A big thanks to manager Chris Johanson and staff ( Brian, Blair , Wendy and Scott ) for the extra effort getting our supplies out on time. Chris has been running around town gathering supplies to mak... See more
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See what reviewers are saying
I went to NIS Fort McKay branch at the Caribou Industrial Park to look for a a Ridgid product (first time going there). It was not in stock but the gentleman (Tony Ball was the name on the business c... See more
We love dealing with Northern Industrial Sales! We have always received friendly and quick service! Charlie is always very knowledgeable in his products. This is now our one stop shopping place fro... See more
Empoyees are helpful but The new policy and signs no employees . Blking off access to bolt bins and water fitting and everything else is a pain the *** I went in expecting to spend 500 plus on bolts... See more
Company replied
Company details
Information provided by various external sources
NIS Northern Industrial Sales has over 120,000 available industrial, safety, janitorial and building supply items in our product lines and access to over 500 global manufacturers. NIS has over 60 years of experience working with the constraints of doing business in challenging environments.
Contact info
11440 163rd Street NW, T5M 3T3, Edmonton, Canada
- 1-800-668-3317
- sales@northerninudstrialsales.ca
- www.northernindustrialsales.ca
4.3
Excellent
488 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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People also looked at
NIS has always met my expectations on…
NIS has always met my expectations on my orders.
February 28, 2020
Unprompted review
Always great service
February 26, 2020
Unprompted review
SHIPPING ON TIME
February 26, 2020
Unprompted review
Great,very professional
Great,very professional, always a pleasure to deal with.
February 25, 2020
Unprompted review
Courtney and Melodie
Courtney and Melodie were very prompt in responding to all of my questions. I received excellent customer service, it is a pleasure to do business with them.
February 24, 2020
Unprompted review
Reply from NIS Northern Industrial Sales
Thank you for this feedback Clayton!!!
excellent service as usual
February 24, 2020
Unprompted review
Reply from NIS Northern Industrial Sales
Thank you Wade! Hope to see you again soon.
good service but limited supplies in…
good service but limited supplies in stock at times.
February 24, 2020
Unprompted review
Reply from NIS Northern Industrial Sales
Hi Keith,
Thank you for the feedback, we appreciate it!
Although it's difficult to forecast inventory needs at our Fort McKay facility, we have the bulk of our product at our Edmonton DC and available to ship overnight to you as required.
Thank you for your support!
Staff went above and beyond assisting…
Staff went above and beyond assisting us while we were stationed
north of Fort McKay.
January 30, 2020
Unprompted review
Reply from NIS Northern Industrial Sales
Thank you for the feedback Marlow!
Five Star Service!
Always there when we need parts/assistance. Great Job!
January 30, 2020
Unprompted review
Reply from NIS Northern Industrial Sales
Thank you Scott.
Hopefully next time we can earn a 5 Star. Is there anything we could have done better?
Very happy with service
January 29, 2020
Unprompted review
Reply from NIS Northern Industrial Sales
Thank you for the feedback Lloyd!!
Service is still better than average
Service is still better than average, new pricing policies are seeing us going elsewhere a lot of the time.
January 27, 2020
Unprompted review
Your service counter guy was very…
Your service counter guy was very helpful.
It was only a small fitting I needed but he helped me all the way.
Much appreciated
Bart Butler
January 27, 2020
Unprompted review
Reply from NIS Northern Industrial Sales
Thank you for the feedback Bart! We appreciate your business.
There is no service there
The place is so depressing
There and prices are terrible
And no one know anything
January 21, 2020
Unprompted review
Sweeta was very friendly and…
Sweeta was very friendly and accommodating.
Great Job!
January 20, 2020
Unprompted review
Reply from NIS Northern Industrial Sales
Thank you for the feedback JP, that is awesome to hear!
Reply from NIS Northern Industrial Sales
Thank you for the feedback Stephen! We appreciate your business.
Great customer service
Excellent customer service with Jeff M. as always.
January 15, 2020
Unprompted review
Reply from NIS Northern Industrial Sales
Thank you for the feedback Lynn!
Brian at the desk was able to find the…
Brian at the desk was able to find the part I needed and get me on my way ASAP.
Our local Salesperson Adam has left NIS for another opportunity. This worries us as to why he left and if the service level he gave will continue?
January 13, 2020
Unprompted review
Reply from NIS Northern Industrial Sales
Thanks for the feedback Laurence, Brian is excellent and glad he was able to help you quickly.
We are working on finding a suitable replacement with the same commitment on customer service. Our local branch manager is accessible and available during the interim.
Great service everytime I went there…
Great service everytime I went there for help.
Wes
January 3, 2020
Unprompted review
Reply from NIS Northern Industrial Sales
Thank you for the feedback Wesley!
Reply from NIS Northern Industrial Sales
Thank you for the feedback and support Sarah!
Always Excellent service
Always Excellent service! Very helpful - willing to point me in the direction of a product at other stores if item is not in stock or sold at NIS.
December 23, 2019
Unprompted review
Reply from NIS Northern Industrial Sales
Thank you for the feedback Kendra!!
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