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Northern Tool + Equipment Reviews 1,234

•
TrustScore 4 out of 5

4.2

Furniture Store
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Review summary

Created with AI, based on recent reviews

Considering 202 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the excellent product selection, competitive pricing, and the overall ease of the ordering process. Many people appreciate the user-friendly website, finding it simple to navigate and locate desired items, which contributes to a smooth purchasing experience. However, some customers also noted occasional issues, such as difficulties with the chat feature, limited product choices in certain categories, or problems with order fulfillment, including items not being shipped or incorrect products being sent. A few people also experienced issues with promotional offers not being applied correctly or with the functionality of certain products after purchase.

What people talk about most

Product

Reviewers mention positive feedback about product. Many customers appreciate the wide variety of quality... See more

Price

Customers had positive experiences with price, often highlighting good prices, great sale pricing, and... See more

Order

Users describe positive interactions with order. Many customers found the ordering process to be easy, quick,... See more

User experience

Clients share positive opinions on user experience. Many reviewers found the website and app easy to... See more

Website

Consumers generally find the website experience to be positive, highlighting its ease of use, great product... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I’ve been looking for a good selection of Milwaukee products to see/buy options. I’m happy with NT options but disappointed with website not returning to where I left off after adding to cart, Also wi... See more

Rated 4 out of 5 stars

To start off with the delivery time was very punctual and very fast. I was surprisingly pleased about that. The only reason I didn't give you 5 stars was because of your chat option, I wasn't able to... See more

Rated 4 out of 5 stars

Pricing was ok. Viewing of pages were somewhat difficult. Closest store approx. 200 miles, therefore free shipping would cost more than shipping to my address.

Rated 4 out of 5 stars

Very nice experience ordering from Northern Tool. The only hiccup is that a $25 gift card is advertised for orders over $100....but when I typed in the code to save $5 on your first order, the $25 gi... See more

Company details

  1. Furniture Store
  2. Garden Center

Information provided by various external sources

NorthernTool.com's product lines include generators, portable generators, pressure washers, grounds maintenance, heaters and stoves, trailer parts, engines, water pumps, lawn sprayers, tractors, hydraulics, hand, air and power tools, and more!

Contact info

4.2

Great

TrustScore 4 out of 5

1K reviews

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Rated 1 out of 5 stars

I ordered 2 jackets and they were never…

I ordered 2 jackets and they were never even shipped. Northern Tool has been completely worthless and has not refunded me. Now I'm out the money and jackets. You're better off ordering from eBay or Amazon instead of getting ripped off from these people.

December 15, 2024
Unprompted review
Rated 4 out of 5 stars

It's always been a good experience

It's always been a good experience. One thing that should be changed is shipping costs. When I check shipping options, I get a quick delivery for $17, a later delivery for $9, and an even later one for $0. When I check out, the $0 shipping is only available if I spend $40 for a year of free shipping. A little deceptive.

October 12, 2025
Unprompted review

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