We personally cannot fault Newport Caravans - we are relatively new to caravaning (4 months) and bought our first one from here. No pushy salesmen and no pressure to buy - which is just how it should... See more
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Wasted a month trying to confirm order and book fitting date for VB 4c full air suspension. Initial response seemed good but no response to multiple phone calls and email reminders to get order confir... See more
Top-tier experience at Newport Caravans. We are thrilled with our new purchase, but even more impressed by the service provided by Ben. From the moment we arrived, he made us feel valued and took the... See more
Absolutely fantastic. After buing a second hand tourer last week we believe we should express our thanks to all the staff members who helped us with our purchase. The van was immaculately prese... See more
Company details
Information provided by various external sources
Newport Caravans is Wales' largest dealer of new Swift and Bessacarr motorhomes and new Swift, Sprite, Elddis and Buccaneer Caravans. We have a large stock of used caravans and used motorhomes. We are a one stop shop for Service, bodyshop repairs, acce...
Contact info
King's Parade, NP20 2DR, Newport, United Kingdom
- 01633 843066
- info@newportcaravans.com
- www.newportcaravans.com
No recent history of asking for reviews
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Hasn’t replied to negative reviews
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Good Company to Deal With
I have dealt with Newport Caravans for years and had my caravan serviced by them again this year as well as warranty work done. Everyone there is polite and helpful and all work is done to a high standard.
The service and personal experience of…
The service and personal experience of our visits to Newport Caravans is always a very enjoyable time, can't fault the team and sales staff at all, wonderful service
Always excellent service.
Always used them …
Always used them for our caravan service and also since buying a motorhome again service and various jobs, very pleased with there service and helpful and experienced staff. staff
Recently picked up our new Buccaneer…
Recently picked up our new Buccaneer from Newport Caravans. Ben Lynch could not do enough for us, from the point of sale at the NEC to the handover.
Wonderful service and would recommend them to anyone looking a new or used caravan.
We had a very good deal with Adrian our…
We had a very good deal with Adrian our sales person after sales service excellent we did not get one with you this time as no one came back to me so very sorry bought with 3a Carmarthen
First class workmanship by technicians…
First class workmanship by technicians and staff costs are very competitive
My purchases are usually small
My purchases are usually small, but the service is always as if I've spent a million!
Over And Above
I bought a second hand Motor Home from them in 2015, I’m not going to go into all the details of my experience, suffice to say they went over and above what I would of expected a dealership to do, even 2years after purchase they literally saved me thousands. I still to this day cannot believe what they did and can’t thank them enough.
Always a great service
Always a great service, polite informed staff. No hidden costs. I wouldn’t go anywhere else.
Although I’ve not bought a vehicle from…
Although I’ve not bought a vehicle from them, I did look around several times and the staff were very helpful
All helpful in all Depts
All helpful in all Depts - we love the cafe
Newport Caravans have serviced my…
Newport Caravans have serviced my Caravan now for more than 3 years great reliable service and help.
My caravan is located on a seasonal pitch which means they have to travel to site and meet with this requires reliable service attendance and commitment could not ask for anything. Thank
You Tony Ironmonger.
Disapointment with Workshop Service
After using Newpott Caravans since we bought our 1st Campervan, and then through our Caravans, I will not be using your services again. We had a road lights fault on 2005 Lunar Lexon EB which was intermittant, and only occured when the Caravan was in motion. We brought the Caravan in for the fault to be rectified. After the fault was confirmed as being fixed we came to collect the Caravan, only to find as soon as we hitched up and moved away the fault was still there. We were billed for workshop time, and new bulbs, and still had the fault. We traced the fault the following day (15 minutes to find) it was a chafted wire which should of been picked up by your 'highly trained technicians'.
Very disappointed, wont be coming in again, my newport caravans loyalty card is in the bin.

Reply from Newport Caravans Ltd
Unreliable
Unreliable. Always needs a second visit to complete the job.

Reply from Newport Caravans Ltd
Top class caravan / Motorhome dealership
First class service in all aspects of Newport caravans whether you purchased a caravan / m.home from them or just service or warranty work
Always helpful.
Following purchase of a motorhome
Following purchase of a motorhome from Newport Caravans, I received a very cursory demonstration of the vehicle’s features and explanation of the equipment. Since then, their interest in me as a customer was completely nil.

Reply from Newport Caravans Ltd
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