We would like to say a huge thank you to Debbie and the rest of the design team at Neptune Colchester for helping our living room design come to life. We are simply blown away by the end result and... See more
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See what reviewers are saying
We had looked everywhere for a new suite but kept returning to the original one we saw in this Neptune store . It is our favourite Neptune & all the ladies are friendly & helpful . The l... See more
I want to write a review about Alfi &Josh the delivery guys. I can’t thank them enough for their support and hard work over the last 2 days with 2 Home Design installations! Nothing was too much troub... See more
We ordered the Arundel table, bench with Tilbury dining chairs and Tilbury bar stools for the kitchen island and all looks as amazing as we hoped! Alfi and Kieran who delivered, unpacked and fitted t... See more
Company details
- Furniture Store
- Furniture Accessories
- Garden Furniture Shop
- Interior Designer
- Kitchen Supply Store
- Living Room Furniture Store
About Neptune - Colchester
Written by the company
Over the years, we’ve been trying to come up with the best way to say, “Hello, we’re Neptune, and this is who we are.” It’s easy to learn that we’re an interiors brand – our stores, and our website will tell you that in no time. But while our designs are a huge part of who we are, ‘the why’ and ‘the how’ almost matter more than ‘the what’. It’s easy to tell you what we do, it’s harder to explain why. That’s where our philosophy – a different perspective – comes in. Three words that sum up our entire reason for being.
We’re Neptune.
We do what we do because we believe our designs can make your life that little bit happier, easier and better.
We do that with honesty, rigour and kindness, using the best materials, the most trustworthy of techniques, surrounded by people who genuinely care about creating things that are timeless. And we always lead with heart.
We’re a British-born and raised interiors and lifestyle brand who design and make furniture, lighting and accessories for your whole home.
Reviews
At Neptune, we fundamentally believe that things can always be better. And there's nothing like hearing if that’s the case, first-hand. Honest words from real customers - the good and, whilst of course it’s something that we hope doesn’t happen often, the bad, too.
Transparency is as important to us as getting it right and we’re thrilled to see so many of our customers choose to share their experience of Neptune here. That way, our future customers can make informed decisions, and we get the opportunity to put anything that wasn’t perfect first time, right.
Everything we do is designed to make your life that little bit easier, so we hope you’ll be happy to leave a few words below - to make your fellow customers lives that bit better.
Contact info
342 London Road, Stanway, CO3 8LT, Colchester, Essex, United Kingdom
- 01206 212 650
4.9
Excellent
266 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Reply from Neptune - Colchester
Good evening Kate,
We're glad you found our staff friendly and great to hear the store looked beautiful. Thanks for your lovely feedback!
Warmest regards
Charlene
Store Leader
Ant and Jason the delivery guys were…
Ant and Jason the delivery guys were brilliant. A credit to Neptune and I would request these twos guys on any future deliveries.
Neptune furniture arrives beautifully wrapped and very good quality.
Diane at the Colchester branch was very helpful.
August 13, 2025
Unprompted review
Reply from Neptune - Colchester
Hi there! Thank you for taking the time to leave us your 5* review and for your comments about Ant, Jason and Diane. We love reading reviews about our teams and will be sure to pass this on. We look forward to seeing you again soon. With warmest regards. Scott
all round 100%
The chairs I bought were excellent and the delivery and shop experience were 100%
August 5, 2025
Reply from Neptune - Colchester
Good evening Adrienne,
We are so glad you had such a wonderful experience with our chairs and delivery service! Thank you for taking the time to leave your fantastic feedback.
Warmest regards
Charlene
Store Leader
Excellent delivery crew of my Edinburgh 110 coffee table
I had a Edinburgh 110 Square coffee table delivered this morning and Alfi & Josh the delivery crew was extremely polite and helpful they delivered on time and even called to let me know that they would be arriving on schedule! They was respectful of my property by taking of their shoe’s even when I said it wasn’t necessary! Neptunes should be proud to have Alfi & Josh working for them! Thank you Alfi & Josh and l hope they had a safe journey back to Bath!
August 1, 2025
Unprompted review
Reply from Neptune - Colchester
Good evening Sheree,
We appreciate you sharing your delivery experience. We're happy to hear that the delivery crew was polite, helpful, and respectful of your property. We will pass along your kind words to them. Thank you for your feedback!
Warmest regards
Charlene
Store Leader
Reply from Neptune - Colchester
Good evening Carl,
We're glad our staff was friendly and polite. Thank you for your positive feedback; we appreciate it.
Hope to see you again in store soon.
Warmest regards
Charlene
Store Leader
Friendly open service from the store…
Friendly open service from the store staff.
Kept informed about delivery, good service on time.
July 23, 2025
Reply from Neptune - Colchester
Good morning Joanne,
We appreciate you taking the time to leave us this wonderful feedback! We're happy to hear that you were kept informed about your delivery.
Look forward to seeing you in store soon.
