niSurv Reviews 

532
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 57 reviews, reviewers overwhelmingly had a great experience with this company, often praising the outstanding level of service delivered. Customers frequently mention that the property surveys are exceptionally thorough, detailed, and completed in a remarkably efficient manner from start to finish. Many people appreciate the quick turnaround times and the clear, valuable explanations provided regarding all the key findings. Consumers are additionally very happy with the exceptional communication and the consistently professional attitude maintained by the staff throughout the entire process. Reviewers frequently note that surveyors take the extra time to personally call and walk clients through every detail to ensure complete understanding.

What people talk about most

Service

Reviewers highlight positive aspects of service, noting that the booking and payment process is simple and... See more

Staff

People report positive experiences with staff, highlighting that team members are efficient, professional,... See more

User experience

Customers consistently note positive experiences with user_experience, highlighting swift communications and... See more

Customer service

Reviewers express great satisfaction with customer service, highlighting expertise and attention to detail.... See more

Response time

Consumers find response time to be extremely positive, praising the helpful and quick service. Reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Jeremy conducted our survey and was extremely thorough, and a very detailed report was provided. He rang to talk me through the report and explained all the key findings in good detail and made recomm... See more

Company replied

Rated 5 out of 5 stars

Excellent service, honest opinion when i taught i needed a level 3 survey and he even provided contact details for me to check with. His Level 2 survey was great and conducted with industry wide equip... See more

Company replied

Rated 5 out of 5 stars

Highly recommend. Jeremy managed to fit the survey in earlier than expected. Very detailed report received later that day. Jeremy also took the time to personally phone and explain his findings. More... See more

Company replied

Rated 5 out of 5 stars

I found out about niSurv doing a Google search for a home survey. After reading about the company, it's numerous awards and reviews I decided to instruct. Jeremy offered me a cancellation immediately... See more

Company replied


Company details

  1. Chartered Surveyor
  2. Surveyor

Written by the company

niSurv Chartered Surveyors specialise in providing private home buyers with RICS HomeBuyer surveys. This allows you to find out what the true condition of your potential new home is before you commit to buying it. We can carry out surveys within a 25 mile radius of Lisburn, Belfast and Newcastle in Northern Ireland.


Contact info

5.0

Excellent

TrustScore 5 out of 5

532 reviews

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5.0

All reviews

(532)

57 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

L2 house survey - post report assistance

We were delighted with the service provided by Jeremy Brady. The L2 survey was conducted swiftly, thoroughly & professionally. The post-survey assistance was just as good, if not better. He went through the report on multiple occasions with us with great patience & attention to detail, in language we could understand, outlining all possible options allowing us to make the most informed decisions. Very reassuring

February 19, 2025
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Reply from niSurv

Thanks Chris, it was my pleasure. Regards, Jeremy.

Rated 5 out of 5 stars

Jeremy provided excellent service

Jeremy provided excellent service from start to finish. His knowledge of the processes and practicalities of surveying is second to none. He was highly professional in all of his interactions and reporting, and we now have a very clear picture of how to move forwards with our house purchase as a result of his expertise.

February 11, 2025
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Reply from niSurv

Thanks Krystyna, that’s very kind of you to say. It was a pleasure working with you too. Regards Jeremy.

Rated 5 out of 5 stars

Survey for proposed house purchase.

This is not the first time that we have commissioned a report from NiSurv and on each occasion we have received a 5 star plus service. This report was carried out within a few days of commissioning it and it was comprehensive and extremely helpful. We were particularly impressed by the fact that we were telephoned the very next day after the inspection
to give us a full explanation and have a discussion. The report itself was emailed to us that same day. We would not hesitate to recommend NiSurv to others.

January 27, 2025
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Reply from niSurv

Thank you, that’s very kind of you to say. Regards Jeremy

Rated 5 out of 5 stars

Great professional service

I contacted niSurv for a Level 2 homebuyer survey. Jeremy was very easy to deal with and the whole process went smoothly. I was kept up to date through the entire process and the report itself was very detailed and included any relevant photos. Any questions I had were answered promptly. Would recommend niSurv.

January 29, 2025
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Reply from niSurv

Thanks Jack, that's kind of you to say. Regards, Jeremy.

Rated 5 out of 5 stars

Excellent service

Jeremy was recommended to me through a friend and didn't disappoint. The communication was excellent throughout and the system for booking the survey was quick and easy to use. Jeremy called to explain the results of the survey in an easy to understand language and the report was available very quickly after the survey took place. It was very comprehensive and easy to read.

December 14, 2024
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Reply from niSurv

Thanks for your kind review Karina. Regards Jeremy.

Rated 5 out of 5 stars

1st class

Jeremy done a 1st class job of a survey for a house purchase. The system of booking in was easy and I was kept up to date with the progress of the same. Jeremy called before sending the survey to chat through any points which was very reassuring and put any queries I had to bed. I would have no hesitation using Jeremy again in the future.

