Noughts and Kisses Reviews 

204
TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

I just wanted to come on here and write a review to praise the team. They have the best customer service, returns are processed very quickly without messing around… and I’ve also just made a purchase... See more

Company replied

Rated 5 out of 5 stars

I purchased a dress for my daughter which didn’t suit so returned it. Had trouble creating the return so emailed noughts and kisses who responded almost immediately and let me drop it off to their HQ... See more

Company replied

Rated 5 out of 5 stars

I’ve made about 3 orders in the last week because every item has been that amazing. The fit is perfect and sizings are spot on. All the clothes are really inclusive for mid size girls which I love. Ab... See more

Rated 5 out of 5 stars

Had a few things from N&K now and the quality really is next level - you get what you pay for. The designs are so different to anything else on the market at the moment and my products always arrive o... See more

Company details

  1. Women's Clothing Store

Written by the company

Noughts and Kisses discover your new favourite fashion brand. Shop our wide range of clothing & accessories.


Contact info

4.1

Great

TrustScore 4 out of 5

204 reviews

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Asks customers to review

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Replied to 100% of negative reviews

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4.1

All reviews

(204)

29 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent

Excellent, all items I have purchased have been received really fast, I returned item as it didn’t fit and received refund really quickly. Lovely items and would definitely purchase again.

December 30, 2024
Unprompted review
Rated 5 out of 5 stars

Good shopping experience

I’ve shopped here a few times now and it’s always great , clothes are unique and great quality , and the delivery is fast, . I recommend shopping here

November 15, 2024
Unprompted review
Rated 5 out of 5 stars

Fabulous unique individual clothes

Fabulous unique individual clothes, always a great shopping experience at the pop up shops. Staff are lovely and helpful. Wish I could wear more styles but just a tiny bit too old for them !!

November 20, 2024
Unprompted review
Rated 3 out of 5 stars

customer service could improve

I do like the outfit I ordered, fits quite nice and not bad quality. I would possibly order from here again.
I paid for next day delivery after 3pm on a Thursday, so as I had missed the cut off I expected it to arrive Saturday. It finally arrived on the Monday. I did email customer service once to tell them it had not been received and once to tell them that it didn’t arrive till the Monday. I have been ignored. I would have expected my next day delivery postage to have been refunded, or even just charged for standard postage. But just being ignored leaves a bitter taste in my mouth. Good customer service is everything when running a business and I struggle to find it from anywhere these days. It appears to be people working for crap money who just do not care.

November 1, 2024
Rated 1 out of 5 stars

Issue with the zip on the dress was…

Issue with the zip on the dress was refused a refund as apparently its a wear issue rather than an issue with the quality of the dress. Ordered multiple times previously and won't again. Also customer service is appealing recieved an email stating they are under the impression I ordered the item to wear and send back as I pointed out there was an issue with the sleeve on the dress but I never mentioned it as I was prepared to keep it regardless until the zip broke

October 17, 2024
Unprompted review
Rated 5 out of 5 stars

My order was lost in the post and after…

My order was lost in the post and after contacting N&K I was issued with a new order straight away. The original order was delivered. I sent this back with a Pre Paid Postage and will be sent a discount code for my next purchase. Thanks ☺️.
Look forward to ordering again

September 28, 2024
Unprompted review
Rated 5 out of 5 stars

I’ve been buying from noughts and…

I’ve been buying from noughts and kisses for a long time now. My daughter and niece now also buy from here. You can not go wrong with noughts and kisses, gorgeous clothing, amazing material and fast delivery. My go to shop for nights out either dressy or smart casual

September 18, 2024
Unprompted review

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