Nordea Danmark Reviews 

Scam bank, hijacking peoples bank accounts and giving big BS stories that conflict with one another when you call them. In 2015 they were fined 50 million for breaching money laundering rules set by the EU. Looks like they learnt something from their criminal associates, now they just hijack ones bank account and refuse to release the funds even after multiple personal visits to the bank not to mention the numerous phone calls.The most common excuse from the banks personel is that they can't do anything, a different divisions is working on the case...yes...right, only none of the personal can tell which division it is. Try get a straight answer, and i get the call cut off, show up in person in the bank, one of 2 things happen, 1,they busy now, would i like to make an appointment, or 2 be told that i have to go online , follow a list of useless links and still end up nowhere...2Weeks now and i still can not access my bank account or the funds there in. I have already found another bank so now for me it is just a formality until nordea removes their proverbial finger then it is goodbye from me...

Fin bank. Men meget ringe at man skal vente i over 30 minutters kø som kunde, når man ringer over telefonen.

Worst experience every time :(

Danish resident living outside DK - Every time I transfer money from my NORDEA-accounts to other banks etc.(even verified transfers through MitID) I get notified, that my transfers won't be completed unless I reply/verify the sms that the bank send to my old danish telephone number.. Funny enough - I don't use that number since I live in another part of the world.. So JUST FUGGIN SEND THE VERIFICATION SMS TO MY FOREIGN TELEPHONE NUMBER NOTED UNDER MY INFORMATION ON MY ACCOUNT - OR SIMPLY DROP THE VERIFICATION SMS as I already have verified my PERSON and the ACTION through the MitID app.

No need to multi-verify and make my life a living hell every time I CHOOSE TO TRANSFER MONEY. Just fuggin let me do my thing and leave me alone you leaches.

Very bad experience, till now the bank was ok, but last month of 22 July 2022 when I was in hollyday in another country, I got a phone call from the phone number 70333333, the person (witch one in the begining spoke with me in danish and after that I explain him I don’t speak danish and if he can speak with me eglish) told me he is from Nordea and he said my name and my CPR numbe as a verification (to be sure I am the right person) and after that he continue to explain me somebody from Kopenhagen tried to make a lone of my name arround 170.000dkk, I said it’s not me and he tried to get more information witch one I didn’t give it.
After I close the phone call for me this thing was very strange so I wrote on the app from the bank to an emplyer from Nordea Horsens and I ask him about this phone number if is from the bank, because the guy witch one called me, told me something about a lone and put me some questions about this and tried to get more personal information from me amd it’s a little bit wierd the situation.
The employee from the bank answer on the chat, the phone number 70333333 it’s the main phone number of the bank, but he can not see the bank shoule have called me about this informations, an unprofessional answer in witch one the client need to cheouse his own answer (you can not see because you don’t have acces on the sistem from another departaments from Nordea, you can not see now this thigs, or the bank don’t need to call me about anything) an ambiguous answer witch one make me again to wrote back in the chat and say “he tried to get some informations and I wanted to be sure if I can offer more information to the phone number” and after that no answer from the Horsens Bank emplyee.
More I called back the phone number 70333333 and it’s start to call directly to Nordea with a 30 minutes waiting list another answer in witch one was Nordea, I didn’t wanted to stay in the waiting list so I cheouse the optin in witch one the bank will call me back and after 5 minutes “bank” called me back with the same phone number.
Again the scamer told me my information we spoke arround 1hour and 30 minutes in witch one the scamer tried to get more information about my bank account and in the same time try to tell me my bank account it’s not secure anymore because somebody have acces to my personal data (again I asked before somebody in the chat about the phone number and I tryed to call back to the same phone number in both situation my aswers was it’s the main number from Nordea) and the scamer comtinue to try to make me to move my money in a “Crypto wallet from the bank” thing witch one 5 times I said no because Crypto is to volatile and the bank or me can lose money (for example I send in this crypto wallet from the bank 4.000€, I can get back 7.000 so bank lose money, or I can get back 1000 so I luse money), after that the guy tod me the bak sugest for the costumers to do that because I can go to the main office from the bank and I will get exactly the same money witch one I send it back iven if the price grow or is going down, in one point I did it the thing.
I wrote agin on the bnak chat to the guy from Horsens what is happend and he told me that is meen was not Nordea because of the Crypto thing and I said the same you told me was your main number.
More after that I called from the phone number from Nordea app and I spoke with a women with witch on I agree we need to block my card and she told me Mondey, somebody from Nordea will call me and I will need to explain again the situation (thing witch one was not happed never again “very professional”).
More after that I called on the same phone number from Witch one scamer called me 70333333 and this time Nordea answered me, I explain again what was happedn and the scamer use their phone number (the guy told me is not possible I said I have screen shots and he sugest me to keep it as a proff and with this maybe I will got my money back) we agree to blocke my Nem Id and Mit Id because before the scamer send me on Nem Id something crypted with Nordea name and again he told me someboy from Nordea will call me Mondey 25/07/2022 (again this thing was not happend).
To be everything perfect after I close the phone call in 10-15 minutes I got again a phone call from the same phone number 70333333 and the person saied is from Nordea and he blocked the account as we spoke, my amswer back was I just speak with my bank and I don’t think you are from Nordea and he close the phone call.
I called back to the same phone numberagain somebody from the bank answered and I explain again what was happend and he told me I need to send the proof on the chat app as an email but after that he realised I can not do that because I have my Nem Id and Mit Id blocked(he told me the same somebody will call me back)
So very bad experience with unprofessional persona witch one don’t know how to manage ref fleags situations and in the bank office was the same after I came back in Dk..

