NOVASOL Italia Reviews 

Personale competente e disponibile. Grazie

I had a house booked for a week.
One day before departure there was a change in corona policy.
Meeting all these new restrictions resulted I could reach my booked holiday house on day 5 or day 6 of the booked week.
I explained the problem to Novasol, asked for options to rebook at another time, a voucher, a little compensation or some gesture.
Novosol's response was a cold hearted NO.
be warned, it's a terrible organization.
To be avoided at all cost in any circumstance, before you loose your money and your trust in mankind in difficult times.
RJ Rutgers

--
2020-10-28:

Although I explained NOVASOL already five times before, these are the facts:
Restrictions to enter Italy where enabled on thurday october 8.
These restrictions included to show an officail negative COVID test.
My flight was leaving on friday evening october 9, the accomodation rented from NOVASOL started from saterday october 10.
To get a result from a possible test in Holland would have been possible from monday october 12.
Alternatively it was advertised to get a test done by arriving at Milano Malpensa airport.
The testing facilities were closed on friday evening after 19.30 on october 9, but on arriving I had to isolate myself from others.
I still could go back to Malpensa at saterday october 10 and get tested.
Untill the testing resultate I had to be isolated again.
Because not all laboraties are working in the weekend and because of the growing amount of peolpe getting tested, the result could come in from wednesday october 14 or maybe even untill saterday october 17, the final day of the house I had rented from NOVASOL.
It has been totally unfair to keep on suggestion that I should have done this.
To loose the opportunity to get on a holliday is already disappointing, but the continious insults that is was all my fault is bad, very bad!
Why not give me an opportunity to come a week later or a voucher or at least some kind of gesture?
No, NOVASOL continued to react Cold Hearted, and that in these difficult times, terrible.
Everyone reading this, be warned, NOVASOL will eat your money without giving you nothing instead.
SIMPLY NEVER BOOK AT NOVASOL!

I am so upset about this agency who transform my honeymoon in a nightmare get out and just find an another agency. There are so antipathie and they will not help you in case of problem!!

Beautiful house, nicely decorated and in a lovely sorrounding.
Everything perfect.

Great organization, nice and clean home, very comfortable and well equipped, very nice having breakfast on the outside and the sea shore just a two minutes, barefeet, walking.

After spending over £6,500 with Novasol we found ourselves at a disgusting rodent infested villa.

We tried to resolve this directly with the owner and then Novasol to no avail so far.

We had to leave after we fell ill and found rodent droppings in the beds, pillows, sofa’s and even the cutlery drawer!!

Novasol agent said we hadn’t given the owner enough time to resolve the issues we faced despite multiple calls to the owner to deal with the infested and filthy villa.

The Novasol agent admitted having two children in this hell hole was unacceptable however they may not have a resolution for us!

Appalled.

I would definitely avoid at all costs.

It was a very good experience

Spacious apartment, very clean, very well equipped, fresh enough not to use the air conditioner. Silent. There is an exceptional view of the Split channel with exceptional sunset. Surrounded by thick vegetation that emits scent of lavender, pine, etc. Owners are kind, discreet and reserved.
-------------
Appartamento spazioso, pulitissimo, attrezzato molto bene, fresco quanto basta per non usare il climatizzatore. Silenzioso. Si gode di vista eccezionale sul canale di Split con tramonto eccezionali. Circondato da folta vegetazione che emanano profumi ora di lavanda ora di pino, ecc. Proprietari gentili, discreti e riservati.

The service from Novasol was first class. The property we rented in Sardinia at Via Flumendosa 35 exceeded our expectations. A lot of Tender loving care (TLC) was obvious in the decoration of the house, the clean garden, the patio and all essential in the house to enjoy a pleasurable hassle free vacation.
The host Marika was excellent.
I would use Novasol again and certainly that property if I returned to Sardinia.
Cheers
Denis Berube