Neptune - Southport Reviews 

My favourite place to visit. Staff are very great and when I've asked for advice they've been very helpful. When I've ordered items they've arrived promptly.

Amazing as always. Beautiful quality furniture and super helpful staff

Delivery arrangements were haphazard Order Arrived separately 2 weeks apart and had bad crush marks which are still present 4 weeks on. Quality of upholstery work not as good as I would expect for price of over £4500 for 1 small settee and 6 dining chairs. Wavy seams and inconsistent folds. Had I realised these were made in China and not uk or Europe I probably would not have ordered here. I’ve had better quality and delivery from cheaper uk suppliers. Neptune presents itself as a uk based company and isn’t explicit in its use of Chinese manufacture.

The staff at the Mere Brow, Southport branch were very friendly and helpful. We had two furniture deliveries and on each occasion the delivery men were polite, organised and respectful. We love our dining chairs and also the large dresser! They have been much admired and we are very proud of them.

Gorgeous products, I'd buy just about everything in the shop if I could afford to do so.
Service always excellent, very helpful too with suggestions.

Don't hesitate purchasing from Neptune at Southport, everything was a joy from the design process to installation by Rob . My kitchen and utility are stunning with so many design features which make them a joy to use and a sight to behold.

Fabulous service from start to finish . You feel like you can trust them to deliver quality and timescales . And they did . The fitting service is second to none .

Excellent service and lovely helpful staff as always.

Great looking store. Very helpful people .

Excellent company to deal with. They are more expensive than others but they offer another level of style. Very nice staff both in store and right thru administration to delivery guys.

Great products & lots of help in the stores

Good quality furniture delivered in a sensible time scale . Very happy with Neptune

One of the strangest stores I've ever been in! It's like being in someone's house but it's SO nice! Very friendly staff and could quite easily spend a fortune in there!

Thank you so much for helping us choose ( especially Lindsey) and purchase the furniture we took delivery of yesterday. It fits perfectly and looks amazing, exactly as we’d hoped. The quality is excellent and the colour perfect.
The wait was well worth it! The delivery team arrived early, were well organised and it was delivered well packaged, with everything taken away.A lovely store, a pleasure to deal with and very friendly, knowledgeable, helpful people. Thank you

I love the whole experience of shopping at any Neptune store and every item I have ever bought has been of the highest quality and standard and the Neptune team are lovely

Purchased small and medium storage jars with lids for tea, coffee and sugar - look great on counter top. Good quality, very pleased with the items.

Great paint. Postage on time.
Easy transaction.

The table and chairs are high quality and look wonderful. I was disappointed that it took 14 weeks from ordering to delivery. Because of the weight of the table, it is a 2 person task to insert/remove the central sections. Also, unlike my other Neptune table, there doesn’t seem to be an under table area for storage of the spare sections.

Helpful staff and a lovely show house setting make browsing and shopping a real pleasure. Neptune products are beautifully displayed and the quality of the goods is unmistakable. I love going there.