A big thanks to manager Chris Johanson and staff ( Brian, Blair , Wendy and Scott ) for the extra effort getting our supplies out on time. Chris has been running around town gathering supplies to mak... See more
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See what reviewers are saying
I went to NIS Fort McKay branch at the Caribou Industrial Park to look for a a Ridgid product (first time going there). It was not in stock but the gentleman (Tony Ball was the name on the business c... See more
We love dealing with Northern Industrial Sales! We have always received friendly and quick service! Charlie is always very knowledgeable in his products. This is now our one stop shopping place fro... See more
Empoyees are helpful but The new policy and signs no employees . Blking off access to bolt bins and water fitting and everything else is a pain the *** I went in expecting to spend 500 plus on bolts... See more
Company replied
Company details
Information provided by various external sources
NIS Northern Industrial Sales has over 120,000 available industrial, safety, janitorial and building supply items in our product lines and access to over 500 global manufacturers. NIS has over 60 years of experience working with the constraints of doing business in challenging environments.
Contact info
11440 163rd Street NW, T5M 3T3, Edmonton, Canada
- 1-800-668-3317
- sales@northerninudstrialsales.ca
- www.northernindustrialsales.ca
4.3
Excellent
488 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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People also looked at
Thank you for the respond I just would…
Thank you for the respond I just would like a couple of parts on hand for ease of access and I do appreciate the effort they make for repairs
September 12, 2019
Unprompted review
So far so good
So far so good. Another staff to assist customers would be helpful.
September 12, 2019
Unprompted review
Reply from NIS Northern Industrial Sales
Thank you for the feedback, we appreciate it!
We're having a difficult time attracting quality staff for our branch as we have open positions available and most individuals leave after the summer months.
We have recently transferred another employee from another branch to assist as we continue our search.
Always great customer service with a…
Always great customer service with a smile ! And have the stock we need
September 11, 2019
Unprompted review
Reply from NIS Northern Industrial Sales
Thank you for the feedback, we appreciate it!
Adrian had huge shoes to fill when he…
Adrian had huge shoes to fill when he took over the Dawson City store. He has and is doing an awesome job which is recognized by almost all of the other clients I have talked to.
September 10, 2019
Unprompted review
Reply from NIS Northern Industrial Sales
Thank you for the feedback, we appreciate it!
Friendly helpful when looking for a…
Friendly helpful when looking for a product
September 9, 2019
Unprompted review
Reply from NIS Northern Industrial Sales
Thank you for the feedback, we appreciate it!
Friendly phone service and prompt…
Friendly phone service and prompt delivery!
September 9, 2019
Unprompted review
Reply from NIS Northern Industrial Sales
Thank you for the feedback, we appreciate it!
Thanks Adrien, Dawson City YT
Adrien, the manager at Dawson City, helps his clients over & beyond the call of duty. Adrien strives to assist in anyway possible, meeting clients after hours with their orders, contacting clients when their orders are in etc. 5 stars for customer service!
September 1, 2019
Unprompted review
Reply from NIS Northern Industrial Sales
Thank your for the feedback!
Reply from NIS Northern Industrial Sales
Thank your for the feedback!
Very slow delivery times
Good selection of items & decent price. I have found delivery of items very very slow, was waiting for items for 6-8 weeks not good enough in my opinion.
August 26, 2019
Unprompted review
Reply from NIS Northern Industrial Sales
Thank you for the reply . I reviewed the order related to this Trust Pilot response and it was ordered, picked, and shipped the same day.
I will look further regarding your past orders and product that was ordered.
Feedback is key to the success of our company!
Excellent customer service
August 26, 2019
Unprompted review
Reply from NIS Northern Industrial Sales
Thank your for the feedback!
Reply from NIS Northern Industrial Sales
Thank your for the feedback!
Always a pleasurable experience
Always a pleasurable experience. Staff are both courteous and professional
August 12, 2019
Unprompted review
Reply from NIS Northern Industrial Sales
Thank you Tony, appreciate the feedback!
Quick shipping, helpful service
Product arrived very quickly. Customer service is very helpful. Highly recommend.
August 12, 2019
Unprompted review
Reply from NIS Northern Industrial Sales
Thank your for the feedback!
Northern Review
Courtney in Yellowknife, and Alex in Inuvik are very professional, and excellent at what they do.
August 12, 2019
Unprompted review
Reply from NIS Northern Industrial Sales
Thank you Darren!
Although more staff is needed the…
Although more staff is needed the gentleman I was dealing with was patient, informative and very helpful.
Thanks, keep it up.
August 9, 2019
Unprompted review
Reply from NIS Northern Industrial Sales
We have just hired Kate to support our front counter, and currently looking for one more.
Stop into the branch to say hi!!
I had a very good experiences with NIS…
I had a very good experiences with NIS ,the people are really friendly and try to help you know matter what !
August 8, 2019
Unprompted review
Reply from NIS Northern Industrial Sales
Thank your for the feedback!
Very good service
Very good service. Counter person is very good. Could use more stock
August 8, 2019
Unprompted review
Pricing is always good and they always…
Pricing is always good and they always have what I need in stock.
August 7, 2019
Unprompted review
I only needed a few small bolts but was…
I only needed a few small bolts but was treated with excellent service and super price as well!
August 6, 2019
Unprompted review
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