Always a great service from Neptune, setting up, taking away the packaging and making sure everything is perfect before they leave. Andre and Liam did an amazing job (in the middle of a heatwave) and... See more
Location
Switch locationCanada Mill, Amersham Road, HP5 1NG Chesham, Buckinghamshire, GB
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See what reviewers are saying
A 4.5 star review (because there’s always room for improvement). The Chesham team have been largely great from design through to fitting. A couple of miscommunications along the way resulted in additi... See more
So impressed with this lovely store. We bought a kitchen and it is so well made and the design service was top drawer. Jodie left no stone unturned and was not at all pushy but considered what was in... See more
Company replied
Visited Neptune for the first time as my wife and I had been advised to visit by friends. Very impressed by the store, design and products. We were greeted by Emily who was very helpful and polite, ma... See more
Company replied
Company details
- Furniture Store
- Furniture Accessories
- Garden Furniture Shop
- Interior Designer
- Kitchen Supply Store
- Living Room Furniture Store
About Neptune - Chesham
Written by the company
Over the years, we’ve been trying to come up with the best way to say, “Hello, we’re Neptune, and this is who we are.” It’s easy to learn that we’re an interiors brand – our stores, and our website will tell you that in no time. But while our designs are a huge part of who we are, ‘the why’ and ‘the how’ almost matter more than ‘the what’. It’s easy to tell you what we do, it’s harder to explain why. That’s where our philosophy – a different perspective – comes in. Three words that sum up our entire reason for being.
We’re Neptune.
We do what we do because we believe our designs can make your life that little bit happier, easier and better.
We do that with honesty, rigour and kindness, using the best materials, the most trustworthy of techniques, surrounded by people who genuinely care about creating things that are timeless. And we always lead with heart.
We’re a British-born and raised interiors and lifestyle brand who design and make furniture, lighting and accessories for your whole home.
Reviews
At Neptune, we fundamentally believe that things can always be better. And there's nothing like hearing if that’s the case, first-hand. Honest words from real customers - the good and, whilst of course it’s something that we hope doesn’t happen often, the bad, too.
Transparency is as important to us as getting it right and we’re thrilled to see so many of our customers choose to share their experience of Neptune here. That way, our future customers can make informed decisions, and we get the opportunity to put anything that wasn’t perfect first time, right.
Everything we do is designed to make your life that little bit easier, so we hope you’ll be happy to leave a few words below - to make your fellow customers lives that bit better.
Contact info
Canada Mill, Amersham Road, HP5 1NG, Chesham, Buckinghamshire, United Kingdom
- 01494 398472
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Reply from Neptune - Chesham
Very helpful
Very helpful, efficient staff (in store and delivery) and great quality garden table.

Reply from Neptune - Chesham
A beautiful piece of furniture we know…
A beautiful piece of furniture we know will last a lifetime time and the delivery was perfect, the guys very helpfully put it in place for me, put it together and took away all of the rubbish. A wonderful experience.

Reply from Neptune - Chesham
Very happy customer Just had fantastic service from Laura.
Just had fantastic service from Laura.
She listened, sorted me out swiftly and I have a new side table coming. Excellent job.
Previously I had called 3 other stores and whilst they did nothing wrong / they didn't offer to supply the table and arrange for me to collect it locally to save delivery cost as I live near head office - thank you Laura you deserved my business 💕

Reply from Neptune - Chesham
Wildwood Very helpful & welcoming in your…
Very helpful & welcoming in your Chesham store by all staff members which makes one very happy customer:)
Thankyou for all our amazing luxury paints purchased in store .

Reply from Neptune - Chesham
Cushions are a great hit
We checked out the cushions in store, bought one to check if it worked with the new decor. THe cushions were a great match and we bought another 5 which arrived within a few days. Great quality
Very helpful service in the shop and on…
Very helpful service in the shop and on delivery. I’m delighted with my table - it looks great!

Reply from Neptune - Chesham
Treats galore even for the dog 😍
I visited Neptune today with my eldest daughter and doggy Heidi 🐶! We were served by lovely shop attendants and even managed to grab some fantastic Christmas bargains to boot! Even Heidi got a treat! Lovely experience

Reply from Neptune - Chesham
Lovely store & team goes above & beyond
This is such a lovely store and the team are so accommodating - I stopped by over Christmas, desperate to pick up a specific decoration and with none left on the shop floor, the cashier went off scouring their in-store decorated trees to find one for me. A+ service.

Reply from Neptune - Chesham
Our new bar stools look great in the…
Our new bar stools look great in the kitchen - and are so comfortable! Great support from the team at Chesham - and delivery was quick (next day but one - impressive!). Patsy was really helpful in sorting the delivery - thank you!

Reply from Neptune - Chesham
The service is always excellent
The service is always excellent. Warm welcome and very helpful in every way.

Reply from Neptune - Chesham
I think you need to advertise more I…
I think you need to advertise more I live in Chorleywood have taken lots of people to Chesham as they did not know it was there

Reply from Neptune - Chesham
I absolutely love this shop!
I absolutely love this shop! It’s my special me time, where I am surrounded by beautiful things and positive energy. The staff are so helpful. They never try to up-sell but leave the furniture and accessories to sell themselves which isn’t difficult as the quality is fabulous. It may seem expensive but when you buy season after season you see how they blend products and colour schemes so that everything always feels in vogue. I recommend Chesham to my friends as I feel it has the friendliest staff and fabulous displays.

Reply from Neptune - Chesham
All round five star experience
We have been delighted with our Neptune kitchen. Every step of the way from initial planning and design to installation has been done to the highest standards. Any questions or concerns we might have were addressed immediately. Everyone we dealt with was pleasant, helpful and attentive. The final outcome is our dream kitchen.

Reply from Neptune - Chesham
Great customer service searching for…
Great customer service searching for all sorts from stock room!
Always a pleasure…
Always a pleasure to shop at Neptune (Chesham). Staff are extremely helpful and friendly, no matter how small your purchase.

Reply from Neptune - Chesham
Great store and Marilyn was so helpful!
We spent some time in the store looking for furniture and bedding and had the pleasure of Marilyn who helped us and offered assistance with our purchase - very helpful and will definitely be back!
Very helpful staff in branch
Very helpful staff in branch. Purchased Wycombe bench. Good quality. Delivery team were really good. Kept in touch all the way.

Reply from Neptune - Chesham
Over the past few months we have been…
Over the past few months we have been using Neptune (Chesham) to help furnish our new home. We have been very impressed not only with the quality of the items we have ordered, but also by the level of customer service we have received in store by our contact Laura Myatt. Delivery and installation was also first class! Can’t speak highly enough of this store. Well done and thank you for all your help!

Reply from Neptune - Chesham
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