The rucksack purchased was as expected and at the best price available. It would have been nice to have an additional front pocket but for an 18L it was one of the few that came with a waist/hip strap... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Ski helmet purchase is tricky to get right, even when you are in a shop. So I had my concerns about online purchasing. But Nevisport were efficient and easy to deal with, even though the helmet didn't... See more
Company replied
No issues at all with the website or price, but the delivery service really spoilt my experience with Nevisport. Poor tracking, delays, has it disappeared all together? But my boots finally arrive... See more
Company replied
I used the the Zoka trainer measure tool first before ordering the size however the shoe was too small. Returns were easy via Asda the refund came about 2 weeks later.
Company replied
Company details
- Climbing Club
- Activewear Store
- Camping Store
- Men's Clothing Store
- Running Store
- Winter sport Store
- Women's Clothing Store
Written by the company
Nevisport is the UK's premier outdoor store. Find everything you need for camping, hiking, skiing, climbing and more. Buy online or from one of our nationwide stores.
Contact info
Vermont House, 149 Vermont Street, Kinning Park, G41 1LU, Glasgow, United Kingdom
- 01397 704921
- orders@nevisport.com
- www.nevisport.com
3.9
Great
3K reviews
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Great company!
Super product range and decent prices. Very quick depatch and delivery! Can't fault them in any way
May 1, 2026
Reply from Nevisport
Hi Diane,
We're so glad you found our product range super and our prices decent. We appreciate your kind words about our quick dispatch and delivery. Thanks for shopping with us.
Kind Regards
Nevisport
Still waiting for my order to be…
Still waiting for my order to be delivered, and two requests for feedback! One response from customer service in 2 weeks. Refund via PayPal requested. A shame but won't be using again.
*reply to Nevisport. I have emailed you 4 times to resolve this matter, with no response. Maybe spend more time on your customer service and less replying to negative reviews, and people won't feel the need to leave them.
May 21, 2026
Reply from Nevisport
Hi John,
We are sorry to hear about your experience. Our delivery partners tracking shows this as having been delivered on 3rd of June. If you have not received this please contact our customer care team who will attempt to resolve.
Kind Regards
Nevisport
Good prices and very good service from…
Good prices and very good service from the on-line site
May 21, 2026
Reply from Nevisport
Hi Derek,
We appreciate your positive feedback. We are happy you were pleased with our service. Thanks for shopping with us.
Kind Regards
Nevisport
Reply from Nevisport
Hi Iain,
We appreciate your feedback. We are glad our stock, pricing, and delivery met your expectations. Thanks for shopping with us.
Kind Regards
Nevisport
Reply from Nevisport
Hi Willam,
We appreciate your positive feedback. We are happy you were satisfied with our prices and prompt delivery service. Thanks for shopping with us.
Kind Regards
Nevisport
Sent me used trainers which included…
Sent me used trainers which included someone’s insoles, were great about returning them etc however I am now chasing for a postage refund.
May 20, 2026
Reply from Nevisport
Hi Georgia,
We sincerely apologize for receiving used trainers and the delay with your postage refund. We are actively looking into this for you.
Kind Regards
Nevisport
Reply from Nevisport
Hi Neal
Thanks for your feedback. It's great to hear that your order arrived on time and that you had a positive experience shopping with us.
Kind Regards
Nevisport
Great online service & price.
Easy to navigate website, easy to order & the items arrived super quick.
May 19, 2026
Reply from Nevisport
Hi George,
We're delighted you found our website easy to use and that your order arrived quickly. Thank you for your positive feedback.
Kind Regards
Nevisport
Found the product I was after at a good…
Found the product I was after at a good price. The carrier contacted me to say they were awaiting it but nothing again till day of delivery . A bit more comms from Nevis sport would be nice . The item great and good website . Just wish shops were nearer to me
May 19, 2026
Reply from Nevisport
Hi Colin,
We appreciate your feedback and are glad you found the product you needed at a good price. We understand your desire for more communication regarding your delivery and will certainly review our processes to improve this. We hope to see you again soon.
Kind Regards
Nevisport
Reply from Nevisport
Hi Simon,
We appreciate your positive feedback. We're glad you found our price, dispatch, and delivery perfect. Thanks for shopping with us.
Kind Regards
Nevisport
Returns process was easy
I used the the Zoka trainer measure tool first before ordering the size however the shoe was too small. Returns were easy via Asda the refund came about 2 weeks later.
May 18, 2026
Reply from Nevisport
Hi Sarah,
We appreciate your feedback regarding the sizing and return process. We are sorry the shoe was too small despite using our tool.
Kind Regards
Nevisport
Great boots at a good price and…
Great boots at a good price and delivered on time. Couldn’t ask for more. Thank you Nevisport.
May 18, 2026
Reply from Nevisport
Hi Gillian
We are delighted you're pleased with the boots, price, and timely delivery. Thank you for your wonderful feedback.
Kind Regards
Nevisport
Reply from Nevisport
Hi Chris,
We appreciate your positive feedback. We are happy you were pleased with our product and timely delivery. Thanks for shopping with us.
Kind Regards
Nevisport
Reply from Nevisport
Hi Michael,
We appreciate your positive feedback on our delivery and pricing. Thank you for sharing your experience.
Kind Regards
Nevisport
Reply from Nevisport
Hi Marcin,
Thanks for your feedback. We're glad you enjoyed your experience. We appreciate your kind words.
Kind Regards
Nevisport
Communication was poor throughout the…
Communication was poor throughout the process.
Product was faulty and leaked excessively on first use.
I had to chase initial delivery and refund. Did receive refund but I wouldn't use this company again
April 1, 2026
Reply from Nevisport
Hi Paul ,
We are truly sorry to hear about your experience with the faulty product and communication issues. We appreciate you bringing these concerns to our attention and will use your feedback to improve our services.
Kind Regards
Nevisport
Good value and good service
Good price for these walking boots and they arrived well within the dates given. Good quality and all as expected.
May 15, 2026
Reply from Nevisport
Hi Kit
We're happy to hear you found a good price for your walking boots and that they arrived promptly. We're glad they met your expectations. Thanks for shopping with us.
Kind Regards
Nevisport
It took 8 days to receive this item
It took 8 days to receive this item. I'm not sure what was going on but the delivery company was emailing saying we have your parcel and it will be delivered 2 days ago.... some inefficiency in their dispatch system for sure.
May 15, 2026
Reply from Nevisport
Hi Greg,
We appreciate you sharing your experience regarding the delivery delay. We are actively reviewing our dispatch process to prevent similar issues.
Kind Regards
Nevisport
Reply from Nevisport
Hi Peter
We're delighted you're pleased with your shoes, the delivery, and the price. Thanks for shopping with us.
Kind Regards
Nevisport
Good price and service just no refund yet.
It’s a shame as I wanted to write a review to encourage people to buy from smaller companies like this instead of Blacks / Rab / JD etc.
I sent my 14 year olds coat back on 11th May and I still have not had a refund.
It was a good price and I was sceptical that it wouldn’t arrive.
I cannot buy another until I’ve had that money.
I emailed Customer Service on 19th May to see if they had recieved it.
They did reply which is always a bonus. In fact they replied the same day. I was told I would receive a refund within 10 working days.
Parcel Number: NEVF156839963
May 4, 2026
Reply from Nevisport
Hi Rebecca,
We appreciate you sharing your experience. We understand your frustration regarding the refund delay and the impact it has on your ability to make another purchase. We are actively looking into this for you.
Kind Regards
Nevisport
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