Northgate Vehicle Hire - Stockport Reviews 

42
TrustScore 4.5 out of 5

4.6

Lingard Lane, Bredbury, SK6 2QN Stockport, Greater Manchester, GB


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Rated 5 out of 5 stars

The team at Northgate Stockport have supported us for many years and I can only say good things about them. All parts of the business from rental, maintenance,admin and drivers are so helpful all m... See more

Company replied

Rated 5 out of 5 stars

I inherited some Northgate vans in a business acquisition a couple of years ago. We have had the need to call on our local Stockport branch a few times for various things. They have always been supe... See more

Company replied

Rated 5 out of 5 stars

Our company have been using Northgate for a number of years. Due to our expanding company we required quite a number of cars/vans. I contacted Northgate with an urgent request for these vehicles and... See more

Company replied

Rated 5 out of 5 stars

Lead by Debbie the Stockport branch works extremely well together. We lease 150 LVC's from Northgate and their Stockport branch works hard to keep them on the road. Nothing is to much trouble. The rel... See more

Company replied


Company details

  1. Van Rental Agency

Information provided by various external sources

With over 50,000 vehicles and 50 branches nationwide, Northgate has grown to become the UK's largest B2B light commercial vehicle rental provider. Our mission is to give businesses the reliable vans they need with minimum fuss. This is backed up by a high-quality maintenance programme and 24/7 breakdown cover on all our vehicles, as well as our investment in our own state of the art workshops. Call us today on 0330 042 0790 for more information or visit our website www.northgatevehiclehire.co.uk

Northgate Vehicle Hire

Written by the company

Whether you need one or 1000+ business vans, our hire options and fleet management services can be tailored to your needs.
We can do more than just providing the vehicles your business needs. Our growing range of fleet management services can help you reduce costs, improve operating efficiencies, and meet your legal and duty of care obligations. Existing customers can hire more than just vans from Northgate with HGVs, minibuses, cars, 4x4s and luxury cars available at very competitive prices.

Contact info

  • Lingard Lane, Bredbury, SK6 2QN, Stockport, Greater Manchester, United Kingdom

  • 0161 406 7472

4.6

Excellent

TrustScore 4.5 out of 5

42 reviews

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4-star
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1-star

No recent history of asking for reviews

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Replied to 96% of negative reviews

Typically replies within 24 hours

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4.6

All reviews

(42)

1,568 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

excellent service and customer care

excellent service and customer care
happy customer

June 25, 2026
Unprompted review
Northgate Vehicle Hire - Stockport logo

Reply from Northgate Vehicle Hire - Stockport

Hi Ian, thank you for your wonderful review!

We’re delighted to hear that you received excellent service and customer care, and that you left as a happy customer.

Your kind feedback is greatly appreciated, and we look forward to assisting you again in the future!

Take care,
Imogen

Rated 5 out of 5 stars

Dealt with John and top service from…

Dealt with John and top service from start to finish

May 28, 2026
Unprompted review
Northgate Vehicle Hire - Stockport logo

Reply from Northgate Vehicle Hire - Stockport

Hi Jon, thank you so much for your kind words!

We're delighted to hear that John provided top service from start to finish. We’ll be sure to pass your feedback on to him — he’ll really appreciate it.

Thanks again for taking the time to leave a review and for choosing us!

Take care,
Imogen

Rated 5 out of 5 stars

Great friendly service

Carlo was great. Delivered early and explained everything. Very friendly and great service.

May 8, 2026
Unprompted review
Northgate Vehicle Hire - Stockport logo

Reply from Northgate Vehicle Hire - Stockport

Hi Denis, thank you for your wonderful feedback!

We’re so pleased to hear that Carlo provided such friendly and professional service. Delivering early and taking the time to explain everything really reflects the level of care we aim to provide. We’ll be sure to share your kind words with him.

Thanks again for choosing us!

Take care,
Imogen

Rated 1 out of 5 stars

Go elsewhere

Won’t use them ever again - vehicle went back and was unfortunately signed for - few days later £5k bill landed - absolutely ridiculous - told them getting an independent mechanic in to do full review of repairs needed - no sign vehicle 2 days later when turned up to do the review as was sent to there sales department- slight discount on windscreen as was never repaired yet they tried charge over £500 - after numerous attempts of asking for photo evidence they could not supply!! - hiding behind small print on hire contracts - keep well away from them

June 10, 2025
Unprompted review
Northgate Vehicle Hire - Stockport logo

Reply from Northgate Vehicle Hire - Stockport

Hi Peter,

Thank you for sharing your experience. We’re very sorry to hear how distressing this situation has been for you, and we understand how upsetting it is to receive unexpected charges, particularly when you feel concerns haven’t been clearly explained or supported with evidence.

This is not the experience we want any customer to have. We take issues around vehicle condition, repair assessments, and communication extremely seriously, and it’s disappointing to hear that you felt your requests for clarification were not adequately addressed. We also appreciate how frustrating it must have been to arrange an independent review only to find the vehicle was no longer available.