Warmest regards
Charlene
Store Leader
Great ideas come from Neptune
Shopping at Neptune stores is a lovely experience. The range of furniture is excellent and although the products demand a premium price the quality is excellent.
July 22, 2025
Reply from Neptune - Colchester
Good morning David,
We appreciate you sharing your thoughts. It's great to hear you find shopping with us a lovely experience and that you're impressed with our furniture's quality.
Have a lovely day.
Warmest regards
Charlene
Store Leader
Fabulous Neptune
Neptune is a fabulous store with a selection of gorgeous wall hangings, furniture, bed linen and everything you could wish for in a kitchen and a lot more. The staff are friendly and professional and are ready to take time to help with any query. I thoroughly recommend a visit to the Neptune store to see for yourself. You will not be disappointed.
July 15, 2025
Reply from Neptune - Colchester
Good morning Caroline,
We're happy to hear that you enjoyed your visit to our store and appreciate our selection of items. It's great to know that our team's service met your expectations. Thank you for your recommendation!
Look forward to seeing you soon.
Warmest regards
Charlene
Store Leader
Ideal and looks great.
Lovely looking and a good size. It’s a sturdy, functional table and I’m very happy with it. Very helpful staff in Colchester every time we visited the shop.
June 17, 2025
Reply from Neptune - Colchester
Good morning Tracey,
We're happy that you are pleased with the table's look, size, and sturdiness. We appreciate your kind words about our helpful team here at Colchester and your feedback.
Hope to see you again soon.
Warmest regards
Charlene
Store Leader
Very helpful and informative staff
Very helpful and informative staff. Beautiful atmosphere, very peaceful in the Colchester showroom. Products just what I was looking for. Delivery was a problem as there was temporary restricted access but the two gentlemen manoeuvred expertly and delivered my furniture without a fuss and were very pleasant and courteous. Excellent service.
June 3, 2025
Reply from Neptune - Colchester
Good Morning Jennifer,
Thank you for taking the time to leave your feedback. We're happy to hear that you found our staff helpful and the showroom peaceful and that your delivery went smoothly despite the access challenges and that you are pleased with our service.
We look forward to welcoming you in store again soon.
Warmest regards
Charlene
Store Leader
You were able to change our delivery…
You were able to change our delivery date to meet our needs. Drivers were very through and explained what to do regards cleaning our product. Very please with the whole delivery process.
May 27, 2025
Reply from Neptune - Colchester
Good morning Mick,
We're happy to hear that we could accommodate your delivery needs. It's great to know our drivers were helpful and thorough. Thank you for your positive feedback!
Look forward to welcoming you in store again.
Warmest regards
Charlene
Store Leader
After trying many paint colours from…
After trying many paint colours from several companies, I visited Neptune Colchester. Danielle very quickly recommended a few shades to try, based on pictures of our (difficult!) room and my aspirations. The colours were perfect! The paint itself is excellent, goes on well and with great coverage.
All the staff are so friendly and helpful, none more so than Danielle.
May 5, 2025
Unprompted review
Reply from Neptune - Colchester
We are so happy to hear that you had a positive experience at our Colchester store. It sounds like Danielle provided you with excellent service and helped you find the perfect paint colors for your room. We strive to offer our customers a personalized experience and are thrilled that Danielle was able to meet your needs. We are also pleased to hear that you are happy with the quality of our paint. Thank you for taking the time to share your feedback.
Excellent service both in store at…
Excellent service both in store at Colchester and delivery
May 7, 2025
Unprompted review
Reply from Neptune - Colchester
Thank you for your kind words! We're delighted to hear you had a positive experience both in-store and with your delivery. We appreciate your feedback and strive to provide excellent service to all our customers.
Delighted with my extendable dining…
Delighted with my extendable dining table. The technicians delivering were exceptional with such care and considered handover. Delighted to receive such exceptional customer service. I will be buying again!
April 14, 2025
Ordered paint online
Ordered paint online after buying match pots in store, on the recommendation of the interior designer.
Paint arrived really quickly via DPD, so well packed, not a chance of spilling! Kept informed at all times about my delivery. Paint quality is superb! 👌 Great coverage, lovely colours!
April 9, 2025
Easy to order and I forgot to add…
Easy to order and I forgot to add voucher I had at checkout, phoned them and they honoured it. Great item arrived fast.
March 13, 2025
Beautiful picture
Beautiful picture, perfect in our sitting room after a two year search!
March 11, 2025
Love the store
Love the store, the professional staff and the many many beautiful items of furniture. Great for inspiration but be warned…it’s addictive and you may not leave empty handed.
January 28, 2025
Clemmie Headboard
Just wish that the product was made in this country- we had to wait from July to December for our order.
December 10, 2024
Reply from Neptune - Colchester
Good Afternoon, Alan
Thank you for taking the time to leave your review. We look forward to seeing you in store again soon.
Warmest regards
Charlene
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