niSurv Reviews 

532
TrustScore 5 out of 5

5.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 57 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the helpful professional team for being exceptionally thorough, knowledgeable, and genuinely supportive during every single interaction. Many individuals note that the entire process is handled smoothly, making complex home evaluations straightforward and stress-free. Some reviewers were happy with the remarkably quick turnaround times and prompt, clear communication provided throughout. People also deeply appreciate the detailed phone consultations that break down all key findings into easily understandable terms. Loyal consumers consistently express confidence, stating they would gladly recommend these reliable services to anyone needing professional property assessments.

What people talk about most

Service

Consumers find service to be positive, highlighting a straightforward booking process and helpful... See more

Staff

Reviewers highlight positive aspects of staff, frequently describing them as efficient, professional, and... See more

User experience

Clients share positive opinions on user_experience, highlighting swift communications and a professional... See more

Customer service

People report positive experiences with customer service, highlighting responsive and helpful support that... See more

Response time

Customers had positive experiences with response time, highlighting prompt communication and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Jeremy conducted our survey and was extremely thorough, and a very detailed report was provided. He rang to talk me through the report and explained all the key findings in good detail and made recomm... See more

Company replied

Rated 5 out of 5 stars

Excellent service, honest opinion when i taught i needed a level 3 survey and he even provided contact details for me to check with. His Level 2 survey was great and conducted with industry wide equip... See more

Company replied

Rated 5 out of 5 stars

Highly recommend. Jeremy managed to fit the survey in earlier than expected. Very detailed report received later that day. Jeremy also took the time to personally phone and explain his findings. More... See more

Company replied

Rated 5 out of 5 stars

I found out about niSurv doing a Google search for a home survey. After reading about the company, it's numerous awards and reviews I decided to instruct. Jeremy offered me a cancellation immediately... See more

Company replied


Company details

  1. Chartered Surveyor
  2. Surveyor

Written by the company

niSurv Chartered Surveyors specialise in providing private home buyers with RICS HomeBuyer surveys. This allows you to find out what the true condition of your potential new home is before you commit to buying it. We can carry out surveys within a 25 mile radius of Lisburn, Belfast and Newcastle in Northern Ireland.


Contact info

5.0

Excellent

TrustScore 5 out of 5

532 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

5.0

All reviews

(532)

57 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Level 2 survey

Jeremy went out of his way to accommodate my timeline and provided a very professional service with excellent communication throughout. The survey report he produced was delivered promptly and was detailed and authoratitive.

I wouldn't hesitate to recommend niSurv.

A special mention also for the niSurv web platform which made the flow from initial point of contact to status/payment very slick and professional.

October 24, 2024
niSurv logo

Reply from niSurv

Thanks for the very kind review Colma md I'm glad I was able to help. Kind regards, Jeremy

Rated 5 out of 5 stars

Very professional approach and…

Very professional approach and attitude, explained the process thoroughly and stepwise, easy to follow. prompt replies, really happy with the service

October 23, 2024
niSurv logo

Reply from niSurv

Thank you for your kind feedback. I'm glad I was able to help. Kind regards, Jeremy.

Rated 5 out of 5 stars

Thorough survey

Thorough survey. Communicated well before/during/after.
Very helpful, polite, courteous. Was knowledge, explained everything clearly concisely.

October 17, 2024
niSurv logo

Reply from niSurv

Thank you that's kind of you to say. Regards, Jeremy

Rated 5 out of 5 stars

Great Service!

Jeremy was very approachable and provided a very good service. I am a first time buyer and Jeremy explained the process of a RICS level 2 survey. After he had conducted the survey he held a telephone meeting with me to discuss the main points. The written report was very detailed. The price was also very reasonable.
Overall, I am very satisfied with the service and would highly recommend Jeremy.

October 17, 2024
niSurv logo

Reply from niSurv

Thanks for the review, it was a pleasure working with you too. Kind regards, Jeremy.

Rated 5 out of 5 stars

Excellent

Excellent, Jeremy gave me a very comprehensive report and explained everything via the phone straight after. An excellent service!

October 19, 2024
niSurv logo

Reply from niSurv

Thanks for the kind review Anand, it was a pleasure working with you. Regards Jeremy

Rated 5 out of 5 stars

Excellent experience - I would recommend.

I had an excellent experience with niSurv and found the company to be professional and efficient. Very reliable - the stages of the survey were explained clearly and completed within the timescale given. Jeremy has an approachable manner and I felt I could contact him at any time if I had a query.

October 16, 2024
niSurv logo

Reply from niSurv

Thanks for the very kind review, regards, Jeremy.

Rated 4 out of 5 stars

Homebuyer survey.