Congratulations Nordea!!!
For All the people who have a new company and applyed to Nordea for a business account and where refused!
Do you realize that with this behavior you are supporting money laundering in Denmark?
…with this behavior you force all those people to accept cash payments because all those people need money to pay rents, materials,diesel …

Tillykke !!!!!

WORST bank for andelsboligloan,

I deeply regret having gotten the andelsboligloan with Nordea.
They have the most expensive fees for fixing the interest rate, and they have just increased their interest rate for ALL customers in bank loans
Due to the high fees to fix it, it makes no sense at all to do try.
I am looking into alternative banks where fixing the loan does not cost outrageously much.
And no, not all banks have increased the interest rate in loans (for example Danske Bank)

Nordea took the first opportunity they had to screw up their customers with bank loans, can't wait to leave

I want to share my experience with nordea bank and their greatest employer(advisor) Niels Dons - Jensen
We was trying to buy an apartment and went to nordea bank Valby and this advisor change our live for me and my family.
He was great in every field from the beginning till now.
Real short I can say that we have great experience with nordea bank and wish him all the best and thanks for helping us get our new home !!!
Kind Regards

how to wait a month to open a new account, incompetent bank!
Not recomand!

Hello Everyone, Greetings!

This is to let you know that I am very much impressed with the service and coordination I have received from Nordea. Being new to Denmark for the first month and having the thought of have a bank account opened as soon as possible was the most worrying thing. And then luckily, one day I took an appointment and later visited the Nordea Branch. My request was guided by Yasmin Yusuf from the Nordea Branch at the Tivoli, Central, Copenhagen. She was very patient to hear my queries and she helped me with the submission of my documentation with a quick turn around. And finally, she guided me with the necessary things I needed to know about opening a bank account and the next steps. With all her effort, my Bank Account got opened in the next few weeks. It was a very smooth transition for the process. Finally my account is open here now and I got my first salary. I would like to take this oppurtunity to thank Yasmin and the Team a lot for doing this and helping me to stay out of my worries during the initial days in Copenhagen. Appreciate her help!!!

The worst bank ever!!
They are taking money from my account, every now and then, without any reason! Besides that, they blocked my account 3 months ago, by accident as they say, which now gives me a lot of problems.

Dont trust this bank!

Avoid, avoid, avoid! I am a Nordea customer for almost 10 years, both me and my husband had 2 mortgages with them and everything was fine. Last year we decided to move from Denmark to Spain and simply keep the accounts open. Keep in mind, we were and still are, top customers at the bank. However, this year, in April my card expired. I called them 2 months in advance to send me a new card. I talked to them several times because they were keep saying that they sent the card but I never got it. 2 cards were "supposedly " sent by them, 4 months later I still didn't received any of them. Then my mother in law was planning to visit us from Denmark to Spain, so I called and asked to send the card to a place in Denmark where my mother in law could pick it up and bring it to me. It's been over one month and a half and numerous calls to tell me that it's still on the way. Not even this way I couldn't get a card. I know clearly that did not send any card what so ever because their policy is that even though you have money in the bank, as long as you don't do business with them, they don't care about your situation. On top of that, I am not danish, foreigner and I heard so many other foreigners that want to do business with Nordea but they are not approved. Their customer service is nice, polite and probably advised to say that the card is on the way.
If you have a possibility, avoid this bank, search another because they got so discriminating and greedy that they do not deserve people's money. I am so mad about their service and I cannot believe that they treat clients that way.

Special Thanks to Asger Schmidt for all the help, great experience and fast response time

I am very disappointed about the fact i have to wait 4 weeks in order to be contacted by them and after that they will make me an account. I mean .... Where in the world you wait 4 weeks for a account? Even in Africa you get an account faster. I cannot understand this... In 4 weeks in my country i open a business not a bank account.

Update: i actually was to Nordea Bank, they told me there i have to wait 4 weeks, now i have 6 weeks since i applyed and they still told me to wait a couple of weeks. I think i will become homeless because i can't recive my salary

They don't care about or value you as a customer, they only care about their rich clients. When you talk to their employees, they seem to not even know the most basic things. Worst banking experience I've had by far. I'm closing my accounts as soon as possible and I would recommend you do the same.

I have been a client of Nordea for almost 5 years. Whenever I called customer service, I always got help. Although sometimes my questions were pointless, they always helped me to solve them.
Now a lot is in English and I think that is great, thank you.

Yusuf was very helpful and especially very prepared for all our questions. He did many calculations in advance with the information we provided him before the meeting, as well as he showed us many other options regarding buying a property, getting a lawyer, cost, possibilities and even plans for adjusting our budget. Great experience! we will definitely contact Yusuf again when we want to move forward with buying a property.

Thank you for all the services you provide and the ease in the labs. It is very good to deal with you. I have been very fortunate to do business with you since I came to Denmark. thank you

Tak til Murat, Nordea Vesterport
God sparring! Særligt at den var nærværende og personligt relevant.
Hurtig og to the point!
/SGF

Hakima is just great 😊
She knows all the details you need to be able to do your transactions in the app. She is very proactive in sharing with you advice on how to find your information to do the transactions on your own, so she educated me to be able to do things without reaching the bank, and I loved that!
Thank you 😊

I had a problem using my card during the day. I called them from the mobile bank, then in 1-2 mins, I was talking with a lady, who was professional and very helpful. Good experience.