niSurv Reviews 

532
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 57 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the helpful professional team for being exceptionally thorough, knowledgeable, and genuinely supportive during every single interaction. Many individuals note that the entire process is handled smoothly, making complex home evaluations straightforward and stress-free. Some reviewers were happy with the remarkably quick turnaround times and prompt, clear communication provided throughout. People also deeply appreciate the detailed phone consultations that break down all key findings into easily understandable terms. Loyal consumers consistently express confidence, stating they would gladly recommend these reliable services to anyone needing professional property assessments.

What people talk about most

Service

Consumers find service to be positive, highlighting a straightforward booking process and helpful... See more

Staff

Reviewers highlight positive aspects of staff, frequently describing them as efficient, professional, and... See more

User experience

Clients share positive opinions on user_experience, highlighting swift communications and a professional... See more

Customer service

People report positive experiences with customer service, highlighting responsive and helpful support that... See more

Response time

Customers had positive experiences with response time, highlighting prompt communication and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Jeremy conducted our survey and was extremely thorough, and a very detailed report was provided. He rang to talk me through the report and explained all the key findings in good detail and made recomm... See more

Company replied

Rated 5 out of 5 stars

Excellent service, honest opinion when i taught i needed a level 3 survey and he even provided contact details for me to check with. His Level 2 survey was great and conducted with industry wide equip... See more

Company replied

Rated 5 out of 5 stars

Highly recommend. Jeremy managed to fit the survey in earlier than expected. Very detailed report received later that day. Jeremy also took the time to personally phone and explain his findings. More... See more

Company replied

Rated 5 out of 5 stars

I found out about niSurv doing a Google search for a home survey. After reading about the company, it's numerous awards and reviews I decided to instruct. Jeremy offered me a cancellation immediately... See more

Company replied


Company details

  1. Chartered Surveyor
  2. Surveyor

Written by the company

niSurv Chartered Surveyors specialise in providing private home buyers with RICS HomeBuyer surveys. This allows you to find out what the true condition of your potential new home is before you commit to buying it. We can carry out surveys within a 25 mile radius of Lisburn, Belfast and Newcastle in Northern Ireland.


Contact info

5.0

Excellent

TrustScore 5 out of 5

532 reviews

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5.0

All reviews

(532)

57 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

The service I received was first class. Jeremy was very helpful and explained everything very well and in great detail. The service was provided in a very timely manor which was needed in our situation. Jeremy has left the lines of communication open for us to contact him if required any further explanation or assistance which I find reassuring.

March 21, 2024
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Reply from niSurv

You are most welcome Melanie, regards Jeremy

Rated 5 out of 5 stars

Jeremy was great to deal with

Jeremy was great to deal with, prompt replies and very professional. A speedy turn around of our report was just what we needed. I can’t recommend Jeremy enough, he has really gone the extra mile with his service, by far the best surveyor I’ve instructed!

March 9, 2024
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Reply from niSurv

Thanks Katie, it was great to work with you too. Regards Jeremy.

Rated 5 out of 5 stars

5 star service professional Service

5 star service professional Service

At the beginning Jeremy explained the process of how the survey, worked and there is examples of surveys on the website
Payment is easy to make and the report after the survey is with you in a very short time
Jeremy is also very knowledgeable and happy to answer any questions you might have after receiving your report Great Service JEREMY

March 20, 2024
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Reply from niSurv

Thanks for the review and I was glad to help. Regards Jeremy.

Rated 5 out of 5 stars

Really easy and quick service

Really easy and quick service. Can’t fault it. Got all the help we needed and Jeremy couldn’t be more accommodating.

March 16, 2024
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Reply from niSurv

Thanks for the review and I’m glad I was able to help. Regards Jeremy.

Rated 5 out of 5 stars

Excellent Service and Detailed Survey

Jeremy was very friendly and efficient, completing the survey shortly after booking. He let us know every stage of it, and phoned me afterwards to summarise the report before sending it to me.
The report itself is very detailed, not missing anything!
Would highly recommend to anyone looking for a homebuyers survey.

March 16, 2024
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Reply from niSurv

You are very welcome Ryan. Glad I was able to help. Regards Jeremy.

Rated 5 out of 5 stars

Excellent and speedy service.

The survey was carried out within days, literally as soon as an appointment could be set up with the seller.
Jeremy explained very clearly how the process would work and checked for any specific areas of concern.
The report was delivered electronically the day after survey completion, following a call to confirm and a concise verbal account of its contents.
He expanded on areas of concern and came up with suggested ways of addressing them as well as givjng assurance that he could be contacted for further elaboration after having read through his report.
He was pleasant and easy to deal with and inspired confidence in his ability to deliver an excellent outcome.

March 9, 2024
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Reply from niSurv

Thanks Alfie, it was a pleasure working with you. Regards Jeremy.

Rated 5 out of 5 stars

Definitely recommend

Quick turnaround had the report back within a week of booking the survey. Responding quickly to any queries I had and explained everything well. Thanks

February 26, 2024
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Reply from niSurv

Thanks for the positive review and I’m glad you had a positive experience. Regards Jeremy.

