niSurv Reviews 

532
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 57 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the helpful professional team for being exceptionally thorough, knowledgeable, and genuinely supportive during every single interaction. Many individuals note that the entire process is handled smoothly, making complex home evaluations straightforward and stress-free. Some reviewers were happy with the remarkably quick turnaround times and prompt, clear communication provided throughout. People also deeply appreciate the detailed phone consultations that break down all key findings into easily understandable terms. Loyal consumers consistently express confidence, stating they would gladly recommend these reliable services to anyone needing professional property assessments.

What people talk about most

Service

Consumers find service to be positive, highlighting a straightforward booking process and helpful... See more

Staff

Reviewers highlight positive aspects of staff, frequently describing them as efficient, professional, and... See more

User experience

Clients share positive opinions on user_experience, highlighting swift communications and a professional... See more

Customer service

People report positive experiences with customer service, highlighting responsive and helpful support that... See more

Response time

Customers had positive experiences with response time, highlighting prompt communication and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Jeremy conducted our survey and was extremely thorough, and a very detailed report was provided. He rang to talk me through the report and explained all the key findings in good detail and made recomm... See more

Company replied

Rated 5 out of 5 stars

Excellent service, honest opinion when i taught i needed a level 3 survey and he even provided contact details for me to check with. His Level 2 survey was great and conducted with industry wide equip... See more

Company replied

Rated 5 out of 5 stars

Highly recommend. Jeremy managed to fit the survey in earlier than expected. Very detailed report received later that day. Jeremy also took the time to personally phone and explain his findings. More... See more

Company replied

Rated 5 out of 5 stars

I found out about niSurv doing a Google search for a home survey. After reading about the company, it's numerous awards and reviews I decided to instruct. Jeremy offered me a cancellation immediately... See more

Company replied


Company details

  1. Chartered Surveyor
  2. Surveyor

Written by the company

niSurv Chartered Surveyors specialise in providing private home buyers with RICS HomeBuyer surveys. This allows you to find out what the true condition of your potential new home is before you commit to buying it. We can carry out surveys within a 25 mile radius of Lisburn, Belfast and Newcastle in Northern Ireland.


Contact info

5.0

Excellent

TrustScore 5 out of 5

532 reviews

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5.0

All reviews

(532)

57 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I found my experience with nisurv very…

I found my experience with nisurv very professional and Jeremy had explained the process very well and contacted us after the survey to go through the report.
I would highly recommend them!

January 7, 2025
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Reply from niSurv

Thanks for your kind review, I'm glad you had a positive experience. Regards, Jeremy.

Rated 5 out of 5 stars

This is the 2nd time that I have used…

This is the 2nd time that I have used this company and both times have been very positive experiences. The communication between every stage is comprehensive and let me know what to expect and when. When the survey was ready (24hrs later) I was given a phone call to talk over all aspects of the report which has been immensely helpful. I would definitely recommend this company.

January 4, 2025
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Reply from niSurv

Thanks Sarah, that’s kind of you to say. Many thanks, Jeremy

Rated 5 out of 5 stars

Excellent service

Excellent service. Great to deal with.

December 19, 2024
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Reply from niSurv

Thanks Anthony, that’s kind of you to say. Regards, Jeremy.

Rated 5 out of 5 stars

Approachable

Pleasant, easy to talk to. Knowledgeable and flexible.

December 19, 2024
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Reply from niSurv

Thanks Ruth, that’s very kind of you to say. Regards, Jeremy.

Rated 5 out of 5 stars

Jeremy offers a seamless experience…

Jeremy offers a seamless experience from start to finish. Using the online service was easy to navigate and getting it booked in was quickly organised. Jeremy called to share the report as a summary and answer questions. I would highly report them.

December 18, 2024
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Reply from niSurv

Thanks Magellan, it was a pleasure working with you. Regards, Jeremy

Rated 5 out of 5 stars

Highly recommended

Excellent communication, extremely professional. Would recommend in an instant

December 14, 2024
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Reply from niSurv

Thank you for the review and I’m glad you had a positive experience. Regards, Jeremy.

Rated 5 out of 5 stars

Good experience

Easy to chat to and met needs. Provided a quick turn around between survey, chat and written report.

December 5, 2024
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Reply from niSurv

Thanks for the kind review Julie, it was a pleasure working with you. Kind regards, Jeremy

Rated 5 out of 5 stars

Very efficient and high quality service…

Very efficient and high quality service provided. The ability to track progress via your online account is very useful. The cost is also very reasonable.

