I purchased a nappy bag. Absolutely love it has so much room for a back pack love all the little pockets makes organising a lot easier and accessing things now is so much better dont have pull 101... See more
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Great service and products - mailing/delivery was an issue but may well have been out of NSB control/influence. Needed to contact NSB as parcels hadn't arrived and was then provided Tracking numbers.... See more
Good quality product, havent used it yet though, we bought in advance for baby due in early 2022. Only reason to give 4 stars is that a similar product is available for cheaper price elsewhere
Ensure to check the returns policy as they will charge you 2 fees if you wish to return your product for a refund, there are no fee's if you return for store credit however. The customer service was... See more
Company details
Contact info
PO Box 4017, 4305, Raceview, Australia
- 1300 998 030
- support@northshorebaby.com.au
- www.northshorebaby.com.au
No recent history of asking for reviews
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I was a little disappointed in the cup…
I was a little disappointed in the cup holder I purchased to be honest - it wasn’t finished as well or professionally as I would have expected for the price I paid
Took ages to arrive
Took ages to arrive, I thought the quality would be better, but it does the job.

Reply from NorthShore Baby
No recommend
I don’t recommend the product . Is not good for baby , it’s difficult to put on the baby and difficult to remove . At the beginning I though it was good, but after I compared with baby bjorn and I found out the big different. If you don’t want to hurt your back and hurt your baby’s hips better no to buy .

Reply from NorthShore Baby
Excellent service from NorthShore Baby.
Very pleased with the lovely little floor mat (giraffe.) NorthShore Baby had it packed and ready for shipping almost immediately. Aust. Post somewhat slower in delivery. Very pleased with item.
UNDERWHELMED...IS AN UNDER STATEMENT
I received my bag today and I severely underwhelmed and extremely disappointed. The quality is horrendous and well below par. The zippers are cheap and sticky and I will be shocked if they last a week with an empty bag, let alone filled with baby stuff. If able to feel this bag prior to purchasing I wouldn’t pay $20 for it, let alone $72 – thank goodness I didn’t pay full price of $99.
I don’t know what can be done in regards to compensation or returns, but i am also yet to hear, back from my initial email, from the Company.

Reply from NorthShore Baby

Reply from NorthShore Baby
beautiful product exactly what i wanted…
beautiful product exactly what i wanted for granddaughter
Great service
Great service, quick delivery and product is exactly as shown on the web site. Good size with lots of space inside and yet not bulky.

Reply from NorthShore Baby
Nappy Bag Backpack Review
I purchased a nappy bag.
Absolutely love it has so much room for a back pack love all the little pockets makes organising a lot easier and accessing things now is so much better dont have pull 101 things out just to find 1 thing my other nappy bag has been converted to a sleep over bag and the NorthShore Baby Backpack is my everday bag.
very fast shipping arrived couple days before expect date.
Thank you NorthShore Baby very happy with service and product 💜
Great service and great product.
I love the bag
I love the bag. I bought it for my brother & sister-in-law. It has a lot of space and hidey holes for all of your baby items.
Only criticism is that it should have a shoulder strap as well.
Purchase was a little disappointing for…
Purchase was a little disappointing for the cost .
Just hope our new grand baby likes it
Deluxe crappy bag backpack
We bought the deluxe nappy bag backpack reduced from $100 to $69.95. The picture shows a quality bag and many features not included in the actual product. The product was also much smaller than the pictures online.
Purchased as a gift and would never give as a gift.
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