niSurv Reviews 

532
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 57 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the helpful professional team for being exceptionally thorough, knowledgeable, and genuinely supportive during every single interaction. Many individuals note that the entire process is handled smoothly, making complex home evaluations straightforward and stress-free. Some reviewers were happy with the remarkably quick turnaround times and prompt, clear communication provided throughout. People also deeply appreciate the detailed phone consultations that break down all key findings into easily understandable terms. Loyal consumers consistently express confidence, stating they would gladly recommend these reliable services to anyone needing professional property assessments.

What people talk about most

Service

Consumers find service to be positive, highlighting a straightforward booking process and helpful... See more

Staff

Reviewers highlight positive aspects of staff, frequently describing them as efficient, professional, and... See more

User experience

Clients share positive opinions on user_experience, highlighting swift communications and a professional... See more

Customer service

People report positive experiences with customer service, highlighting responsive and helpful support that... See more

Response time

Customers had positive experiences with response time, highlighting prompt communication and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Jeremy conducted our survey and was extremely thorough, and a very detailed report was provided. He rang to talk me through the report and explained all the key findings in good detail and made recomm... See more

Company replied

Rated 5 out of 5 stars

Excellent service, honest opinion when i taught i needed a level 3 survey and he even provided contact details for me to check with. His Level 2 survey was great and conducted with industry wide equip... See more

Company replied

Rated 5 out of 5 stars

Highly recommend. Jeremy managed to fit the survey in earlier than expected. Very detailed report received later that day. Jeremy also took the time to personally phone and explain his findings. More... See more

Company replied

Rated 5 out of 5 stars

I found out about niSurv doing a Google search for a home survey. After reading about the company, it's numerous awards and reviews I decided to instruct. Jeremy offered me a cancellation immediately... See more

Company replied


Company details

  1. Chartered Surveyor
  2. Surveyor

Written by the company

niSurv Chartered Surveyors specialise in providing private home buyers with RICS HomeBuyer surveys. This allows you to find out what the true condition of your potential new home is before you commit to buying it. We can carry out surveys within a 25 mile radius of Lisburn, Belfast and Newcastle in Northern Ireland.


Contact info

5.0

Excellent

TrustScore 5 out of 5

532 reviews

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5.0

All reviews

(532)

57 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

Organised a level 2 home buyers survey which was completely promptly by Jeremy. Report followed within 24 hours. Had a detailed conversation with Jeremy which was greatly appreciated to go over the report. All round great service.

December 6, 2023
niSurv logo

Reply from niSurv

Thanks, glad to be able to help. Regards, Jeremy.

Rated 5 out of 5 stars

A job well done

Excellent experience with this company.
My consultant was able to guide me through the process with ease and answer my queries.
The report was detailed and well set out. Easy to read and my consultant was able to clarify anything I was unsure about. The whole experience was stress free and on an excellent time scale.
Good job 👍

December 14, 2023
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Reply from niSurv

Thanks Justine, I'm glad we were able to provide you with a pleasant experience. Regards, Jeremy

Rated 5 out of 5 stars

Ni survey were excellent

Ni survey were excellent.
Was really impressed with how quickly Jeremy got it everything booked and logged. Report was thorough and calling to confirm any questions or worries I had was very reassuring. Would highly recommend!

December 6, 2023
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Reply from niSurv

Thanks Peter, always glad to help. Regards, Jeremy

Rated 5 out of 5 stars

Prompt and professional service

Had a home buyers survey done by Jeremy. Prompt and professional service with the survey completed the same week and report sent within 24 hours. The survey was detailed and well written and Jeremy called me offering to further discuss some issues with the property.

November 25, 2023
Unprompted review
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Reply from niSurv

Thanks Adam. Regards, Jeremy

Rated 5 out of 5 stars

Excellent service

I appreciated how quickly the survey was completed and the full report made available to me. The phonecall to go over all points highlighted was really helpful. Excellent service.

November 29, 2023
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Reply from niSurv

Thank you, glad to help. Regards Jeremy

Rated 5 out of 5 stars

Incredible Building Survey Service

Jeremy's service was incredible and provided a very detailed review of the property and surrounding buildings. The report was easy to read and advice provided was exceptional.

The following points were impressive:

1. Jeremy called me the following day to say the report was almost done but wanted to verbally walk through his findings. He didn't have to do this and also provided good information and put our mind at ease.

