Wonderful experience with NewLaw. Extremely professional and helpful, made the entire process easy even though it was very drawn out. Deeply appreciate all Caroline's hard work.
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See what reviewers are saying
Have had a long ongoing medical negligence case and finally got a great outcome thanks to Lesley -Anne of New Law glasgow,and her team.She took over our case and kept us informed and up to date at all... See more
Company replied
NewLaw’s David McGilp handled my claim after someone crashed into my car. This claim was complicated as I have pre existing conditions that likely reduced the offers made. Despite this, and is knowing... See more
Company replied
Any car accident can be traumatic, and the last thing I wanted was to try to prove that it wasn't my fault. As soon as New Law Scotland took my case over they took control of things and kept me inform... See more
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Company details
Information provided by various external sources
NewLaw Scotland is a firm of personal injury solicitors in Glasgow providing personal and business legal solutions. NewLaw Scotland LLP deals with personal injury cases from whiplash to catastrophic injuries.
Contact info
United Kingdom
- www.newlaw-scotland.co.uk
4.8
Excellent
258 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
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Accident Injury Claim in Scotland
I had a motor car accident and suffered a whiplash injury. My car insurance company forwarded to me the name of NewLaw Scotland, just in case I wanted to pursue my personal injury claim. I was reluctant to claim because I thought the process will be too complex, but once the process was clearly explained to me by a designated case manager, I decided to go ahead. The firm is very well organised and they guide you clearly and transparently throughout the process. My case is not settled yet, but my experience with the firm is extremely satisfactory. Based on my experience so far, I will not hesitate to recommend this law firm to any friend who needs any help with personal injury claim.
Addendum: My case is settled now. To my surprise the Newlaw Scotland only charged 15% of the success fee despite an agreement of up to 20%, which is good of them and I do appreciate their goodwill gesture.
February 7, 2021
Unprompted review
Reply from NewLaw Scotland
Hello Dr Husain,
We're glad to hear that you have been satisfied with our service so far, please don't hesititate to contact us if there is anything else that we can help with.
We really appreciate your recommendation and five star rating.
Many thanks,
NewLaw Scotland Online Team
Fantastic service
I asked NewLaw if they could help with a few claims I had. They agreed and were great. I was kept informed with any new developments in my claims. They took care of everything. Would definitely use them again if I needed too.
February 4, 2021
Unprompted review
Reply from NewLaw Scotland
Hi Sharon,
It's great to hear that you would use our service again if you needed us. Thanks for rating us five stars!
Kind regards,
NewLaw Scotland Online Team
Caroline was a star
Caroline was easy to reach, courteous and pleasant to deal with from start to finish. I have been delighted overall with her from start to finish.
Thanks Caroline.
February 4, 2021
Unprompted review
Reply from NewLaw Scotland
Hi Alan,
Thank you for taking the time to write your review. We really appreciate your great comments about Caroline and we'll make sure she reads them!
Kind regards,
NewLaw Scotland Online Team
Efficient, stress-free claim for damages
Karen professionally dealt with my claim from start to finish, keeping me updated every step of the way, while ensuring it was completely stress-free for me (which I was very thankful for).
January 25, 2021
Unprompted review
Reply from NewLaw Scotland
Hello,
Thank you for leaving your high praise of Karen and of our service.
We're glad we could make this process stress-free for you!
Many thanks,
NewLaw Scotland Online Team
Personal Injury claim
My case was handled by an RTA Team Leader.
Throughout the process I felt I was the given the right advice which was professional and timeous.
The outcome was within our expectations.
January 8, 2021
Unprompted review
Reply from NewLaw Scotland
Hi Oscar,
We're glad that our service met your expectations and to see that you have rated us five stars!
Many thanks,
NewLaw Scotland Online Team
Excellent service very professional…
Excellent service very professional would recommend at all times Karen at Glasgow thank you very much
January 7, 2021
Unprompted review
Reply from NewLaw Scotland
Hi George,
You're very welcome! We're happy to help.
Thank you for sharing your experience,
Kind Regards,
NewLaw Scotland Online Team
Fantastic company
After my accident this company have been there with me every step of the way. Karen the lady that delt with my claim was 100% helpful all of the time, anything I wasn’t sure of she explained. I have had a fantastic experience with this company. Thank you
January 7, 2021
Unprompted review
Reply from NewLaw Scotland
Hi Tracey,
We're thrilled to read your great review and happy that we could help you throughout your case. Thank you for your feedback.
NewLaw Scotland Online Team
Highly recommended
Very easy to deal with , acted very prompt & professional
Highly recommended
January 7, 2021
Unprompted review
Reply from NewLaw Scotland
Hi Zoe,
Thank you for taking the time to leave your positive comments and 5 star rating!
Kind Regards,
NewLaw Scotland Online Team
New Law
Very Helpful, would highly recommend. Karen was a great help.
