Love going to the Chichester store , the ladies are always helpful , friendly and professional. We saw Karon for our first kitchen design visit. She listened to our needs and came up with some really... See more
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Our visit to Chichester was exceptional. Eden was most helpful and knowledgable and spent a long time with us- she was also very patient !Subsequently we have ordered a bed/headboard and we have spoke... See more
Went into the Chichester store today to mainly look at the sales goods. I was needing one certain plate that wasn’t on the shelf and the staff were so helpful hunting high and low for me and they fou... See more
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Fantastic morning with Becky this morning. We watched her rustle up three lovely, delicious summer dishes which we then all sampled afterwards. Debs made it extra special by being very attentive supp... See more
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Company details
- Furniture Store
- Furniture Accessories
- Garden Furniture Shop
- Interior Designer
- Kitchen Supply Store
- Living Room Furniture Store
About Neptune - Chichester
Written by the company
Over the years, we’ve been trying to come up with the best way to say, “Hello, we’re Neptune, and this is who we are.” It’s easy to learn that we’re an interiors brand – our stores, and our website will tell you that in no time. But while our designs are a huge part of who we are, ‘the why’ and ‘the how’ almost matter more than ‘the what’. It’s easy to tell you what we do, it’s harder to explain why. That’s where our philosophy – a different perspective – comes in. Three words that sum up our entire reason for being.
We’re Neptune.
We do what we do because we believe our designs can make your life that little bit happier, easier and better.
We do that with honesty, rigour and kindness, using the best materials, the most trustworthy of techniques, surrounded by people who genuinely care about creating things that are timeless. And we always lead with heart.
We’re a British-born and raised interiors and lifestyle brand who design and make furniture, lighting and accessories for your whole home.
Reviews
At Neptune, we fundamentally believe that things can always be better. And there's nothing like hearing if that’s the case, first-hand. Honest words from real customers - the good and, whilst of course it’s something that we hope doesn’t happen often, the bad, too.
Transparency is as important to us as getting it right and we’re thrilled to see so many of our customers choose to share their experience of Neptune here. That way, our future customers can make informed decisions, and we get the opportunity to put anything that wasn’t perfect first time, right.
Everything we do is designed to make your life that little bit easier, so we hope you’ll be happy to leave a few words below - to make your fellow customers lives that bit better.
Contact info
Drayton Lane, Drayton, PO20 2EW, Chichester, West Sussex, United Kingdom
- 01243 904417
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Myself and a friend went to a cooking demonstration …
Myself and a friend went to a cooking demonstration today at Neptune Chichester our first experience. We both throughly enjoyed it. We were greeted with coffee whilst being shown through to a kitchen area. The demonstration was being taken by Becky Wilkinson a lovely lady who is a professional cook and home economist and works with many well known chefs. She made Five Veg Dhal, Vegetable Shaksuka with Feta & Rose Harissa followed byPomegranate & Orange cake. All 3 dishes we were served to try along with a glass of Prosecco. They were all absolutely delicious. We were given a recipe booklet with them in to take home so we can cook them ourselves. We were also given a Neptune candle. It cost £20 per person so really good value. Becky was on hand to answer any questions afterwards. I highly recommend this event which they hold seasonally.

Reply from Neptune - Chichester
Cookery demonstration with Becky…
Cookery demonstration with Becky Wilkinson. What a fabulous morning ! Becky was wonderful - fun, informative and charming. Neptune staff so engaged and helpful. What a great store (great location too and the food was delicious 😋). 10/10

Reply from Neptune - Chichester
Neptune Chichester and Becky Wilkinson
Just finished tasting the delicious results of a fabulous cooking demonstration with Becky Wilkinson at Neptune Chichester.
Love Becky’s recipes, the Neptune Kitchens and the Chichester store.
Becky and the Neptune staff are wonderfully friendly. It’s such a beautiful place… if only I could live there.

Reply from Neptune - Chichester
Excellent staff at Chichester
Excellent staff at Chichester. Jenny helped us and was charming a very good asset for your company

Reply from Neptune - Chichester
Regulars from the New Forest
We travel from the New Forest to visit this store. Beautiful store in a beautiful setting with a great deal of interior inspiration. Staff are always welcoming and friendly, they take a genuine interest in your projects and offer valuable suggestions and advice.

