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Rated 5 out of 5 stars

Very quick and efficient after-sale service from the workshop: a free set-up, in my case, with leeway to come back for any adjustments I might need int the future, also free.

Rated 5 out of 5 stars

Ron's advice and recommendations are always spot on and he directed me straight to what turned out even better than I had hoped... Friendly, well informed little shop full of wonders and always wo... See more

Rated 5 out of 5 stars

The staff at No Tom Guitars really know their stuff. They advised me incredibly well and were happy to spend time with me throughout my decision making. They've got an incredibly diverse array of prod... See more

Rated 5 out of 5 stars

Super helpful and knowledgable staff (not sure what his name was, but an American gentleman helped me out with all things spring reverb when I dropped in). Never pushy or suggestive - all the reas... See more

Company details

  1. Musical Instrument Store

Written by the company

No.Tom Guitars are a retail business, serving Denmark Street London and globally, online. We specialise in only the finest Vintage and Used Stringed Instruments, to suit all budgets.


Contact info

4.9

Excellent

TrustScore 5 out of 5

203 reviews

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Rated 3 out of 5 stars

Own Goals Galore!!

Unfortunately there was no communication after purchase. Guitar came set up with strings I don’t use and it would have been helpful if they’d asked me first. After they read my review I got an email complaining about my “negative” review ( I thought 3 Stars was average) and blaming me for not contacting them saying they were too busy to contact customers. I suggested they might have offered to send me the correct strings but they never responded to my email. Crazy!!!😜

December 29, 2025
Rated 5 out of 5 stars

Bought a guitar for my son’s 21st.

Bought a guitar for my son’s 21st. Ended up with a pedal also. Great experience. Staff very friendly and relaxed not pushy. Welcoming shop with knowledgeable staff and a grumpy dog. What more do you want. Would recommend 100%.

November 17, 2025
Rated 5 out of 5 stars

Epiphone sg

Great service , regular updates , even held over bank holiday weekend so guitar wasn't left in a carriers warehouse .
Epiphone sg was perfect and a great price, Josh and team at No Tom are second to none !
Highly recommended

August 26, 2025
Rated 5 out of 5 stars

Smooth as silk

The purchase from No.Tom Guitars was as smooth as silk from beginning to end.

Andy was a delight to deal with and made the entire process effortless. I therefore have no hesitation in recommending their 5-star service.

July 12, 2025

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