A professional survey is always worthwhile and Jeremy provides such a service. He explains the various types of surveys and suggests the most appropriate for your purchase.
I would have no hesitation in recommending this company.

October 11, 2024
niSurv logo

Reply from niSurv

Thanks William, regards, Jeremy

Rated 5 out of 5 stars

Professional service

Professional service, great communication, a detailed and thorough report.

October 12, 2024
niSurv logo

Reply from niSurv

Thanks for the kind review Jonny, regards, Jeremy

Rated 5 out of 5 stars

Great survey

Great survey, fast affordable and thorough

October 9, 2024
niSurv logo

Reply from niSurv

Thanks Daniel, I'm glad I was able to help. Regards, Jeremy

Rated 5 out of 5 stars

Thorough, professional, friendly!

Jermey at niSurv conducted a Level 2 building survey for me recently. He has a wealth of experience and shares an abundance of information on calls and on his report.
The survey was conducted soon after booking and the report was complete and emailed to me within a day of the survey taking place.
We spoke at length afterwards about next steps and the most appropriate course of action to take to tackle the issues found in the survey, and Jeremy helpfully recommended some local companies to can quote for and remediate the issues found.
I originally found his company through an online search, and soon after he was actually recommended to me by someone in the industry.
I'd be more than happy to recommend his services to others and would certainly request his help for any future property survey needs.

September 26, 2024
niSurv logo

Reply from niSurv

Thank you for the kind review and I'm glad I was able to help you. Kind regards, Jeremy.

Rated 4 out of 5 stars

Very thorough survey

Very thorough survey. Excellent communication. Written report came through within 24 hours as promised.

September 27, 2024
niSurv logo

Reply from niSurv

Thank you for the kind review.

Rated 5 out of 5 stars

Home Survey

Jeremy was fantastic done what he said he would do and was efficient and quick wouldn't hesitate to recommend

September 19, 2024
niSurv logo

Reply from niSurv

Thanks Sarah, regards Jeremy.

Rated 5 out of 5 stars

NiSurv gave excellent service…

NiSurv gave excellent service throughout the process. Very approachable as I had never bought a house before. Definitely recommend.

September 18, 2024
niSurv logo

Reply from niSurv

Thanks Susan for the review and I’m glad you had a positive experience. It was great working with you. Kind regards, Jeremy.

Rated 5 out of 5 stars

Level 2 survey with valuation

We submitted an enquiry via the NISurv website and from the outset the communication we received from Jeremy was top class. He explained our options clearly, including expected timescales. Prior to issuing the report he rang to give an overview of his findings and was extremely honest in response to our questions. We would have no doubts recommending this service; client facing, trustworthy and top quality. Thanks Jeremy!

September 6, 2024
niSurv logo

Reply from niSurv

Thank you for the amazing review. It was a pleasure working with you too. Regards, Jeremy

Rated 5 out of 5 stars

Highly recommended

A very professional service that was swift, informative and exceeded our expectations.

September 5, 2024
niSurv logo

Reply from niSurv

Thank you for the kind review. Kind regards, Jeremy.

Rated 5 out of 5 stars

Excellent service.

From initial contact to final report an excellent service.
Very approachable surveyor, final report followed up with telephone call. Online services including progress easy to negotiate.
Would highly recommend.

September 5, 2024
niSurv logo

Reply from niSurv

Thanks for the kind review and it was a pleasure working with you. Regards, Jeremy.

Rated 5 out of 5 stars

Highly recommend

I recently had the pleasure of working with NiSurv for a property survey, and I couldn't be more impressed with the level of professionalism and expertise demonstrated throughout the process. From the initial consultation to the final report, Jeremy was thorough, detail-oriented, and highly knowledgeable.

One of the standout qualities was the clear and concise communication. Jeremy took the time to explain each aspect of the survey, ensuring I fully understood the findings and their implications. The report provided was comprehensive, with actionable insights that made it easy to address any concerns.

Jeremy was always prompt in responding to my inquiries and went above and beyond to accommodate my schedule. This made the entire process smooth and stress-free.

If you're looking for a reliable, professional, and skilled building surveyor, I highly recommend NiSurv. Their attention to detail and commitment to quality service truly exceeded my expectations.

August 18, 2024
niSurv logo

Reply from niSurv

Wow Eamon! what a review. It's very kind of you to say and I'm glad you had a positive experience. Regards, Jeremy

Rated 5 out of 5 stars

Excellent service

Excellent service. Incredibly simple booking process. The report provided was detailed and comprehensive and felt that a thorough examination of the property was performed.

July 31, 2024
niSurv logo

Reply from niSurv

Thanks Siobhan, I'm glad you had a positive experience and it was great working with you too. Regards, Jeremy

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look