N Price Ltd Reviews 

692
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 61 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the professional and efficient service, highlighting the staff's helpfulness and expertise in various plumbing and heating tasks. Many appreciate the prompt arrival times, the thoroughness of the work, and the clear explanations provided by the engineers. The company is frequently recommended for its reliability, fair pricing, and the tidy manner in which work is completed. However, some customers reported negative experiences, citing issues with service execution or property care. A few people also mentioned dissatisfaction with an engineer's professionalism and competence, leading them to consider other companies for future services.

What people talk about most

Service

Reviewers highlight positive aspects of service, consistently praising its speed, efficiency, and... See more

Staff

Reviewers mention positive feedback about staff, highlighting their punctuality, efficiency, and helpfulness.... See more

Price

Customers consistently note positive experiences with price, describing it as fair and reasonable. Many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

N.Price have been my local plumbers for years, the staff in the office are precise and always try to be as helpful and prompt as possible regarding any works untaken on my property, in most cases fitt... See more

Rated 5 out of 5 stars

Underfloor heating and air source heat pump service: Easy to work with. Nathan and Naomi provided a good reliable service. Turned up on time with a pleasant manner and knew what he was doing with o... See more

Rated 5 out of 5 stars

We thought a leak on a 15 year old gas boiler probably spelt the end of it's life. We asked for an emergency repair and a quote for a new boiler. Instead of pushing the replacement boiler the technici... See more

Rated 5 out of 5 stars

William was absolutely lovely! He was so friendly and took the time to explain everything about my new boiler in a way that was easy to understand. He even showed me how to refill it if the pressure e... See more


Company details

  1. Boiler and Heating Service

Information provided by various external sources

Your Local Worcester Bosch accredited installer in Brighton & Hove, We serve a 10 Mile radius of Brighton. We cover Brighton, Worthing, Hove, Burgess Hill, Littlehampton, Hayward’s Heath, Crawley, Lewes, Eastbourne. Landlords best friend we provide a s...


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

692 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(692)

59 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service as usual

Excellent service as usual - honest, clear and accurate work estimates, tidy and quite pleasant to speak with. I’d have no hesitation in recommending them.

January 9, 2026
Rated 1 out of 5 stars

Clumsy and smelly.

The engineer broke the hinge to the inspection flap of the boiler case and didnt bother to tell me. Luckily I had clocked it when the case was on the floor. (This is the 2nd year in a row they have broken it). The engineer also stunk to high heaven and his trousers were practically at half mast - not a pretty sight. The previous engineer managed to mark all my newly painted walls by scraping them with his shoulder tool bag. I wanted to support a local business, but too many things have gone wrong, so I will using a different company next year.

January 28, 2026
Rated 5 out of 5 stars

A great Company

We have used N Price for all our water/plumbing needs after a friend recommended them to us. We are very very happy with them all. We are extremely happy with their operation and service and will continue to use them.

January 7, 2026
Rated 5 out of 5 stars

N.Price local plumbers

N.Price have been my local plumbers for years, the staff in the office are precise and always try to be as helpful and prompt as possible regarding any works untaken on my property, in most cases fitting round my tenant's work scedule. The individual plumbers have been professional and work as quickly as possible, cleaning up once finished. I would recommend them for both small or large jobs

November 24, 2025
Rated 5 out of 5 stars

N.Price are reliable.

N.Price usually repond quickly to your call.
They arrive promptly, we explain the problem, they conduct an inspection and solve the problem.
We are long-term customers. Other plumbing companies, not so reliable.

January 7, 2026
Rated 1 out of 5 stars

Very disappointed with N Price

Very disappointed with N Price. They serviced our boiler for years with no issue, but the person who came in to do it last time had no idea what he was doing. He turned the water and heating temperatures up to the max, and put in too much water into the heating system so that pressure went into the red. These are textbook things that a quick google says will adversely affect the boiler.

I tried calling many times but no one picks up. I emailed them and they said they’d get back to me but that was last week. Looks like I have to pay some other company to fix the mess they created.

January 12, 2026
Unprompted review
Rated 5 out of 5 stars

100% Reliable, knew his stuff. Good Job

Underfloor heating and air source heat pump service:
Easy to work with. Nathan and Naomi provided a good reliable service. Turned up on time with a pleasant manner and knew what he was doing with our underfloor heating and heat pump. Left our system serviced and working well.
Good job, highly recommended.

November 27, 2025
Rated 5 out of 5 stars

Great Service

The heating engineer who carried out the servicing on my boiler was very helpful, courteous and thorough in his work, right down to ensuring the thermostat had functioning batteries and providing photos of an issue with the boiler he drew my attention to.
I was very impressed and will use N Price Ltd again.

October 29, 2025
Rated 5 out of 5 stars

Excellent Job done!

I’ve been a customer of N Price for over ten years now, and I recently called them to replace my old radiator with a new one. The engineer who came to handle the job did an amazing job and was really friendly. It was a great experience!

October 26, 2025
Rated 5 out of 5 stars

Excellent Service

Excellent communication from the booking team. I knew when the engineer was arriving and surprise surprise they turned up on time. Boiler service and part replacement carried out with the minimum of fuss. Polite engineer and a simple online payment system made for an excellent all round experience.

October 29, 2025
Rated 5 out of 5 stars

William was absolutely lovely

William was absolutely lovely! He was so friendly and took the time to explain everything about my new boiler in a way that was easy to understand. He even showed me how to refill it if the pressure ever gets low. It’s great to have someone so patient and knowledgeable — I really appreciate his help and would definitely recommend him to anyone needing a boiler service.

October 27, 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look