A big thanks to manager Chris Johanson and staff ( Brian, Blair , Wendy and Scott ) for the extra effort getting our supplies out on time. Chris has been running around town gathering supplies to mak... See more
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See what reviewers are saying
I went to NIS Fort McKay branch at the Caribou Industrial Park to look for a a Ridgid product (first time going there). It was not in stock but the gentleman (Tony Ball was the name on the business c... See more
We love dealing with Northern Industrial Sales! We have always received friendly and quick service! Charlie is always very knowledgeable in his products. This is now our one stop shopping place fro... See more
Empoyees are helpful but The new policy and signs no employees . Blking off access to bolt bins and water fitting and everything else is a pain the *** I went in expecting to spend 500 plus on bolts... See more
Company replied
Company details
Information provided by various external sources
NIS Northern Industrial Sales has over 120,000 available industrial, safety, janitorial and building supply items in our product lines and access to over 500 global manufacturers. NIS has over 60 years of experience working with the constraints of doing business in challenging environments.
Contact info
11440 163rd Street NW, T5M 3T3, Edmonton, Canada
- 1-800-668-3317
- sales@northerninudstrialsales.ca
- www.northernindustrialsales.ca
4.3
Excellent
488 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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People also looked at
Our experience with Terrace branch…
Our experience with Terrace branch whether it is email order, or going into the branch. Staff is always very helpful & polite.
Thanks
Jan
Infinity West
November 4, 2019
Unprompted review
Reply from NIS Northern Industrial Sales
Thank you Jan, we appreciate the business
Shawn was incredibly helpful as always
Shawn was incredibly helpful as always. The service in that store has always been great. We are not a mill and don't spent an enormous amount of money there, but we are always treated like we are an important customer. Thank you Shawn!
November 4, 2019
Unprompted review
Reply from NIS Northern Industrial Sales
Thank you for the support, we appreciate your business!
Salesman is awesome
Salesman is awesome, Customer Service/Order Desk is great. Only wish they stocked more and waiting time was less when no stock
October 30, 2019
Unprompted review
Reply from NIS Northern Industrial Sales
Thank you Karen, we appreciate this feedback.
ADAM goes above and beyond for our…
ADAM goes above and beyond for our shop. the challenge we have are time lines to get certain products in. I understand racking is going to require a few weeks or more. Having said that we have been waiting for small things like Milwaukee flip knives for over what seems like 6 weeks. I'm sure its closer to 4 but you get my point. I follow up with Adam and he follows up with the branch.. I would have given a 5 star review if these types of issues were resolved.
October 28, 2019
Unprompted review
Reply from NIS Northern Industrial Sales
Thank you Make, your feedback has been noted and will address this with our branch!
The new staff and/or management there…
The new staff and/or management there has drastically improved the customer service there. The girls are great!
October 28, 2019
Unprompted review
Reply from NIS Northern Industrial Sales
Thank you for the feedback!! They are awesome!
My experience with NIS
The experience i had with the company was excellent! The service was quick, the staff were friendly and knowledgeable. And I would highly recommend them to anyone needing those services.
October 22, 2019
Unprompted review
Reply from NIS Northern Industrial Sales
Thank you Sheldon!
Fast reliable service
Fast reliable service. Very knowledgeable sales agents
October 21, 2019
Unprompted review
Reply from NIS Northern Industrial Sales
Thank you Sheena!
excellent customer services
excellent customer services, quick and nice
October 21, 2019
Unprompted review
Reply from NIS Northern Industrial Sales
Thank you for the feedback!
Nice staff but super slow getting outta…
Nice staff but super slow getting outta there always takes 15-20 mins to get somethings. Always something with the computers or part numbers it’s so slow
October 13, 2019
Unprompted review
Reply from NIS Northern Industrial Sales
I wanted to quickly follow up Reg that we are looking into your concerns.
Thanks for the feedback!
Reply from NIS Northern Industrial Sales
Thank you Scott!
Friendly knowledgeable staff
October 9, 2019
Unprompted review
Reply from NIS Northern Industrial Sales
Thank you Del, we appreciate your business!
Great service
October 9, 2019
Unprompted review
Reply from NIS Northern Industrial Sales
Excellent! Look forward to seeing you again soon!
Excellent service and detail to our…
Excellent service and detail to our needs!!
Great team in Terrace
October 9, 2019
Unprompted review
Reply from NIS Northern Industrial Sales
Thank you Bart - appreciate the feedback!
always great service.
October 7, 2019
Unprompted review
The staff have always been helpful
The staff have always been helpful, friendly and will go above and beyond to find a product that you are looking for
October 7, 2019
Unprompted review
Reply from NIS Northern Industrial Sales
Awesome Barb, thanks for the feedback!
Always helpful
September 25, 2019
Unprompted review
Reply from NIS Northern Industrial Sales
Thank you for the feedback Jaimie!
10 years of great service
I’m always greeted when I walk in.
This is my 10th season and it’s nice to get helped finding what I need.
Thank you
Moe
September 24, 2019
Unprompted review
Great customer service and prompt…
Great customer service and prompt delivery as always. Thanks George
September 23, 2019
Unprompted review
Reply from NIS Northern Industrial Sales
Thank you Allen!
I don't keep track of the individual…
I don't keep track of the individual orders we make with NIS but I can say that all my dealings have met or exceeded my expectations.
September 23, 2019
Unprompted review
Reply from NIS Northern Industrial Sales
Thank you Dave!
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