2. Not only were major issues identified and advice provided but even the minor issues that didn't require attention were communicated in detail which again didn't need to be but gave us even more insight and information about the property.

3. Turn around time from inspection to report 24 hours!!!

A friendly and professional service and would highly recommend. We will use Nisurv again if required.

November 20, 2023
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Reply from niSurv

Thanks Pete, I’m glad I was able to help. Regards, Jeremy.

Rated 5 out of 5 stars

A thorough, helpful review

The survey was arranged very quickly, the report was thorough, and the phone call to explain the main findings was very helpful. I would highly recommend niSurv.

November 16, 2023
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Reply from niSurv

Thanks Jennifer, always glad to help. Regards Jeremy.

Rated 5 out of 5 stars

5 star, personal service

They went above and beyond to help me understand my survey. It's clear that they have a real passion and expertise for the field. I've used them twice now.

November 8, 2023
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Reply from niSurv

Thank you for the review. Regards Jeremy

Rated 5 out of 5 stars

niSurv Highly Recommended

First class service from start to finish. Excellent communication with easy to understand report all backed up by personal call to talk findings through. Would highly recommend niSurv for anyone in the process of purchasing a property.

November 4, 2023
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Reply from niSurv

Thanks Jeff, I really appreciate the review and I'm glad you had a positive experience. Regards, Jeremy

Rated 5 out of 5 stars

Excellent Service (Level 2 Home Buyers Report)

We used Jeremy Brady for a level 2 home buyers report.

Excellent service provided by Jeremy. Kept us updated throughout the process of the commissioned survey via email and niSurv messaging system. Very comprehensive survey completed and thorough report.
Upon completion of report Jeremy provided a verbal run through, Explaining some of his findings.
Can't recommend enough and appreciate the service provided.

November 4, 2023
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Reply from niSurv

Thanks Matthew, I’m glad I was able to help. Regards Jeremy.

Rated 5 out of 5 stars

Great customer service and detailed survey

From my initial phonecall to the final report the customer service was great. The house survey was extremely detailed and Jeremy talked me through everything and answered any questions that I had. Highly recommended.

November 1, 2023
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Reply from niSurv

Thank you Bronagh, that’s very kind of you to say and it was a pleasure from my end too. Kind regards Jeremy.

Rated 5 out of 5 stars

Home Buyers Report

Jeremy was excellent to work with - once I contacted him, the survey was completed within one week. The survey was very thorough and detailed which every new homebuyer wants. Jeremy also phoned me to go through the report and covered any issues or concerns he had which gave me a huge sense of relief. He was very helpful throughout the whole process and nothing was too much to ask! Would highly recommend his services.

October 28, 2023
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Reply from niSurv

Thanks Clare, I'm glad I was able to help.
Kind regards,
Jeremy.

Rated 5 out of 5 stars

Peace of mind

Nisurv service overall was curtious prompt and very
helpfull.
Jeremy is an absolute professional and I would recommend his service to anyone.

October 28, 2023
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Reply from niSurv

Thanks Nigel, that’s very kind of you to say. Regards, Jeremy.

Rated 5 out of 5 stars

Incredibly efficient service

Incredibly efficient service, would definitely recommend.

October 17, 2023
niSurv logo

Reply from niSurv

Glad to be of assistance and thanks for the review. Regards, Jeremy

Rated 5 out of 5 stars

A definite MUST HAVE.

Jeremy phoned and gave a quick breakdown of his findings, prior to submitting the written report. At all times Jeremy was courteous and kept us informed of the process. Thank Goodness we got a survey as it saved us buying a money pit.

October 12, 2023
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Reply from niSurv

Thanks Michelle, glad to be able to help. Regards Jeremy

Rated 5 out of 5 stars

Efficient and friendly service

Very transparent, quick and clear service. Felt very secure with the home buyers report and Jeremy talked through everything clearly via the phone before sending the report. Highly recommend.

October 14, 2023
niSurv logo

Reply from niSurv

Thanks Karin, regards, Jeremy

Rated 5 out of 5 stars

5 stars

Very thorough report and well explained in the follow-up documents. Many thanks.

October 4, 2023
niSurv logo

Reply from niSurv

Thanks for the review and I'm glad I was able to help. Regards, Jeremy

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