Nuclearfallout Ent. Reviews 99

By far the most helpful company I've ever been with

I have been with OVH for 4 years, we expanded to USA in June, and I've had more help from these guys in one month, than I have from OVH in the previous 4. Helpful all the way up to the CEO.

If you're looking for a server in the US, don't even look at anyone else. Go to NFO.

I have had a server with NFO for years now, I have never had any issues with their service. It has always ran very reliably with excellent network and hardware stability.

When I have had a question or issue, their support has been excellent. The staff provided thorough & excellent answers while always responding within just a few minutes of when I opened or replied to a support request. Their staff are very knowledgeable, friendly, and most importantly: human. Real shout out to support reps Vanderburg and Charlie too, real standouts!

Their policies are clearly laid out and their ToS is really simple and easy to understand, I felt like they weren't out to trick me or anything like that.

I honestly couldn't think of any other place I'd rent a server from, or recommend friends to, other than NFO. Really great job guys!

I have had a solid experience with NFO.

I got a VPS for “managed” game servers and the performance was good for the games I tried. The control panel offered all of the features I needed and was easy to use, even if it lacked pretty icons.

I also tried their cheapest web hosting plan. It worked well for WordPress. They turned on Let’s Encrpyt for all added domains for me, which is something that all hosts should do. The time is up for regular HTTP.

I never had a service go down on me. I had a question about the web hosting plan once and they answered it in around 1 minute. That response time can’t get much better.

These guys are always up on support and figure things out quick. I'm st0ke to have them here for us.

Original review was for a different host.

I've rented several times from NFO, while their general staff may not have a lot of specific knowledge, they will refer you to their senior staff "CEO" (guess its a super tiny company if the CEO is messaging random cheap clients) who is very knowledgable. The performce of the NFO servers is great and is why they cost more than other options.

Pros:
1.Have a nice selection of VDS options that other providers lack.
2.Support consistently answers support inquires with in 15 mins on average.
3.Server locations in the US cover all the major hubs like NYC,Chicago & LA.

Cons:
1.Pricey compared to other providers that offer better options & equal or better performance for less.
2.Only have web hosting in Seattle and lack options like cpanel etc.
3.Doesn't support some of the newer games like UT4 that other hosts support.
4.Doesn't support Vent 4 & addons like a musicbot or query bot for TS3.
5.Also control panel doesn't support updates.You have to wait for them to do the update for you.

Amazing Servers but a disturbing control panel. Their servers are high quality but are pricey and their control panel looks old. Overall the service was good.

Great hosting company! NFO servers have some of the quickest support times I have seen and I have never been disappointed with the quality of the service since being a customer for nearly 2 years. The DDoS protection is also great and I have no problems with it whatsoever.

The highest quality servers and support that I've ever come across. After going through three different server hosts, we finally settled on NFO servers and have been incredibly pleased with the results thus far. The support alone is worth it, with my most recent ticket having gone up to the CEO to be resolved and was fixed within a day. I can't recommend them enough.

I have used them for around 6 months and I absolutely loved their performance at absolutely amazing prices. Your servers allow me to express my creativity with my community, thank you for that. Also, their firewall is unspeakable. It is fast, accurate, and has stopped my server from going down on so many occasions especially while my server was being intensely targeted. To top it off, their support team is amazing and I have had nothing but a blast speaking with them. I definitely recommend using their service if you are serious about your game server or want something extremely reliable for your company, these are the servers you need.

Update: After bringing my concern to their CEO, my issue was addressed promptly and a pro-rated refund issued. He was very polite and understanding of my situation. I only wish this had been done without having to contact him.
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They broke my server with an unauthorized "upgrade", then my father got very ill and I had to leave the country to care for him. While I was gone, the server auto-renewed. When I returned 4 months later, I decided to cancel as the server wasn't working and I didn't need it any longer. They refused to perform a pro-rated refund, and instead accused me of revising my story. $30+ is chump change, but their cavalier attitude and lack of human empathy warranted pressing the issue and writing this review. It also means that I won't be buying any more servers from them. And, as an aside, during the time the server was running, it crashed repeatedly. You get what you pay for, I guess.

Great customer support. Excellent forum (knowledgebase), and the website loads really fast.

Honestly, this is the greatest hosting service I have ever used. I've used many different companies but I ALWAYS go back to NFO. The support is actually the best support I've received from any other company in any other market. It's sometimes faster than being on the phone with Apple (yes the phone company!). If you're having doubts about using NFO... re-read this!

I have been with this company for years. Absolutely the BEST support out there. Any question at all, even when I feel like it's a dumb question, they handle with professionalism. I've never been let down, I've asked questions about potential future predictions, and was given answers to potential remedies.

Nuclear Fallout is the best. I use to own a hosting company, I've seen them all, I'm a programmer with over 23 languages known and used, and through the 90's (born 1982) I've never seen this type of support.

How did I learn about Nuclear Fallout? The prices. The learned the rest making HTML5 games, making msmwars.com, and now making a Facebook game. Nuclear Fallout, i.e. NFO, is the best that I've had a pleasure doing business with, and the rest are terrible. I subcontract for two companies, a large portion of them use GoDaddy.com, and I spend a lot of my work days taking them OUT of GoDaddy.

Go pro, go NFO, and if you don't believe me, contact me: 3dmasons at google mail. It won't let me type my email or that last domain. It's protecting me from spam, but I don't care; go NFO.

Not paid, a real review.

Good services for great prices . Got all the game mods that anyone could ask for

I can't believe some of the one star reviews on here of NFO. It is at best malicious slander or because someone jumped the gun. I've been a customer for about a month; not once have I lost connection or been the victim of a DDoS attack (I had one attempt that was filtered by a properly configured firewall and didnt even know I was being DDoSed as I continued to game as in zero lag) The only disconnects I did have were because of internap doing routine maintenance on one of their routers upstream on two specific dates, but it was very mild and they announced that there may be disconnects or increased latency because of it. They answer your tickets in minutes, if not seconds. Very friendly staff an customer support. Best of all; top of the line DDoS protection.

Been with them since 2013, best host for any type of community

Always great quality and I have never had any issues.

switched from ViLayer over a year ago. Customer service responds Quick and I mean quickly...servers are updated by them whenever a patch comes out for the game they are hosting for you. I have never had a server outage since I have been with them for over a year. anyone who asks i say go with NFO.

I also have my mumble server with them and also zero issues.

I've used their servers for several years now and have always found them to be extremely accommodating and helpful. Their performance is always top-tier as well, allowing me to host international game servers that all players could confidently use.