Northern Tool + Equipment logo
Visit website

Northern Tool + Equipment Reviews 1,234

•
TrustScore 4 out of 5

4.2

Furniture Store
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 202 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the excellent product selection, competitive pricing, and the overall ease of the ordering process. Many people appreciate the user-friendly website, finding it simple to navigate and locate desired items, which contributes to a smooth purchasing experience. However, some customers also noted occasional issues, such as difficulties with the chat feature, limited product choices in certain categories, or problems with order fulfillment, including items not being shipped or incorrect products being sent. A few people also experienced issues with promotional offers not being applied correctly or with the functionality of certain products after purchase.

What people talk about most

Product

Reviewers mention positive feedback about product. Many customers appreciate the wide variety of quality... See more

Price

Customers had positive experiences with price, often highlighting good prices, great sale pricing, and... See more

Order

Users describe positive interactions with order. Many customers found the ordering process to be easy, quick,... See more

User experience

Clients share positive opinions on user experience. Many reviewers found the website and app easy to... See more

Website

Consumers generally find the website experience to be positive, highlighting its ease of use, great product... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I’ve been looking for a good selection of Milwaukee products to see/buy options. I’m happy with NT options but disappointed with website not returning to where I left off after adding to cart, Also wi... See more

Rated 4 out of 5 stars

To start off with the delivery time was very punctual and very fast. I was surprisingly pleased about that. The only reason I didn't give you 5 stars was because of your chat option, I wasn't able to... See more

Rated 4 out of 5 stars

Pricing was ok. Viewing of pages were somewhat difficult. Closest store approx. 200 miles, therefore free shipping would cost more than shipping to my address.

Rated 4 out of 5 stars

Very nice experience ordering from Northern Tool. The only hiccup is that a $25 gift card is advertised for orders over $100....but when I typed in the code to save $5 on your first order, the $25 gi... See more

Company details

  1. Furniture Store
  2. Garden Center

Information provided by various external sources

NorthernTool.com's product lines include generators, portable generators, pressure washers, grounds maintenance, heaters and stoves, trailer parts, engines, water pumps, lawn sprayers, tractors, hydraulics, hand, air and power tools, and more!

Contact info

4.2

Great

TrustScore 4 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 4 out of 5 stars

Powerful

Powerful, well-built tools with great performance, especially the drill and impact. Batteries last well and the kit is very convenient. A bit pricey, but overall a solid purchase.

December 12, 2025
Unprompted review
Rated 3 out of 5 stars

Unable to accept order

I tried to order on my computer and then it wouldn’t take my order… This is frustrating because then when I created the order again on my phone with a different card and different different address it worked and this is not the first time I’ve had this problem. It’s really frustrating. Makes me not want to order here anymore. But I do like your stuff.

November 29, 2025
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look