February 5, 2025
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Reply from niSurv

Thank you, that’s kind of you to say. Regards Jeremy.

Rated 5 out of 5 stars

Excellent Service

From our first contact with niSurv the whole process was faultless. Communication was excellent, we were kept informed at every step. The completed report was delivered to us the day following the survey and it was very comprehensive, very well presented, making it easy to read and more importantly, understand.
Our surveyor followed it up with a telephone call and answering a couple of our questions made the whole process totally satisfactory and I would not hesitate to recommend niSurv.

January 22, 2025
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Reply from niSurv

Thank you for your kind review. Regards Jeremy

Rated 5 out of 5 stars

L2 Survey

The report that I received is thorough and detailed. The language is understandable for someone inexperienced in this area. What I really appreciate is the service from Jeremy who I found to be extremely helpful, approachable and understanding. By understanding I mean that Jeremy talked me through all aspects in a way that I felt at ease and that Jeremy was aware of my needs as a first time buyer. I also feel comfortable to call Jeremy with follow up questions. This reassurance makes the experience feel less overwhelming. Thank you.

January 29, 2025
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Reply from niSurv

Thanks for your kind review and I’m glad I was able to help. Regards Jeremy.

Rated 5 out of 5 stars

So glad we chose nisurv

Jeremy was so helpful and friendly, talked me through the whole process, and then talked me through the report and findings before sending it through, so glad I got this survey done as it picked up a lot of issues that we would definitely not have known about, would definitely recommend 👍

January 24, 2025
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Reply from niSurv

Thanks Lori, that’s very kind of you to say and I’m glad you found it helpful. Regards Jeremy.

Rated 5 out of 5 stars

Level 2 Survey

Had a level 2 survey carried out on a property by Jeremy. The booking process was simple and quick to do online. Jeremy is extremely professional and knowledgable in his field and responded very promptly to all queries regarding the surveying process. The final report was provided a short time after the survey and was very comprehensive and informative. Jeremy also rang to explain his findings which made them easier to understand, particularly for a first time buyer. An issue was discovered with the property however Jeremy went above and beyond his expertise to offer advice on what to do next. I will definitely be using NiSurv again in the future. Worth the money for peace of mind.

November 26, 2024
Unprompted review
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Reply from niSurv

Thanks Lisa, that’s a very kind review. I’m glad you had a positive experience. Kind regards, Jeremy.

Rated 5 out of 5 stars

The telephone call we had before the…

The telephone call we had before the report was finally written was very helpful. Jeremy was able to high level explain the situation and recommend next steps giving an idea of effort and cost involved. He answered my questions and was a great help. Jeremy was also very transparent when i initially spoke to him about the level of survey required - much appreciated. Constructive feedback would be that whilst the report was very thorough [as expected], I would have appreciated an exec summary slide... Top 3 issues, the severity, recommended next steps etc.

January 11, 2025
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Reply from niSurv

Hi Paul, thanks for the kind review. With regard to offering and exec summary, unfortunately the reports are licensed by the RICS, so we’re unable to deviate from the set format. Thanks again, Jeremy.

Rated 5 out of 5 stars

Excellent Service

Jeremy was excellent from the beginning. Clear and regular correspondence. Very helpful, thorough and professional advice. Highly recommend.

January 17, 2025
Unprompted review
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Reply from niSurv

Thanks Suzanne, that’s very kind of you to say. Regards Jeremy.

Rated 5 out of 5 stars

Excellent throughout the process.

Excellent communication followed by a detailed instruction outlining the service offered and the survey report that can be expected. Reasonable pricing and very smooth arrangements from initial consultation to carrying out the survey. A really positive experience and thoroughly well administered.

January 15, 2025
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Reply from niSurv

Hi Phil,

Thanks for the review and I'm glad you had a positive experience.

Regards,

Jeremy

Rated 5 out of 5 stars

NiSurv

Very reliable and friendly service. The report was comprehensive and issued very quickly after the survey. All emails were answered quickly and in depth. I woukd 100% recommend this company if you need a property survey.

January 14, 2025
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Reply from niSurv

Thanks Lorraine. Regards Jeremy

Rated 5 out of 5 stars

Survey was done as arranged to a very…

Survey was done as arranged to a very high standard, and the report was produced in a very timely fashion. Surveyor is very knowledgeable, and very pleasant to deal with and talk to. Excellent service.

January 8, 2025
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Reply from niSurv

Thanks Stuart, that’s very kind of you to say. It was a pleasure working with you to. Kind regards, Jeremy.

Rated 4 out of 5 stars

House survey 2025

They survey the property exactly on the date agreed.
They appeared to be thorough pointing out a lot of issues and supplying advice to correct same.

January 9, 2025

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