December 12, 2024
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Reply from niSurv

Thanks for your kind review Ashlee, I’m glad you had a positive experience. Kind regards, Jeremy.

Rated 5 out of 5 stars

RICS Home Survey Level 2

Jeremy was very thorough in his report and it was delivered within 24 hours of the survey . As there were important issues that needed to be discussed he went out of his way to be available to talk to us over the weekend. Booking the survey was very easy online & plenty of information to assist with the booking. Only downside was the wait (few weeks for the survey) but when your an excellent professional unfortunately there will be a waiting list, and Jeremy was worth the wait.

November 23, 2024
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Reply from niSurv

Thank you Bernadette, that's very kind of you to say. Regards, Jeremy

Rated 5 out of 5 stars

Great service provided

Great service provided, once survey was complete the report was with me within 24hrs, followed by an in detail chat on the phone that was able to be made way past office hours! Above and beyond service

November 27, 2024
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Reply from niSurv

Thanks for the review Dan, I'm glad I was able to help. Regards, Jeremy.

Rated 5 out of 5 stars

Solid quality service - Level 2 Survey - thanks!

Jeremy was diligent, detailed and comprehensive re the Level 2 Survey he performed on a domestic property for me. The process from start to finish was straight forward and easy to use. Communication and information was open, to the point and concise at each stage, whether via email or phone. The admin/payment side also very smooth and quick. I found Jeremy very friendly and approachable. He was happy to deal with a range of my many many questions on our report phone call. Much appreciated. The output report and call was honest, detailed and evidenced an experienced Surveyors eye. One balancing comment local to my experience only - depending on his availability you may have to wait a bit longer for a survey date than you initially expected but from my experience it was worth waiting for.

November 19, 2024
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Reply from niSurv

Thanks for your very kind review, Robert. I'm glad I was able to help. Kind regards, Jeremy.

Rated 5 out of 5 stars

Great experience from start to finish

Great experience from start to finish. The booking system they have implemented is top notch and easy to use - most importantly Jeremy is an excellent surveyor who took great care over the survey. He is also generous with his time and is quick to respond with any questions. I wouldn't hesitate to go with Jeremy again.

November 5, 2024
Unprompted review
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Reply from niSurv

Thanks David, I'm glad I was able to help. Kind regards, Jeremy.

Rated 5 out of 5 stars

A fantastically efficient & friendly…

A fantastically efficient & friendly service with an easy to use booking system .. recommend 100%

November 20, 2024
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Reply from niSurv

Thanks Laura, I’m glad you had a positive experience. Regards Jeremy.

Rated 5 out of 5 stars

Highly Recommend niSurv

Jeremy was professional and knowledgeable when undertaking our RICS level 2 survey. He explained everything thoroughly and communicated regularly. I would highly recommend niSurv.

September 11, 2024
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Reply from niSurv

Thanks Cara, that’s very kind of you to say, regards, Jeremy.

Rated 5 out of 5 stars

Jeremy did a fantastic job very…

Jeremy did a fantastic job very thorough and a very nice person I would recommend him to anyone looking for a survey

November 9, 2024
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Reply from niSurv

Thanks Wendy, that’s very kind of you to say. Kind regards, Jeremy.

Rated 5 out of 5 stars

Survey was completed as agreed and…

Survey was completed as agreed and report was produced very quickly after survey completion, to a high standard.

Jeremy also took time to explain results over phone which was useful.

Really good website to keep track of survey progress as well.

August 15, 2024
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Reply from niSurv

Thank you for the very kind review. Regards, Jeremy.

Rated 5 out of 5 stars

Excellent communication through out

Excellent communication through out and the level of detail in the survey was extremely useful.

November 6, 2024
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Reply from niSurv

Thanks Mike, I'm glad you had a positive experience. Kind regards, Jeremy

Rated 5 out of 5 stars

Excellent

Excellent. Called me within an hour of requesting a quote and gave me clear, concise information. Highly recommend

November 6, 2024
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Reply from niSurv

Thank you Steven, regards, Jeremy

Rated 5 out of 5 stars

Great service, right from the start

Right from the start they were brilliant. Pointed me in the right direction as to what level of survey was needed in my situation, spoke to the vendor's agent and sorted out an inspection time themselves, and the final survey was exceptionally detailed and saved me from potentially unforseen issues that could have cost thousands to remedy.

Highly recommend.

October 31, 2024
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Reply from niSurv

Thanks for the review Cameron. I’m glad you had a positive experience. Regards Jeremy.

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