Reply from Neptune - Chichester
Excellent advice
Very knowledgeable and listened to what I was thinking of and then made constructive and very good suggestions! Very happy with Helena's approach and ideas which will be implemented. Thank you

Reply from Neptune - Chichester
Superb service and wonderful experience…
Superb service and wonderful experience again, staff always willing to take the time to help customers make the right decisions. Thank you

Reply from Neptune - Chichester
We are delighted with our lovely…
We are delighted with our lovely Suffolk kitchen. Special thanks to Sophie from the Chichester store who was a massive help from start to finish, Ian our project Manager and Ian our fitter. Many thanks...Neil & Melissa

Reply from Neptune - Chichester
Flower arranging
Really helpful staff advising me on my flower stem and vase choice

Reply from Neptune - Chichester
A beautiful shop with lovely helpful…
A beautiful shop with lovely helpful staff. Really a treat to visit.

Reply from Neptune - Chichester
Neptune in Chichester is an absolute…
Neptune in Chichester is an absolute delight to visit. The beautifully designed showroom displays their wonderful range of furniture and home accessories so well. Excellent customer service, staff are so helpful especially Jo and Helena who really helped us on our visit recently. Would thoroughly recommend a visit.

Reply from Neptune - Chichester
A disappointing candle
Purchased a nice candle in April. The wick has burned right down to the bottom leaving around 60% of the wax behind. It now doesn’t light. I politely requested their comments about this deficient item (we know Neptune candles are not cheap, but we love the fragrance) as we are fairly proficient with a range of candles in our home and we’ve not encountered this before. To be replied to with ‘read the instructions’ (I paraphrase a little) is not overly helpful …. I’ve reviewed Neptune very positively in the past so sadly this is an exception.

Reply from Neptune - Chichester
Went in but didn’t stay as no one…
Went in but didn’t stay as no one acknowledged us, not even good morning or hello. After walking round decided to leave, the general atmosphere was not good, quite funereal!

Reply from Neptune - Chichester
Beautiful showrooms
Beautiful showrooms with very helpful, pleasant staff. very much enjoyed making our purchase & looking forward to receiving later in the year.

Reply from Neptune - Chichester
Love the product and our local store at…
Love the product and our local store at Chichester

Reply from Neptune - Chichester
Mood Board Workshop
A brilliant workshop with Helena creating a mood board for a potential decorating project with the benefit of her expertise with co-ordinating colours, encouraging you to be more adventurous with colour and helping to select matching fabrics and accessories. Great hosting again by Neptune.

Reply from Neptune - Chichester
I visited Neptune Chichester for an…
I visited Neptune Chichester for an evening with the stores design team . My friend and arrived and we were able to browse and enjoy the store’s stylising,
The staff couldn’t have been more friendly, they have extensive product knowledge and fully understand people and there design requirements wether you want just some help stylising a sofa with cushions and texture, to planning a new kitchen installation. The team at Chichester will help you every step of the way.
A thoroughly enjoyable evening.

Reply from Neptune - Chichester
110% Delighted
I cannot rate Katie, Sophie, Ian. Jo and Bryn highly enough for their professionalism, enthusiasm, design and build quality at the Chichester store. We are beyond delighted with our stunning kitchen. Our space was a little unusual and they relished making it everything we wanted! The after care is second to none too!

Reply from Neptune - Chichester
Friendly staff in the shop & prompt…
Friendly staff in the shop & prompt delivery of the item

Reply from Neptune - Chichester
We had our kitchen from Neptune last…
We had our kitchen from Neptune last Autumn and it was and is still fantastic. The team in Chichester are amazing and couldn’t have been more helpful and on hand throughout and after the process. The design process was excellent and Katie and Jo did a brilliant representation of what we would get and on installing on Ian was on hand to liaise with the builders and fitters to make sure it was perfect. The after care is second to none and even now if I have an issue they are available to help. The quality of the kitchen is top notch and it does everything they claim in the showroom.

Reply from Neptune - Chichester
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