The Belfast store staff is very helpful especially Magda who spend a bit of time with us trying to figure out our couch options considering on new space. Can’t wait to see the couch and will be back f... See more
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After our first visit to Neptune we knew it was the best choice for us. Many thanks to Stella and Kael for all their help from concept to completion of our kitchen. We eventually decided to undertake... See more
Company replied
Brilliant Belfast Neptune, as always!! Sorted out a little online order problem I had experienced, it was one lovely call to Joe and everything was fixed!! Such a pleasure to shop with you guys and an... See more
Company replied
Neptune is my favourite interiors shop in Belfast to visit, it’s always styled beautifully and the quality of the furniture is second to none. So I was excited to attend their table wreath making ev... See more
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Company details
- Furniture Store
- Furniture Accessories
- Garden Furniture Shop
- Interior Designer
- Kitchen Supply Store
- Living Room Furniture Store
About Neptune - Belfast
Written by the company
Over the years, we’ve been trying to come up with the best way to say, “Hello, we’re Neptune, and this is who we are.” It’s easy to learn that we’re an interiors brand – our stores, and our website will tell you that in no time. But while our designs are a huge part of who we are, ‘the why’ and ‘the how’ almost matter more than ‘the what’. It’s easy to tell you what we do, it’s harder to explain why. That’s where our philosophy – a different perspective – comes in. Three words that sum up our entire reason for being.
We’re Neptune.
We do what we do because we believe our designs can make your life that little bit happier, easier and better.
We do that with honesty, rigour and kindness, using the best materials, the most trustworthy of techniques, surrounded by people who genuinely care about creating things that are timeless. And we always lead with heart.
We’re a British-born and raised interiors and lifestyle brand who design and make furniture, lighting and accessories for your whole home.
Reviews
At Neptune, we fundamentally believe that things can always be better. And there's nothing like hearing if that’s the case, first-hand. Honest words from real customers - the good and, whilst of course it’s something that we hope doesn’t happen often, the bad, too.
Transparency is as important to us as getting it right and we’re thrilled to see so many of our customers choose to share their experience of Neptune here. That way, our future customers can make informed decisions, and we get the opportunity to put anything that wasn’t perfect first time, right.
Everything we do is designed to make your life that little bit easier, so we hope you’ll be happy to leave a few words below - to make your fellow customers lives that bit better.
Contact info
315 Ormeau Road, BT7 3GL, Belfast, Down, United Kingdom
- 02896 919988
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Neptune table wreath making event
Neptune is my favourite interiors shop in Belfast to visit, it’s always styled beautifully and the quality of the furniture is second to none.
So I was excited to attend their table wreath making event. The staff in Neptune collaborated with vintage violet florists to create a truly magical evening. There was no expense spared with the amount and variety of foliage available for the wreath. The whole team were friendly and fun passing out endless Prosecco and hot chocolates from hotel chocolat. I’ve been to lots of wreath making events and I can honestly say that this was the most fun and best value for money. I hope they do it again next year 🥰

Reply from Neptune - Belfast
Incredible quality kitchen, great people to deal with
After our first visit to Neptune we knew it was the best choice for us. Many thanks to Stella and Kael for all their help from concept to completion of our kitchen. We eventually decided to undertake major structural work and enlarge the space. They always had time for us to call in and discuss changes to plans until we had our final layout confirmed. We received regular emails and updates from them throughout the process and the timeline given was followed exactly. Even all the various tradesmen on-site commented on the high quality of the kitchen. We are now thankfully at the end of our installation and are so happy that we chose Neptune.

Reply from Neptune - Belfast
Great service and excellent quality of…
Great service and excellent quality of product

Reply from Neptune - Belfast
Brilliant team at Neptune Belfast
Joe and the team at Neptune Belfast couldn’t have been more helpful. They were able to resolve a small issue I had with an online matter successfully and advise me on furniture timescales and even followed with fabric samples.
I would definitely recommend you stopping in as the showroom is gorgeous. I would also strongly suggest you place your order directly with the shop rather than online to benefit from their support and assistance.

Reply from Neptune - Belfast
Exceptional service, excellent customer care…
The attention to detail and personal service at Neptune Belfast is the best I have ever experienced. Stella worked with me designing my kitchen, and was kind and patient all the way. I would highly recommend them. They made decisions easier, and of course the quality of production is exceptional. I also dealt with Joe, the manager, who was outstanding in his care and customer service.

Reply from Neptune - Belfast
Called in to Neptune Ormeau Road…
Called in to Neptune Ormeau Road Belfast on a cold and rainy November morning. I was met by James with a big smile and a cup of hot mulled wine and a mince pie. Most welcome! All the staff are so friendly and informative. I left with a free candle after registering for the News letter and a free ceramic Christmas house with a small purchase. Such lovely experience. Thank you. Tara

Reply from Neptune - Belfast
Picked up chairs in Belfast shop to…
Picked up chairs in Belfast shop to match table bought earlier. Pleasant efficient staff.

Reply from Neptune - Belfast
Olivia love seat
Olivia love seat
Good communication regarding delivery. Item arrived and looks classic

Reply from Neptune - Belfast
I was able to continue to use a brolly…
I was able to continue to use a brolly which is at least 10 years old. I have to say the quality of build is first class and really made to last.
We had thought we would need a brand new brolly and some were priced many hundred of Euros, while the replacement cover was less than €100. Fantastic value for money

Reply from Neptune - Belfast
Beautiful piece
Got a wardrobe from Neptune. Quality is amazing and the delivery and setup was seamless. Would thoroughly recommend!

Reply from Neptune - Belfast
Kept totally informed of delivery…
Kept totally informed of delivery details etc delivery and set up was perfect! There was a post delivery query which has been managed swiftly by Rebecca
10/10 team Neptune

Reply from Neptune - Belfast
I purchased a few kitchen units…
I purchased a few kitchen units recently.
The staff in Neptune were very helpful and informative.
I found the experience good though previous times when I have visited the shop, staff completely ignored 6 I left without purchasing anything.
Another

Reply from Neptune - Belfast
Disappointing experience
I have ordered and paid for items 3 weeks ago and have heard nothing since
Very disappointed with service

Reply from Neptune - Belfast
Excellent customer service
Excellent customer service. Item arrived on time and was well packaged.
Great service
Great service, very helpful and good delivery service. I chose a hall table and am delighted with it.
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