We would genuinely like the opportunity to review this matter properly and ensure everything has been handled fairly and transparently. If you’re willing, please contact us directly at customer.services@northgate.co.uk with your hire details so we can look into this in more detail.

Thank you for bringing this to our attention, feedback like yours is important in helping us improve how we handle situations like this going forward.

Take Care,
Emily

Rated 5 out of 5 stars

Paul and Jon on reception very polite…

Paul and Jon on reception very polite and courteous, Steve did a great job and explained all work carried out

December 18, 2025
Unprompted review
Northgate Vehicle Hire - Stockport logo

Reply from Northgate Vehicle Hire - Stockport

Hi Taiyyib, thank you for your kind review! 😊

We’re delighted to hear that Paul and Jon were polite and courteous on reception, and that Steve took the time to do a great job and clearly explain all the work carried out. We’ll be sure to pass your feedback on to the team.

Thanks again for choosing us!

Take care,
Imogen

Rated 5 out of 5 stars

Alex

John, Craig and Simon. Class customer service!

November 22, 2025
Unprompted review
Northgate Vehicle Hire - Stockport logo

Reply from Northgate Vehicle Hire - Stockport

Hi Alex, thank you for the fantastic review! 🙌

We’re delighted to hear that John, Craig and Simon delivered class customer service. We’ll make sure your kind words are passed on to them — they’ll really appreciate it!

Thanks again for taking the time to share your experience.

Take care,
Imogen

Rated 5 out of 5 stars

Great service

After having an absolute nightmare with a rental van coming from Northgate Cardiff, the Stockport depot managed to sort me out a temporary van, and eventually provide me with a brand new van, all kitted out and ready to go

November 5, 2025
Unprompted review
Northgate Vehicle Hire - Stockport logo

Reply from Northgate Vehicle Hire - Stockport

Hi Barry, thanks so much for sharing your experience with us.

We’re sorry to hear things didn’t start off smoothly with your initial rental, but we’re really pleased that our Stockport team were able to step in and get everything sorted for you — including a brand-new van, fully kitted out and ready to go!

We’ll make sure your feedback is passed along to the team — they’ll be delighted to know their efforts made such a difference.

Thanks again for your patience and for choosing Northgate Van Hire!

Take care,
Imogen

Rated 5 out of 5 stars

Peter and Carlo. 2 excellent guys!

Peter and Carlo have just delivered a hire car for me after my car was written off. 2 excellent guys, very friendly, very helpful. Really happy with the experience.

October 9, 2025
Unprompted review
Northgate Vehicle Hire - Stockport logo

Reply from Northgate Vehicle Hire - Stockport

Hi Nathan, thank you so much for sharing your experience.

We’re thrilled to hear that Peter and Carlo made such a positive impression with their friendly and helpful service.

We’ll be sure to pass on your kind words to them! If you need anything else, just let us know.

Take care,
Imogen

Rated 5 out of 5 stars

Very quick and friendly

Very quick and friendly, offered drinks. Very nice people

August 21, 2025
Unprompted review
Northgate Vehicle Hire - Stockport logo

Reply from Northgate Vehicle Hire - Stockport

Hi Dylan, thank you for your lovely review!

We’re so happy to hear you found our team quick, friendly, and welcoming — drinks included! We’ll be sure to share your kind words with everyone.

Looking forward to helping you again soon!

Take care,
Imogen

Rated 5 out of 5 stars

Gave me a spare while mine was in for…

Gave me a spare while mine was in for repair, repair was completed the next working day, no complaints

August 11, 2025
Unprompted review
Northgate Vehicle Hire - Stockport logo

Reply from Northgate Vehicle Hire - Stockport

Hi Shaun, thanks so much for your great feedback!

We’re glad we could keep you moving with a spare while your vehicle was being repaired, and that everything was completed quickly and smoothly.

No complaints sounds like a win to us! We really appreciate your trust and hope to help you again whenever you need us.

Take care,
Imogen

Rated 5 out of 5 stars

Excellent customer service and repaired…

Excellent customer service and repaired my van quickly whilst I was waiting in the building.

August 1, 2025
Unprompted review
Northgate Vehicle Hire - Stockport logo

Reply from Northgate Vehicle Hire - Stockport

Hi Paul, thank you for your wonderful feedback!

We’re so glad we could provide quick repairs while you waited and deliver excellent customer service. It’s great to know we made the experience smooth and convenient for you.

We’re here anytime you need us!

Take care,
Imogen

Rated 5 out of 5 stars

Quick and friendly

Quick and friendly. In and out in no time!

July 30, 2025
Unprompted review
Northgate Vehicle Hire - Stockport logo

Reply from Northgate Vehicle Hire - Stockport

Hi Jordan, thanks so much for your great feedback!

We’re glad we could get you sorted quickly and with a friendly touch. Looking forward to helping you again next time!

Take care,
Imogen

Rated 5 out of 5 stars

Excellent experience

Excellent experience, quick service and problems easily rectified with ease. Thank you very much.

