this implies that every customer with the reseller plan will have to do the same greedy pricing change for his clients. I signed up for a reseller package that costed about 60 euros but now the pricing change, I'll have to renew it at around 120 euros.
If you have a package with this company prepare yourself for a new pricing change when it'll allegedly add new features to its hosting services.
January 9, 2019
Unprompted review
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