Rated 5 out of 5 stars

Survey saved us from debt and death

Jeremy was extremely professional, relatable and honest. His survey was detailed, without bais, and provided evidence of his findings to ensure it was clear to the layman and not just understood by industry people.

He went above and beyond his role by researching the history of the house and calling to talk through his report in detail even after meeting him straight after his survey to go through his inital findings.

The house we looked at did have some work ahead of it but he went through every inch of it and there was critical issues that brought the whole structure into question including collapsing or the chimney falling through.

We will not be going forward without a survey and Jeremy is a proven, trusted quanity. Also his prompt availability saved us for soliciter fees. Would highly recommend Jeremy and promote a level 2 at least on any property you are putting an offer on.

March 2, 2024
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Reply from niSurv

Thanks Gavin, sorry this one didn’t work out for you. I look forward to working with you again in the future. Regards Jeremy

Rated 5 out of 5 stars

"Exceptional Property Survey Experience with niSurv and Jeremy Brady"

I recently had the pleasure of engaging niSurv for a Level 2 property survey, skillfully conducted by Jeremy Brady. The step-by-step updates afforded me a comprehensive understanding of the process, reflecting the company's commitment to transparency. Moreover, Jeremy Brady's attention to detail in the survey report showcased the professionalism and expertise of niSurv. I unequivocally recommend their services for a meticulous and insightful property survey experience. Five stars.

March 2, 2024
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Reply from niSurv

Thank you for the very kind review and I’m glad I was able to help. Regards, Jeremy

Rated 5 out of 5 stars

Very Professional Service.

NiSurv carried out a survey on a property that we are planning to purchase. The entire experience from booking to the receipt of the report was fantastic. Very easy to navigate and we had constant communications with Jeremy arranging the visit. The report was very comprehensive yet easy to understand. I would have no hesitations in using the company again.

March 2, 2024
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Reply from niSurv

You are very welcome Rob, I’m just glad to be of assistance. Regards Jeremy

Rated 5 out of 5 stars

Excellent

Excellent service from niSurv- couldn’t be more pleased with the level of detail in the report. There was a good level of communication and everything was explained with excellent advice provided . I have absolutely no difficulty in fully recommending niSurv to anybody

February 5, 2024
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Reply from niSurv

Thank you Jack, that's very kind of you to say. Regards, Jeremy

Rated 5 out of 5 stars

Very quick service and the report was…

Very quick service and the report was extremely detailed and helpful with an upcoming house purchase. Jeremy called to talk me through it which was a massive help with context and understanding - highly recommended!!

February 21, 2024
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Reply from niSurv

Thanks Nicky, glad I could help. Regards Jeremy.

Rated 5 out of 5 stars

Comprehensive survey and follow up.

Comprehensive survey, completed on time and in detail. Jeremy was available for follow up conversations and answered all my questions. I would certainly recommend this company and use them again.

February 7, 2024
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Reply from niSurv

Thanks Sean, your review is very much appreciated and I'm glad I was able to help. Regards, Jeremy

Rated 5 out of 5 stars

Home Survey

Jeremy conducted a really thorough survey of the house we were intending to purchase. We received a very detailed report, highlighting areas that we had not noticed when viewing the house. Jeremy also called to talk us through the report so that we fully understood everything it contained. He was friendly and easy to work with. We wouldn’t hesitate to use niSurv again in the future.

February 15, 2024
Rated 5 out of 5 stars

Jeremy was great start to finish

Jeremy was great start to finish, explained exactly what service suited our needs most and made it a flawless experience to arrange a survey. Recommend to anyone, thanks!!

February 10, 2024
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Reply from niSurv

Thanks Alyson, that's very kind of you to say. Regards, Jeremy

Rated 5 out of 5 stars

Extremely pleased with the service

Extremely pleased with the service we received from niSurv. This is the second time we have used them and Jeremy has done an outstanding job both times. He has the report to you within the day and explains everything thoroughly. We recommend to anyone

January 27, 2024
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Reply from niSurv

Thanks Hannah, always glad to help. Regards, Jeremy

Rated 5 out of 5 stars

Quick and efficient

I needed a property to be surveyed promptly and Jeremy was able to produce an excellent Level 2 Home Survey really quickly, detecting critical issues in the property which had to be addressed accordingly.

December 1, 2023
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Reply from niSurv

Thank you Javier. Regards, Jeremy

Rated 5 out of 5 stars

Excellent comprehensive report…

Excellent comprehensive report completed promptly. Jeremy contacted me by phone on completion to explain the important findings and discussed what remedial actions would be needed and/or advisable.
The online booking and progress updates were very easy to follow so I was updated at every part of the process.
I would highly recommend.

January 20, 2024
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Reply from niSurv

Thanks for the review and I'm glad I was able to help. Regards, Jeremy

Rated 5 out of 5 stars

Great Service!

The service provided was prompt and detailed. Right from the first enquiry, Jeremy got in contact that day and explained all the services and talked us through what the best option would be. Payment was straightforward and very reasonable. Website was easy to navigate.
We received the survey report back very quickly and had a call to talk us through everything that was found.
I would definitely recommend Jeremy.

December 22, 2023
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Reply from niSurv

Thanks Jazzmin, for the kind review and I'm glad I was able to help. Regards, Jeremy

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