July 28, 2025
Unprompted review
Northgate Vehicle Hire - Stockport logo

Reply from Northgate Vehicle Hire - Stockport

Hi Sophie, thank you so much for your kind words!

We're thrilled to hear that your experience with us was excellent and that any issues were resolved swiftly. Providing quick and efficient service is our top priority, and it's wonderful to know we met your expectations.

If you ever need assistance again in the future, please don't hesitate to reach out. We're here to help!

Take care,
Imogen

Rated 5 out of 5 stars

Amazing Service

Amazing Service - Great level of service from Jae at the Stockport branch. Really went above and beyond to support us when we run into an issue completely out of Northgate's control.

May 23, 2025
Unprompted review
Northgate Vehicle Hire - Stockport logo

Reply from Northgate Vehicle Hire - Stockport

Hi Sean, thank you for your lovely review!

We are thrilled to hear that Jae and the team at the Stockport branch were able to provide you with the service we strive to deliver to our customers!

We understand that sometimes issues can arise which is very frustrating which is why our team work their hardest to help our customers the best we can.

Thanks again for your review and safe travels! 🚗

Thanks,
Imogen

Rated 5 out of 5 stars

Great service

Great service. Jae was exceptional

June 9, 2025
Unprompted review
Northgate Vehicle Hire - Stockport logo

Reply from Northgate Vehicle Hire - Stockport

Hi there, thank you so much for your 5 star review!

We are so pleased to hear that the service Jae provided was exceptional. It really is a pleasure being able to deliver the best service we can to our customers.

Thanks again for your kind review!

Take care,
Imogen

Rated 5 out of 5 stars

Stockport are amazing

Stockport are amazing, they always help me. Jae and paul are always helpful

June 4, 2025
Unprompted review
Northgate Vehicle Hire - Stockport logo

Reply from Northgate Vehicle Hire - Stockport

Thank you so much for your kind feedback! We're delighted to hear that Jae and Paul at our Stockport branch have been so helpful and that you’ve had such positive experiences with us. We'll be sure to share your comments with the team. We look forward to continuing to support you!

Rated 5 out of 5 stars

Northgate Stockport - Recommended

I inherited some Northgate vans in a business acquisition a couple of years ago. We have had the need to call on our local Stockport branch a few times for various things. They have always been super helpful and responsive whenever we have needed them. We are hoping to take out new contracts soon and continue working with them

May 23, 2025
Unprompted review
Northgate Vehicle Hire - Stockport logo

Reply from Northgate Vehicle Hire - Stockport

Hi Claire, thank you so much for your kind words and for sharing your experience with our Stockport branch.

We’re delighted to hear that our team has been helpful and responsive whenever you’ve needed assistance. It’s great to know you’re considering new contracts with us — we look forward to continuing to support your business and building a strong partnership moving forward.

Thanks again for your trust and support!

Take care,
Imogen

Rated 5 out of 5 stars

Above and beyond

We always deal with Jae, who is nothing but pleasant and cannot do enough for you we travel abroad a lot and Jae is always on top of this getting the appropriate paperwork set up for us, recently had an enquiry about our other van which is down south and Jae even pulled up information in regards to this. As a whole I have always found the staff at Northgate Stockport super friendly and only to happy to help rate rate rate

April 15, 2025
Unprompted review
Northgate Vehicle Hire - Stockport logo

Reply from Northgate Vehicle Hire - Stockport

Thank you so much for your kind words!

We’re thrilled to hear about your positive experiences with Jae – she truly is a star, and we’ll be sure to pass along your lovely feedback. It’s great to know she’s been consistently helpful, especially with your travel paperwork and going the extra mile to assist with your other van.

We’re also delighted that you’ve found the whole Stockport team to be friendly and supportive. Your continued trust and recommendation mean a lot to us.

Thanks again for taking the time to share your experience!

Take Care,

Beth

Rated 5 out of 5 stars

Jay at stockport was very helpful

Jay at stockport was very helpful, easy process to return and rent a new van.

March 3, 2025
Unprompted review
Northgate Vehicle Hire - Stockport logo

Reply from Northgate Vehicle Hire - Stockport

Thank you for your great feedback!

We're delighted to hear that Jay at Stockport made the process of returning and renting a new van so easy.

We’ll be sure to pass on your kind words to him.

Thank you for choosing Northgate.

Take Care,

Beth

Rated 5 out of 5 stars

Was amazing massive help always came to…

Was amazing massive help always came to me for updates l, can't fault 5 stars All round thank you guys !!

February 17, 2025
Unprompted review
Northgate Vehicle Hire - Stockport logo

Reply from Northgate Vehicle Hire - Stockport

Thank you for your fantastic feedback, Deane!

We're thrilled to hear that you had such a positive experience and that our team kept you updated throughout the process.

Your kind words and 5-star rating mean a lot to us!

Thank you for choosing Northgate.

Take Care,

Beth

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