Good at making a descent game garbage at making a functional website. Even linking accounts and going threw 20 other steps like two factor authentication it still wont let you login to send a support... See more
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logged in NEXON AxE game, at level 21 asked for active guild and was met with racial slurs and top guild harassing me in chat for 24 hours. Report was made and sent in screen shot of one calling me th... See more
Nexon is a terrible company with 1 good title being Maple Story but still managed to suck all the life out of the game by making it extremely P2W Now they're bullying smaller companies to try and... See more
this company is so awful at handling everything and not to mention doesnt care about the community, customers and players who are playing the game!! and doesnt hear any complaints if there is problems... See more
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Nexon America's official site offering the world's most popular FREE online games! Includes downloads, latest news, forum community and more!
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what can i say, it's nexon.
Extremely bad service, especially when you write tickets for support.
January 24, 2014
Unprompted review
Unacceptable service. Horrible support.
This company is profit-hungry, giving little-to-none effort in responding to their customers and users. If a ticket is submitted, it will take AT LEAST a month or two for it to even begin its process. If a request is submitted, it will be answered in the least useful way -- giving either words of advice without resolving the issue, and thereby dismissing it entirely, or giving a small amount of "credit\points" as compensation, when barely 1 item costs that much.
As a veteran customer of this company (unfortunately), I wish I could give proof but Nexon also likes to hide behind its vast customer base whose never had problems because they started playing in the newer updates of the game, completely dismissing how the company used to be.
January 27, 2013
Unprompted review
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