January 6, 2021
Unprompted review
Reply from NewLaw Scotland
Hi Paul,
We're happy to receive your recommendation and your great feedback regarding Karen.
Many thanks,
NewLaw Scotland Online Team
5 stars for this company as the lady…
5 stars for this company as the lady Karen that has been helping me out has been fantastic she’s always there on the phone when I need to ask questions
December 22, 2020
Unprompted review
Reply from NewLaw Scotland
Hi Lisa,
Thank you for rating us five stars! We'll make sure your high praise of Karen is passed on to her.
Many thanks,
NewLaw Scotland Online Team
Very understanding and helpful
Karen was understanding of my accident and what this claim meant to be. Was very sympathetic and was able to explain things in great detail when I was confused on aspects. She always kept me up to date with what was happening with my claim. I would definitely recommend Karen at New Law.
December 18, 2020
Unprompted review
Reply from NewLaw Scotland
Hi Kayleigh,
Thank you for leaving your kind review regarding the service received. We really appreciate it.
Many thanks,
NewLaw Scotland Online Team
Successful outcome due to Karen and team at NewLaw
For more than a year Karen has worked tirelessly on our behalf. We're nearing the end of the journey, thankfully with a successful outcome due to Karen and the team at NewLaw.
We are so grateful to you.
Thank you Karen.
December 17, 2020
Unprompted review
Reply from NewLaw Scotland
We're glad you're grateful of our service, Robert. Thank you for taking the time to leave such generous feedback regarding Karen's hard work.
Many thanks,
NewLaw Scotland Online Team
I find this company very good i am kept…
I find this company very good i am kept up to date about whats going on with my case and find them very accessible if i need to get in touch
December 12, 2020
Unprompted review
Reply from NewLaw Scotland
Hi Emily, thanks for taking the time to leave your positive review of our service and for rating us so highly.
Thank you,
NewLaw Scotland Online Team
Thanks for the support use have gave me…
Thanks for the support use have gave me will definitely recommend use two people who have been in a crash
December 11, 2020
Unprompted review
Reply from NewLaw Scotland
Thank you for your kind review, Jak. We're glad we could help.
Many thanks,
NewLaw Scotland Online Team
Positive Experience at New Law
My experience with New Law has been very positive . I was contacted and kept updated on my claim at every turn . Caroline who dealt with this was very friendly and honest putting my mind at ease so thank you Caroline . Wouldn’t hesitate on using this company again .
December 10, 2020
Unprompted review
Reply from NewLaw Scotland
Hi Simone, we really appreciate you taking the time to leave your great feedback of our service. Thank you for rating us with five stars.
Many thanks,
NewLaw Scotland Online Team
Toad accident claim
Ever since my car insurance company recommended New Law Scotland to deal with my claim following a road accident I have been extremely satisfied with the way my claim has been dealt with especially by Caroline Lorimer
December 10, 2020
Unprompted review
Reply from NewLaw Scotland
We're glad to see you have been satisfied with the service provided, John. Thank you for rating us so highly.
Many thanks,
NewLaw Scotland Online Team
Case was well handled start to finish…
Case was well handled start to finish by the team of legal and medical professionals. Kept up to date on progress throughout by dedicated point of contact Fees clear and fair. Don’t plan on having more raid accidents but if I did I’d be happy to call them again
December 10, 2020
Unprompted review
Reply from NewLaw Scotland
Hi Paul, thank you for taking the time to leave your positive review of our service. We really appreciate it.
Many thanks,
NewLaw Scotland Online Team
We didn’t have a strong case but new…
We didn’t have a strong case but new law stuck with it. It was complicated and we didn’t get the result we would have liked but we still got a settlement in the end. New Law were brilliant and I would recommend them to anyone wishing to fight a negligence case with the NHS.
December 7, 2020
Unprompted review
Reply from NewLaw Scotland
Hi Mrs Jessie Dick, thank you for taking the time to leave your honest feedback of our service. It's much appreciated.
Many thanks,
NewLaw Scotland Online Team
First Class Assistance
New Law assisted with everything. I was kept up to date with calls and emails. They helped me out so much. Caroline that dealt with my case was first class, always contacted me when there was an update. And it was all completed very quickly.
Thank You Caroline.
I would definitely recommend New Law to anyone that needs assistance with anything.
November 14, 2020
Unprompted review
Reply from NewLaw Scotland
Hi Graeme, thank you for recommending our service. We really appreciate you leaving such kind comments regarding our team.
Many thanks,
NewLaw Scotland Online Team
This company is just fantastic kept me…
This company is just fantastic kept me up to date with everything , I dealt with Caroline Campbell who was excellent.top service
November 5, 2020
Unprompted review
Reply from NewLaw Scotland
Hi Sharon, thank you for your kind feedback. It's much appreciated.
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