Banner for Nomad eSIM

Nomad eSIM Reviews 37,433

TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 17,857 reviews, reviewers overwhelmingly had a great experience with this company, finding the eSIM setup process to be straightforward and quick. Customers consistently report reliable service and strong signal coverage in various international locations, making their travels smoother and less stressful. Many appreciate the competitive pricing and significant savings compared to traditional roaming charges, often using the service for essential navigation and communication. However, some people mentioned issues with data accuracy and occasional slow or non-existent service in certain regions, which sometimes required troubleshooting. A few other people also felt that the setup could be confusing or that the eSIM interfered with their phone's primary service.

What people talk about most

User experience

Users describe positive interactions with the user experience, frequently highlighting the ease of setup,... See more

Service

Customers consistently note ambiguous experiences with service, with many praising its reliability, ease of... See more

Product

Reviewers highlight ambiguous aspects of product, with many finding the eSIM easy to purchase, install, and... See more

Location

Clients share ambiguous opinions on location, with many reviewers reporting excellent coverage in various... See more

Price

People report positive experiences with price, often finding it reasonable and affordable compared to... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Once it was fully activated it was seamless. Room for improvement: the SIM instructions re: settings and in particular Access Point Names and Data Roaming settings, need to be more explicitly spell... See more

Rated 4 out of 5 stars

Easy to activate and use. Mainly great signal in Türkiye, Slovenia, Spain and Greece where I travelled. Only blip was when I thought I was topping up, but it was treated as a new purchase and it too... See more

Rated 4 out of 5 stars

Data was always available, but the amount of data used and remaining did not always reflect the true situation. Whilst his was an imperfection, and did detract from the service as a whole, it did not... See more

Rated 5 out of 5 stars

Not the first time I have used Nomad while travelling. Very reliable service in my travels to Taiwan and the Philippines. Easy pre travel setup of the eSim and then just turning it on upon arrival at... See more


Company details

  1. Phone and Internet Service

Written by the company

Nomad is a B2C travel app and our mission is to ease all the hurdles in travel and make it pure enjoyment. We provide eSIM and virtual number (SMS) solutions for travelers all over the world.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

37K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I travelled to Iceland

I travelled to Iceland, France and Italy. Network was good everywhere and the speed was good as well. Nomad had the best prices in the service domain they are providing.

May 29, 2026
Rated 4 out of 5 stars

Always reliable

Nomad is my backup, it always works. Great reception deals with providers in Europe, I got almost 200mbps over 5G in Italy which is truly great. Not always the cheapest, but Nomad is something you can rely on.
Removed one star for price for multi-country packs, and for the region packs not always being fast enough.

June 23, 2026
Rated 5 out of 5 stars

Satisfied!

Depending a bit where we were in relations to masts and connections it worked most satisfying. Both me and my wife were satisfied with the delivery of internet when we needed it.

June 23, 2026
Rated 1 out of 5 stars

I sent you a mail asking for help

I sent you a mail asking for help: how could 15 gigs disappear in 3 days. Nobody replied

June 19, 2026
Nomad eSIM logo

Reply from Nomad eSIM

Hi Hedva! Thank you for your feedback. We're sorry to hear that your data was used much faster than expected and that you did not receive a response to your email. We understand how frustrating that can be. Our team will be reaching out to you directly to assist further.

Rated 1 out of 5 stars

Worst esim ive ever used doesn't work

Worst esim ive ever used doesn't work

June 23, 2026
Nomad eSIM logo

Reply from Nomad eSIM

Hi there! Thank you for your feedback. We're sorry to hear that the service did not work as expected and that your experience was so disappointing. We'd like the opportunity to investigate what happened and see how we can help. Our team will be reaching out to you directly to gather more details and assist further.

Rated 3 out of 5 stars

Instructions confusing

Instructions confusing; text messages did not come through. Otherwise worked really well for internet, maps etc

June 22, 2026
Nomad eSIM logo

Reply from Nomad eSIM

Hi Mohita! Thank you for your feedback. We're glad to hear that the service worked well for internet access, maps, and general data usage. We appreciate you sharing this feedback, as it helps us improve both our guidance and overall user experience.

Rated 1 out of 5 stars

The eSIM did not work this time

The eSIM did not work this time. Previously it did, but not this time.

June 23, 2026
Nomad eSIM logo

Reply from Nomad eSIM

Hi James! Thank you for your feedback, and we're sorry to hear that the eSIM did not work this time, especially since it had worked for you previously. We understand how important reliable connectivity is when traveling. Our team will be reaching out to you shortly to review your case and assist further.

Rated 2 out of 5 stars

Date reception is poor driving around…

Date reception is poor driving around the UK it often drops out. I even had no reception in a significant town and couldn’t use google maps to find my way which was very stressful. My friend had Lyca and could use maps but my phone just sits with an alleged 1 one bar of 4G and nothing works. Endless swirling

June 21, 2026
Nomad eSIM logo

Reply from Nomad eSIM

Hi Ame! Thank you for your feedback, and we're sorry to hear about the poor data reception you experienced while traveling in the UK. We understand how stressful it can be when connectivity drops, especially when relying on maps for navigation. Signal quality can vary by location and network conditions, but this is not the experience we aim to provide. Our team will be reaching out to you shortly to review your case and assist further.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look