National Tire & Wheel Reviews 772

TrustScore 4.5 out of 5

4.5

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the fast shipping and efficient delivery services, often noting that products arrived much quicker than anticipated. Many consumers also highlight the excellent quality of the products received, frequently mentioning that items were exactly as described and met their expectations. The ease of the ordering process and the helpfulness of customer service representatives are also commonly appreciated. However, some customers also noted issues with the delivery process, specifically mentioning delays and incomplete orders when FedEx was the carrier. A few other people also felt that certain third-party products, such as a lift kit, were of poor quality.

What people talk about most

Delivery service

Consumers generally express satisfaction with the delivery service, often highlighting fast shipping times,... See more

Product

Customers consistently note positive experiences with product. Many reviewers praise the quality of the items... See more

Order

People report positive experiences with their orders. Many consumers praise the fast shipping, with some... See more

Based on these reviews

Rated 5 out of 5 stars

Product was just as described. Very happy with them right now. Definitely would purchase them again. Shipping was fast. Fedex is really letting ntw down. Their service is terrible. I had a very hard t... See more

Company replied

Rated 5 out of 5 stars

Ordered 2 tires From National and tracking indicated a shipping label was created but there was no movement after a few days. I called and an actual customer service representative answered and reaff... See more

Company replied

Rated 5 out of 5 stars

I’ve been a customer with NTW for about 13 years now, from purchasing square body Chevy parts to items for my newer ram trucks also. Always super fast shipping and the products received were always go... See more

Company replied

Rated 5 out of 5 stars

yall did a great job mounting and balancing my new 34x10.50x17 swamper ltbs!! the only thing i can complain about was shipping but that was fedex......it took a 3 day delivery to get the four tires an... See more

Company replied


Company details

  1. Tire Shop
  2. Auto Parts Store
  3. Car Accessories Store

Written by the company

National Tire & Wheel Off Road Tires Wheels & Accessories for 4x4 Trucks, SUV's and Jeep Vehicles.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

772 reviews

5-star
4-star
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1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 1 out of 5 stars

Paid 100 dollars for shipping and it…

Paid 100 dollars for shipping and it took more than a week to get the dang tires.

October 7, 2025
National Tire & Wheel logo

Reply from National Tire & Wheel

Yes, That did take a couple of days longer than normal. Unfortunately, once the order is handed off to the shipper, we no longer have control of it.
Sorry for the delay.

Rated 5 out of 5 stars

Hard to find fender flares.

Your company was fast in getting me the item I was searching for on multiple sites. I needed them quickly due to my truck being in an accident and needed to replace the aftermarket fender flares I had on my truck.

October 6, 2025
Rated 5 out of 5 stars

Great shipping time

Great shipping time. Tires are exactly what I needed.

October 3, 2025
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Reply from National Tire & Wheel

Glad you are happy. Thanks for the order and the review.

Rated 5 out of 5 stars

mounting and balancing my new super swamper ltbs onto my new old school steel wheels.

yall did a great job mounting and balancing my new 34x10.50x17 swamper ltbs!! the only thing i can complain about was shipping but that was fedex......it took a 3 day delivery to get the four tires and hub caps to my house and ive never seen that before they always came on one load but besides that national tire is where i come for tires.

October 1, 2025
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Reply from National Tire & Wheel

Sorry that you had issues with FedEx. Larger heavier pieces get separated a lot because of size and weight. Unfortunately, we do not have any control of the shipment once it leaves our building. Thanks for the order, we appreciate it and the review.

Rated 3 out of 5 stars

All the tires not showing up

Other than the fact, the tires didn’t show up altogether

August 27, 2025
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Reply from National Tire & Wheel

Larger, heavier packages often get split up by the carrier (in this case, FedEx) and are delivered on different days. I see that 3 of your tires were delivered on Saturday and the 4th one is out for delivery today, the next business day because of the holiday weekend. We shipped all 4 tires at the same time. Once something leaves our building, we do not have a lot of control over it. Sorry that you didn't get all 4 the same day, but there is nothing that we could have done about it.

Rated 5 out of 5 stars

Tire were as ordered

Tire were as ordered, and delivered before my order confirmation. Excellent experience.

July 29, 2025
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Reply from National Tire & Wheel

Bob,
Thank you for the review and the business. We appreciate both.

Rated 5 out of 5 stars

Fast shipping

Fast shipping, second time buying from national Tire and wheel,told my buddy about them and hes happy with his purchase also, super fast shipping and easy transaction

May 28, 2025
National Tire & Wheel logo

Reply from National Tire & Wheel

Thanks for the review and the business. We appreciate both.

Rated 5 out of 5 stars

Ordered 4 new tires for my UTV

Ordered 4 new tires for my UTV. Product was great Although there was a small issue with shipping it was on Fed EX's end. So overall good service fast shipping and always a rep available to speak to on the phone

April 30, 2025
Rated 5 out of 5 stars

NWT is awesome

I think NWT is awesome but fedex is a pain in the ass..
Overall a good experience. And everyone at nwt helped track down a missing tire..
Recieved 3 of 4 originally qnd the last tire came 2 days later.

April 29, 2025
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Reply from National Tire & Wheel

Thanks Nicholas, I'm glad that we were able to assist. Thanks for the review and the business. We appreciate both.

Rated 5 out of 5 stars

always knowledgeable and understanding

always knowledgeable and understanding. listens to what your looking for and gives recommendations based on that info and doesn't push you to buy something you don't want

March 28, 2025
National Tire & Wheel logo

Reply from National Tire & Wheel

Ryan,
Thank You for the review. We appreciate it and your order.

Rated 5 out of 5 stars

Great service and they get them shipped…

Great service and they get them shipped fast. As far as fed ex shipping don’t expect to get them all together or on time. Have ordered 3 different sets with in the last year. Great company not their fault Fed ex can’t get it right.

March 26, 2025
National Tire & Wheel logo

Reply from National Tire & Wheel

Janalys,
Thank you for the order and the review. Sorry for an issues with FedEx. I really wish that we had more choices for shipping but UPS doesn't want our large packages so FedEx is about our only choice.

Rated 5 out of 5 stars

Excellent people

Excellent people. They take the time to make sure you get what you’re looking for and it fits your truck. Definitely a top notch company.

February 25, 2025
National Tire & Wheel logo

Reply from National Tire & Wheel

James, Thank you for the order and the review.

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