Newlaptopaccessory Reviews 

559
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 144 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently praise the impressive selection of replacement batteries and chargers that are often hard to find elsewhere online. People also mention that items usually arrive well-packaged, include helpful installation tools, and function just like original equipment. Many buyers are consistently happy with the helpful customer support team that confirms part specifications before shipping. However, some customers also noted experiencing delivery delays due to international shipping or handling by carriers. A few reviewers additionally mentioned receiving incorrect replacement parts or encountering products that failed to work properly over time.

What people talk about most

Product

Reviewers mention positive feedback about product quality, noting that the batteries fit well and function... See more

Quality

People report positive experiences with quality, highlighting that the products are well-built and match... See more

Delivery service

Clients share positive opinions on delivery_service, frequently highlighting fast shipping and reasonable... See more

Order

Customers consistently note positive experiences with order processes, highlighting that everything goes... See more

Price

Users describe positive interactions with price, noting affordable costs and great deals found during their... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've already ordered twice from this seller, both times the delivery was on point, batteries are great value and work as expected. Also seller reached out to check if everything was ok, which is very... See more

Company replied

Rated 5 out of 5 stars

5 stars! My laptop charger gave up and it was difficult to find a new one. Newlaptopaccessory came through, supplied me with a factory brand new charger. They even emailed me to make sure I... See more

Rated 5 out of 5 stars

I purchased a laptop battery thinking it was what I needed for my laptop that was not working. The battery came super quick but wound up being the wrong one (my fault) and turns out I didn’t need it a... See more

Rated 5 out of 5 stars

The ordering process went smoothly. Due to delivery from China, there was a slight delay in delivery, but everything was within reason and the product arrived as desired. For reasons beyond the selle... See more


Company details

  1. Electronics & Technology

Information provided by various external sources

Sell new high quality laptop accessories, batteries, adapters, screens, keyboards, etc. at the low price


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

559 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 83% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(559)

211 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Any time again

Friendly communication, well packed accu for my laptop; delivery in exact time, top price and top quality. Anytime again.

June 15, 2025
Unprompted review
Newlaptopaccessory logo

Reply from Newlaptopaccessory

Thanks for your order. we will continuously provide good products in good quality and price to our worldwide customers.

Rated 5 out of 5 stars

Excellent Service

I ordered one of their batteries off their website and it arrived in relatively good time, however the battery I had gotten turned out to be defective where it couldn't boot up my device without being plugged in. I contacted their support email, and they were very proactive in trying to help me diagnose the issue. In the end, they gave me a full refund without having to return the battery back. While I think I was just unlucky with the purchase, I cannot deny that their customer service was beyond my expectations.

June 19, 2025
Unprompted review
Rated 4 out of 5 stars

The battery I ordered arrived well…

The battery I ordered arrived well packed and was correct for my application. I was unable to track my package, however, which was worrysome. I had recently been scammed by another vendor who took my money but never delivered my goods. Better email communications with your customers would greatly improve your business.

May 22, 2025
Rated 5 out of 5 stars

Professional experience

I ordered a new battery for my laptop and it arrived just within 14 working days. On arrival I had to add around 9€ in taxes which was paid directly to the courier. I was not aware of that, but it was fine for me. The battery was packed very well and with care and even came with all necessary tools which were needed to change the old to the new one.
Unfortunately the battery in the end was not the correct one as for my battery type there are two models with very minor differences.
But I have to say, that the return and refund process was handled professionally and quick. A return label was send via email and once my return arrived, they immediately refunded me.
So in the end unfortunately it was not the correct battery, which also was my own fault, but they handled everything with professionalism.
I am going to order again to get the correct one now.

May 13, 2025
Unprompted review
Rated 5 out of 5 stars

Good quality, packaging and communication

Immediately after the order I was contacted by the seller to make sure that I the battery version I ordered will fit my application. Delivery took some time but I was informed about that beforehand as the battery I needed wasn't in stock at the warehouse close to me.
Battery arrived nicely packaged and version is corect, some tools were also included. Fits great, works perfectly.

May 22, 2025
Unprompted review
Rated 5 out of 5 stars

Great Service

Orderd a new battery for my laptop. They spontaneous asked different specifications not to send me a battery that doesn't. That was a good new experience with an internet retailer. The battery fitted exactly and works perfectly. Manny Thanks.

April 10, 2025
Unprompted review
Rated 5 out of 5 stars

New Alienware battery …

Order a new battery for my Alienware Laptop. Order arrived in good time and the battery is new and works perfectly. The is also quick to respond to emails and all the questions I had.

May 19, 2025
Unprompted review
Rated 5 out of 5 stars

My Laptop works again!

My Laptop works again!
Battery is very good. Performance wise and also easy to install. Everything fits inside and there are even the proper tools included :-)
Shipping was 3 working days.

Great!

May 9, 2025
Rated 4 out of 5 stars

Helpful service.

April 11, 2025
Unprompted review
Newlaptopaccessory logo

Reply from Newlaptopaccessory

Thanks for your order&trust. Our company is professional in this field. we will continuously provide our good quality products to our worldwide customers. We handle orders and reply message within 24hours.

Rated 5 out of 5 stars

Good price

Good price, but the post office services took a while delivering.
A+

February 13, 2025
Unprompted review
Newlaptopaccessory logo

Reply from Newlaptopaccessory

Thanks for your order and waiting. We will continuously provide our products in good quality and price to worldwide customers.

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